Tick Tock Clock Shop

i fixed it myself thanks to an e-mail explaining how to do it and it worked. thanks so much

They come out and service my grandfather clock. He does an excellent job! I will definitely recommend them and absolutely use them, again.

The cost was prohibitive for us to have fixed. We would definitely consult with him again for any clocks that needed repair.

great, and I was able to use the coupon I printed from on line

We were advised that it would take 4-6 months because of his work backlog and it took four. The cost was more than I expected, $400, because of the many bushings replaced. I believe I received excellent and honest service.

fantastic. The clock is delicate but it now works well

After some scheduling conflicts due to weather once he came out to my house he was very professional and knowledgeable. He could tell us a lot about our own clock (we didn't purchase ourselves and didn't know much about it). He was able to fix it and helped us move it to where we wanted it.

Darryl showed us the problem on the movement and explained the service that would be done. Upon his return he again explained what he did and how to regulate the clock and cleared up a misconception I had about moving the hands to change the time. He was professional and friendly. Some prior reviews on Angie's list had a complaint about delivery. The man is a craftsman and isn't sitting around waiting for his phone to ring for the next service call. If you choose to use him, be patient and you will be rewarded.

Not so great. Hands were not aligned so that when the clock strikes 2, for example, the hands show 1:55. Now the clock will chime the hour and the half hour together so that the chimes get out of alignment with the hands. Frustrating.

Perfect. We now have a grandfather repair service we absolutely trust.

It was so refreshing to find someone trust worthy and not out to price gouge! Thank you.

He repaired a mantel clock that had stopped running. I believe he is someone who truly knows about clocks and would certainly go back to him.

He did a good job replacing my clock. I would use him again. I would just say he was lacking in customer service skills.

Daryl did an outstanding job on my mantel and grandfather clocks. His work is great, and he stands by the job.

Darryl arrived on time, set up the clock and showed me how to operate them.

Very wel done and extremely knowledgeable and responsive

It went very well. He looked at our clock, gave us a fair estimate of the time and cost to complete the work, finished the job on the lower end of his projected cost. He is very pleasant and professional, really knows his clocks and seems to love his work.

Very prompt and courteous. Went right after the problem and knew how to solve it. Very knowledgable professional owner/operator of his business. Would use again in a minute if needed.

We have used this provider twice. When our clock started acting up the second time, he was very quick to take a second look at it and fixed it. He is very thorough, and made sure everything was working properly before we got it back.

He was prompt, came to the house because we also had a grandfather clock to be looked at, clear in his explanation. When I picked it up he explained how to mount it correctly and regulate it. He knows his stuff.

He came back out to help with something else and didn't charge me a service fee, all service trips in the first year after a cleaning are free. He fastened the clock to the wall to ensure it wouldn't fall over. I'm very pleased and wholeheartedly recommend him to anyone with a grandfather clock.

The Provider operates out of his home. I delivered the clock on Dec 13, 2013, at which time Provider said he would thoroughly clean the clock and replace the internal bushings where needed. Provider estimated the cost at $475 plus tax and stated he would need 6-8 weeks to do the work. The clock has not left my house since its purchase in 1998 and I missed hearing its chimes, which may explain my eagerness in securing its quick return. So, after (6) weeks, I called Provider and was brusquely hustled off the phone with admonitions that Provider had been ill and the weather had been bad. After (8) weeks had elapsed, I called again only to have Provider state he had not started work on the clock and would need another week .. or two. In the back of my mind I wondered why Provider had originally quoted 6-8 weeks, when he only needed 2 weeks. However, moving on. After ten days (Feb 19), I emailed Provider and stated that, if he had not started work, I wanted to pick up the clock and would search Angie's List for another service center. I don't know whether it was the mention of Angie's List, but Provider replied that, though the clock was repaired, it needed calibration. As I know how to do that, I asked that Provider give me a day on which I could pick-up the clock. There was no reply. Over the next two days, I called/emailed Provider several times but, again, received no response. Finally, on Feb 21, I just showed up at his door. His wife explained Provider had had a procedure and had been incapacitated for two days. Though I felt badly for having intruded, that did not excuse why Provider could not have acknowledged my calls/emails with that explanation. I felt his silence was unprofessional. I work in commercial real estate and, when timeframes for completion of work are given - whether by myself or by contractors - those timeframes are met. Bottom-line, I got my clock and - though Provider gave a one-year warranty - I will go elsewhere if further work is needed.

They were very professional and did the job very good. He said that he's going to check back to see if I have any problems and would come back if there were any issues. I was extremely pleased with them!

I called them to service the clock and arranged for a time to pick it up. They were on time and took the clock and the estimate for completion was 6-8 weeks. They called when it was ready and delivered the clock and reassembled it. I noticed a few days later that it wasn't chiming correctly so they came out a day later and fixed the chimes. Very professional and nice to deal with--have a lot of knowledge and appreciation for old clocks!

Clock has yet to sell but I stand patiently optimistic!