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NEW ANGLE DESIGN

About us

Each New Angle Design Kitchen and Bath is created specifically for your home. Careful consideration to every detail helps us give you something we all can be proud of. Whether you're looking for a traditional design, something more contemporary, or anything in between; let us show you what we can do. New Angle Design was opened in 1999 by Ruth Thompson. She brings a total of 30 years experience to your project. As a firm we love designing kitchens and baths that are a little different. We put a sense of Wow! into all designs. Ultimately New Angle will transform your kitchen or bath, or any other interior space, into something truly unique.

Business highlights

26 years of experience

Services we offer

Basement, Bath, Cabinetry, Granite, Paint selection and all other hard finishes specifications. Limited decorating., Space Planning and interior remodeling design. We will help with Planning, Specializing in Kitchen and Custom Cabinetry Design, Tile

Reviews
4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%
Showing 1-6 of 6 reviews
Jeanette P.
Feb 2018
5.0
Yes, I recommend this pro
Fantastic work and we have a beautiful new kitchen

Bruce K.
Jul 2017
5.0
Yes, I recommend this pro
$40,000
...

Edward W.
Jun 2014
5.0
Yes, I recommend this pro
$25,000
unknown

SANTOSH A.
Nov 2013
5.0
Yes, I recommend this pro
$32,000
I apologize for the delay in writing this review, but better late than never, specially since this was a job so well done!
We contracted with New Angle Design (Ruth) and Snyder Remodeling (Mike) to have them transform our kitchen from a dated, 1980s style, non functional space into a beautiful, functional and modern space that we love and cherish!

It was a large project that involved a complete remodel of our kitchen and breakfast area. The earliest design concept talks were held with Ruth in late April and the project was completed to our utmost satisfaction by Mike and his team by late July.
My wife and I are professionals; we are extremely nitpicky and quite a pain to work with if things aren't done to our complete satisfaction. However we strangely seemed to work really well together and overcame all obstacles to jointly deliver a terrific end product.
I wish I could post and quot;beforeand quot; and and quot;afterand quot; pictures to let you all judge the quality of the work!

Pamela M.
Aug 2013
2.0
$6,000
The kitchen cabinetry and end panels projects were completed to our satisfaction. The library door project was a complete failure. We simply needed two cabinet doors made to match existing cabinet doors in our library. Ruth felt the existing cabinet doors were and quot;pathetic and suggested getting 8 new doors so they all matched. after months of waiting, the doors arrived and did not come close to matching the stain in the room. Rather than deal with the problem, she washed her hands of the entire problem, basically stating that she had wasted enough time and money on this small project.

The real problem with Ruth is her attitude. Whenever she was present which was few and far between she was arrogant and dismissive of our ideas and concerns. She did not take responsibility for the things that went wrong but was always quick to point out that she was losing money in the process. She was not responsive to us or our contractor in a timely manner. Not polite, timely in her correspondence or professional.
Response from NEW ANGLE DESIGN
"I am saddened by these comments: 1- I would Never ever call anyones cabinets pathetic. In one of my emails to Pamela I advised her to keep the doors. I thought it was a more expensive idea than I expected and that reusing her old ones would be fine. 2- in another email I suggest moving their existing doors around and adding drawers in one place so the units are more balanced. Why would I suggest re- using Pathetic doors? 3- I have NEVER considered any job too small and would never say I have "wasted my time" 4- I fully refunded the money for the doors that the manufacturer sent in the wrong color. 5- I tried to get our cabinet maker to redo them, but he said going over a finish would not hold up in the long run 6- Both the contractor and I tried to get another cabinet maker there to redo the doors, but they did not feel they could Match the doors either to the existing frames because the cabinets were about 8-10 years old 7- I HAVE NEVER EVER STATED TO A CLIENT THAT I AM LOSING MONEY! I refunded their money graciously and apologized. She was mad because we could not find anyone to replace 8 doors, but we put her old doors back on. 8- There are at least 26 emails between us where she never states that she is upset, I have one email that I will be glad to forward anyone, that would like to read it, where I am Groveling asking for forgiveness with apologies to her! 9- The contractor is still working with me and yes both of us were frustrated that we could not get the 8 doors made for her correctly, but we did reuse the old doors and I did advise her to do that from the beginning. I NEVER EVER CALLED HER OR HER DOORS PATHETIC. 10- If anyone would like at least 20 referrals from our clients that have worked with us extensively, please let me know. 11- [removed member name], if you are reading this, I truly do apologize for the inconvenience with these 8 doors, thank you for being truthful about the hickory cabinets and doors. Ruth"

Susan M.
Sep 2012
5.0
Yes, I recommend this pro
$18,000
Great people to work with. Handled every detail, responded to every phone call and question in a very timely manner. Ruth and Lee
to a great job, loved working with them. The contractor they used was wonderful! Have no complaints. Very happy with my new bathrooms.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

NEW ANGLE DESIGN is currently rated 4.5 overall out of 5.

No, NEW ANGLE DESIGN does not offer free project estimates.

No, NEW ANGLE DESIGN does not offer eco-friendly accreditations.

No, NEW ANGLE DESIGN does not offer a senior discount.

No, NEW ANGLE DESIGN does not offer emergency services.

No, NEW ANGLE DESIGN does not offer warranties.