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Target Carpet Care

Carpets or Rugs Clean at Home, Water Removal Recovery Service, Carpets or Rugs Clean Offsite,

About us

At Target Carpet Care, we have been in business for over 27 years to give you guaranteed customer satisfaction, when we clean your carpets or upholstery and make them look as good as new. If you are in Lehigh Valley, the Pocono Mountains, Berks County, Warren & Hunterdon County, you can call us to cater you with our services. Additional Phone: (610) 655-7257. Additional Email: [email protected].

Business highlights

Emergency services offered
29 years of experience

Services we offer

Carpet Cleaning. Oriental Rug Cleaning (Free Pickup & Delivery for Oriental Rug Cleaning). Pet Odor Removal. Upholstery Cleaning. Water Damage. Mattress Cleaning.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.229 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
3%
3
14%
2
3%
1
10%
Showing 1-25 of 29 reviews
Deb W.
Aug 2024
1.0
$318
They left our carpets dirty and smelly. When I tried to contact them via email, the email address was not in service. Not sure what kind of fly by night place this is, but I DO NOT RECOMMEND!

Gwendolyn C.
Mar 2018
3.0
He cleaned two rooms (I paid for three). He said he couldn't do steps, that was extra. Charged me for ScotchGuard for carpet. He was in and out in 30 minutes, but the carpet didn't look any better. I asked him if he could clean under the couch and armoire, he advised against it stating the furniture would leave dark patches on the wet carpet.

Mark Q.
Jul 2017
5.0
Yes, I recommend this pro
Dave is pleasant, professional, and thorough- very grateful for the reviews which is what led me to go directly to Target Carpet Care. Also, did I mention that he was on time?! 2 Thumbs up!

Nancy K.
May 2017
5.0
Yes, I recommend this pro
The man who came to my house was very thorough and explained everything he was going to do. I am very satisfied....my carpets look great!

Hollis P.
May 2017
3.0
$150
felt like bait and switch, asked for $70 more for deep cleaning and still can see some of the stains

James S.
Mar 2017
5.0
Yes, I recommend this pro
Everything done as advertised and very professional. Would use again.
Response from Target Carpet Care

"Thank you and we appreciate your business."


Diane M.
Mar 2017
5.0
Yes, I recommend this pro
The carpets were cleaned expertly and the serviceman gave me a special deal for extra scotch guard. Well worth it! He arrived when expected and did a very good job. I would have this company do my carpets again and highly recommend to my friends!
Response from Target Carpet Care

"Hi [Member Name Removed],thank you for supporting our business. i am very pleased to know that you are happy with our services."


Pam H.
Mar 2017
5.0
Yes, I recommend this pro
I thought he did a very nice job and was very quick & professional. I'd recommend Dave to anyone!
Response from Target Carpet Care

"thank you again for your business, it is always a pleasure working with you."


Robin P.
Jan 2017
5.0
Yes, I recommend this pro
Target Carpet Care arrived a few minutes before the two hour window they had given us. The technician, David, was very professional and knowledgeable. I declined to pay extra for deep cleaning of one room where David felt it was needed. David did a quick and thorough cleaning of the rugs. I negotiated to pay extra to also have our steps and sofa cleaned. Very happy with the service---will probably use them again next year.
Response from Target Carpet Care

"Thank you Mr [Member Name Removed], we are very pleased that you liked our services, we appreciate for giving us a chance to serve you."


Luckson E.
Dec 2016
1.0
$400
Terrible perfect example of bate in switch. Gave one price then changed it when he arrived. Would not hire or recommend this contractor
Response from Target Carpet Care

"I'm sorry this was your experience with our company, if there is anything we can do for you to help with your concern we will be more than happy to assist you. The total price you paid was for two apartments which were very heavily soiled and required additional treatment to take care of the stains that resulted in a higher price than expected. I hope you are happy with the result of the job, if there are any problems please let us know. Sorry again, for any inconvenience."


Paulette H.
Oct 2016
1.0
$73
He left the carpet wet and didn't do a good job at all. He left water on my floor in the kitchen. He dumped the water in the street. He was terrible. He was upset. He charged state tax on top of the offer. He doesn't accept charge cards and didn't have change. I didn't know I had to pay taxes. He was bad.
Response from Target Carpet Care

"I'm sorry you had a bad experience with us. Thank you for your feedback, our goal is to keep every customer happy. 1. You said that I left the carpet wet. We use steam cleaning so it makes sense that your carpet would be a bit damp. We always tell our customers that the carpet will be a bit damp before the job. 2. You said I dumped water in the street. I dumped the water in the sewer, The equipment is heavy and sometimes difficult to operate. If I did leave water on the street I apologize but it was only water. I did not dump any dangerous chemicals near your house. 3. You said that I was "terrible", "upset", and "bad". I always try to keep a positive attitude with my customers, I love my job and what I do and am sorry for you inconvenience. You purchased the deal for $69, I tried to do the best I can for the deal that you purchased. Sale's tax on service is nothing I can do. This is required by the state. 4. You said that I don't accept charge cards. The minimum transaction for credit card must be $50 or up. In your case you wanted me to take credit card for only $4 and unfortunately I am unable to do so. I am sorry I did not have change with me that morning, it was my first job of the day. Once again I am sorry about your inconvenience, if you have any further questions please give us a call (610)709-7747 and we will try to help you as best as we can."


Tracy F.
Oct 2016
1.0
No one has cleaned the carpet
Response from Target Carpet Care

"No one called us to set up an appointment , so we never heard from you , and this is not our service area , you are about two and a half hours away from us ."


Marianne B.
Sep 2016
5.0
Yes, I recommend this pro
Wonderful job! See above!
Response from Target Carpet Care

"Thank you ,we appreciate your business and the positive review."


