Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Eileen C.
11/2016
home security systems
 + -1 moreI don't really know what to say about this. I paid him up front until next year and he took something personally and decided that he would disconnect all of our alarm systems in my rental properties. This left all of my personal items at risk of being burned or stolen. When I contacted him regarding this issue he was very very rude. He does have one very nice employee, but he and everyone else just should retire and let the bigger more professional boys service us all. B & K Security has zero business ethics!!!! Once he read the review I posted on Yelp he went in our system without even telling us to disconnect all of my systems. If a fire happened or a burglary happened I could potentially not even be insured due to the way he handled this. He did all of this without even letting us know he was disconnecting our service. I am paid until mid next year and he broke our contract. I gave him thousands of dollars to him to install this equipment and he removed it all with two phone calls.
Description of Work: If I could give this company No stars, I would. The owners have horrible customer service and use the rudest Alarm center monitoring people for their customers, us. They are so rude, mean and yell at me when one of my places accidentally goes off with a false alarm. I have eight paying accounts with B & K Security that Steve Kosik has installed. Whenever we have an issue and call for service, he never answers his phone, nor calls us back. Sometimes, it has taken months and several calls, texts, and then we have to beg for him to fit us into his busy schedule. After paying tens of thousands of dollars to Steve and his company, I still have to pay almost $300.00 a month for monitoring the alarm systems, only to get abused by these people every time they call me. It has been a fright show to have to call Steve for his services.
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$10,000
Contact information
320 N FRANKLIN ST, Allentown, PA 18102
Licensing
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Service Categories
Home Security Systems
FAQ
B & K SECURITY SYSTEMS is currently rated 1 overall out of 5.
No, B & K SECURITY SYSTEMS does not offer free project estimates.
No, B & K SECURITY SYSTEMS does not offer eco-friendly accreditations.
No, B & K SECURITY SYSTEMS does not offer a senior discount.
No, B & K SECURITY SYSTEMS does not offer emergency services.
No, B & K SECURITY SYSTEMS does not offer warranties.
Contact information
320 N FRANKLIN ST, Allentown, PA 18102