Gwendolyn C.
Sep 2016
2.0
Yes, I recommend this pro
unknown
Response from Target Carpet Care

"We apologize for your inconvenience, we try to keep our customers happy. 1. You purchased the deal of $99 for 500 square ft. The two rooms were the size of your purchase. The only extra money that was charged was the scotch guard, which we agreed and discussed before hand. 2. You said that I stated you need new carpets. I like to be honest with my customers on the damage or stains on the carpet that may not come out after the job. If I said you needed a new carpet, it was not to be rude but to explain what you are getting out of the job and other options to getting a clean carpet. Overall I don't understand why we were given a D grade, but if you are willing to hire us again, we are more than happy to comeback and do business with you. Thank you for your feedback and we appreciate your business."


Susan B.
Aug 2016
5.0
Yes, I recommend this pro
Great! . I needed the primary stairs leading to the main landing cleaned as well as the beige carpets that were badly stained. A full staircase leading upstairs was badly stained too..Target worked closely with me to include what I needed. He was able to get the badly stained carpet to look like new!
Response from Target Carpet Care

"Dear [Member Name Removed] - thank you for your positive comments. we are pleased you were happy with our services."


Michael K.
Aug 2016
3.0
$700
I was surprised at how much it cost. It cost $700 for an hour and 3 quarters of work. It was supposed to be $99 for 500 feet and when he came here he said it was an extra 1000 or something like that. It was much more than I expected. When he came to my house he said it was bigger so he had to add another 1000 feet on. I thought the advertising was misleading.  It was basically 1500 square feet but that wouldn’t make up to $7000. They came out pretty quickly. The equipment he had was he pretty simple and not capital expensive so it was a very high price for an hour and quarter of work.
Response from Target Carpet Care

"I am so sorry you are feeling this way about the price. You have to understand that your job was much bigger than the deal you had purchased. The treatment that we used and the machine Is good great equipment that usually never has problems. We apologize again for the inconvenience, if you have any further questions please give us a call."


Maryann J.
Jul 2016
5.0
Yes, I recommend this pro
$400
unknown
Response from Target Carpet Care

"We are very pleased to know that you are happy with our service, thanks. Dave!"


Anne R.
Jul 2016
3.0
$180
unknown
Response from Target Carpet Care

"I am sorry for your inconvenience, I wish you told me at that moment that you saw a leak. I would have been more than ready to take care of it. The Scotch Guard is extra as usual. Sorry again for your inconvenience, please give us a call if you have any further questions or something we can help with."


Margaret S.
Jun 2016
5.0
Yes, I recommend this pro
$132
Responded promptly. Arrived on time. Courteous. Did a good job.
Response from Target Carpet Care

"Thank you and we appreciate your business."


Steve B.
Jun 2016
5.0
Yes, I recommend this pro
$500
He was very thorough. He moved all the furniture. When I pointed out a spot, he gladly re-did it. He didn't nickel and dime me.
Response from Target Carpet Care

"Thank you [Member Name Removed] for supporting our business, i am very pleased to know that you are happy with our services , looking forward to help you with anything you need in the future again."


Scott R.
Jun 2016
4.0
$155
Unknown.
Response from Target Carpet Care

"According to the condition and size of your carpet, we gave a fair price and discussed before we started, which you agreed for. I am so sorry you feel this way let me know if I can help in any way, don't hesitate to call us we would be glad to help with anything you need."


Terry S.
May 2016
5.0
Yes, I recommend this pro
$190
He did a very good job. The price was good.   I would recommend him.
Response from Target Carpet Care

"Thank you again for your business , it is always a pleasure working with you."


Maryann J.
May 2016
5.0
Yes, I recommend this pro
$339
Dave of Target Carpet Care was punctual and professional. He immediately agreed to the Angie's List price, but offered me some enhanced treatments (deep clean and deodorizing), which I accepted. His work was thorough and effective. My carpets look brand new and my whole house smells fresh and clean! I would recommend this carpet care service to anyone!
Response from Target Carpet Care

"Thank you so much for your A grade review about our company. we are happy to see you were pleased with our services."


Frank M.
Apr 2016
5.0
Yes, I recommend this pro
$99
Dave arrived right on time and cleaned and deodorized 4 rooms of carpet.  He moved some furniture and did a great job.  I will differently use Target Carpet Care again.  I give A +
Response from Target Carpet Care

"We are very pleased to know that you are happy with our service , thanks .Dave!"


Anthony T.
Apr 2016
5.0
Yes, I recommend this pro
$200
The provider was prompt in contacting me to set up the appointment and was very flexible to fit my schedule. When they arrived at the house to perform the service they were very nice and respectful of our home. They did a fantastic job with our carpets that had many stains, which were nearly all removed and the few that did not come out completely are hardly noticeable. You would have to know where they were to look for them and then you can tell the carpet was stained, but in general you would not notice them.
We have friends and family over and one of them asked us if we had new carpet installed. They look that good considering the condition they were in prior to the cleaning.
Response from Target Carpet Care

"Thank you kindly for not only the time you've put into this review ,but also for choosing us for your cleaning needs."

Showing 1-25 of 29

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Target Carpet Care is currently rated 4.2 overall out of 5.
Target Carpet Care accepts the following forms of payment: CreditCard
Yes, Target Carpet Care offers free project estimates.
No, Target Carpet Care does not offer eco-friendly accreditations.
No, Target Carpet Care does not offer a senior discount.
Yes, Target Carpet Care offers emergency services.
No, Target Carpet Care does not offer warranties.

Contact Information

1397 Buck Trail Rd, Allentown, PA 18104

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