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Sears Garage Solutions
Garage Door Installation and Replacement, Garage Door Repair, Garage Door Opener Installation and Replacement,
About us
Receive a free in-home consultation for your new garage door. A Sears representative will contact you promptly regarding your estimate, usually within the next business day. Garage Door Service, Openers, and Sales. Repair and Estimates. Locally Owned and Nationally recognized! We are a branch of Sears Holdings that handles all of your Garage Door and Opener needs. All Blue Crew certified Technicians are trained for excellent customer service and door engineering and have completed thorough back ground checks. Additional Contact: Brian.
Business highlights
Emergency services offered
15 years of experience
Services we offer
Sales of new quality garage doors and Craftsman openers. Repair of existing garage doors and openers.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.758 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 5% | ||
| 7% | ||
| 2% | ||
| 2% |
Showing 1-25 of 58 reviews
Mary K.
Apr 2017
The technician found the part that was not working and replaced it. After quoting the cost of a new opener, this costed much less.
Karandeep S.
Mar 2017
The job was well done and to our satisfaction
Response from Sears Garage Solutions
"Thank you for the kind response and for taking the time to give us feedback. Let us know if we can help you or a friend again in the future."
Mark F.
Sep 2016
As far as the garage door opener it was a 5 it's working well but as far as the service person who I worked with he get's an F because he lied to me. He stated that the warranty if it wasn't needed that we could cancel it at any time and get the full money back. When I went to cancel it wasn't the case at all, the warranty actually was hardly worth anything as far as money back. So he lied to me, I don't know quite why he did it I'm assuming that he was on a promotion at his company to get more people buying the warranty and he would get perks from it I'm not sure I never contacted Sear's about it I just decided I wouldn't buy at Sear's again. The installer was excellent and he made sure that he was able to get all the way over from, it's a double car garage so I had to replace only one of the door openers and it worked very well, it fit right in with the original opener configuration so it worked well with what had been there before that had just worn out.
LOUISE B.
Jul 2016
On the date of installation Brian and the installer came out to do the job. They were on time. The installer did an excellent job installing the new door. I am very pleased with my new garage door, and have received many compliments.
Response from Sears Garage Solutions
"Thank you very much for your positive review of us. We/ Brian appreciate your business and look forward to helping any friends/neighbors of yours that may also need help with their garage door needs."
Jeffrey B.
Apr 2016
unknown
Response from Sears Garage Solutions
"Thank you very much for your positive review of our company. We are very appreciative of your business. With a new door you probably won't need our services for some time, but if you do we are here to help. Regards, The Crew at Sears Garage Doors."
Kathryn B.
Mar 2016
unknown
Response from Sears Garage Solutions
"Thank you for the review we greatly appreciate your business."
John N.
Mar 2016
It went GREAT! Punctual, fast, and thorough.
Response from Sears Garage Solutions
"Thank you for reviewing us. Really appreciate it, and as always we are here if you need us."
Lauren B.
Oct 2015
I've had Sears Garage Doors come twice in the last few months. Our garage door is on it's last leg and we're trying to limp along until we sell our house in two years. The first call was a tune-up because we had some renters in the property for a few years and the door was slow and sometimes didn't open. The technician inspected everything, tightened some screws, and we were very happy with how the door was working. He gave us some good advice (don't replace any part of it, it's a crappy door and needs to be replaced as a whole). A few months later, the door wasn't opening. I called Sears to come out again and they addressed some loose wiring in the sensors. Again, I got some very solid advice to limp along. Neither technician tried to sell me something I didn't need or do work on a door that's almost dead anyway. I've been very pleased with the guys they send out. If I don't move in two years, or if my door can't make it that long, I'm going to have Sears come out and replace the door completely. The second technician gave me some great info about what Sears offers but didn't try to push me into something I wasn't ready to buy.
Kym P.
Oct 2015
I'd gone out to go to a volunteer appointment and the garage door wouldn't open. I tried to open it manually and that didn't work either. I felt helpless and trapped. Sears came out within two days, got it working within a couple of hours and it's worked beautifully ever since. I would use them again in a second.
Julie M.
Sep 2015
unknown
Ian J.
Aug 2015
Sears was communicative and professional. The installer took his time to ensure that the doors fit and operated well in my older home. I was generally impressed with the overall professionalism of the service.
LOUISE B.
Jul 2015
unknown
Response from Sears Garage Solutions
"We know that you have several choices when it comes to getting work done on your home. We thank you for choosing Sears. Very happy to have you as a customer."
Carl S.
Jun 2015
unknown
Response from Sears Garage Solutions
"Thank you very much for the business. We really appreciate it and are very happy that you are pleased with your new door."
Lanny M.
Jun 2015
unknown
Response from Sears Garage Solutions
"Thank you very much for your business. If you have any further needs for your home, we would be happy to help you again in the future."
CAROLYN M.
Mar 2015
unknown
Response from Sears Garage Solutions
"To begin, thank you [removed member name] for your review. These reviews let us know how we are perceived to our customers and allows us to make necessary changes if need be. I looked you up in our system and noticed that we performed a tune up on your garage door system in August of last year. Not aware of anything that did not go well but I can call you later today to see what we might have done differently. Again thanks for your response."
Kathryn B.
Feb 2015
unknown
Response from Sears Garage Solutions
"Thank you very much for the business. We really appreciate it and are very happy that you are pleased with your new door."
Gail H.
Jan 2015
unknown
Response from Sears Garage Solutions
"Thank you for your review we will let our Las Vegas office know."
Janet S.
Jan 2015
unknown
Response from Sears Garage Solutions
"Thank you for taking the time to review our business, we value our customers and know that you have a choice when having work done on your home."
Pamela S.
Jan 2015
unknown
Dorothy L.
Jan 2015
unknown
Response from Sears Garage Solutions
"Thank you for your review!"
Jan M.
Jan 2015
The service went well. They came out two days after I purchased the big deal. They were excellent. The springs are really expensive, so the price for the big deal was cheap. The price was good.
Response from Sears Garage Solutions
"Thank you for your response!"
Patricia V.
Jan 2015
.
Odell B.
Dec 2014
Went well. Left a nice check list of what was performed and what I should watch out for. The entire visit was about 15 minutes so that would equate to $260 per hour.
Response from Sears Garage Solutions
"Thank you for your positive response to our service. We would be more than happy to provide you the same service if you should need us again in the future."
Wayne P.
Dec 2014
unknown
Response from Sears Garage Solutions
"Thank you for your review. We appreciate any and all feedback that we get from our customers so that we may make adjustments in order to provide the best service."
Frank S.
Dec 2014
I bought the coupon on Angie's list, but after three days they didn't contact me so I had to call them to schedule the service. It was then another week before they could make it out. The technician was prompt, courteous, and had the work completed quickly.
Response from Sears Garage Solutions
"Thank you for your review of our customer service. You were one of our first deal purchasers on Angie's list which we definitely appreciate, but consequently we had not worked out the last bugs in responding as quickly as we normally would. Thank you for your kind words and you can be sure that you will have a prompt response should you need us again in the future."
Licensing
State Contractor License Requirements
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FAQ
Sears Garage Solutions is currently rated 4.7 overall out of 5.
Sears Garage Solutions accepts the following forms of payment: CreditCard
Yes, Sears Garage Solutions offers free project estimates.
No, Sears Garage Solutions does not offer eco-friendly accreditations.
No, Sears Garage Solutions does not offer a senior discount.
Yes, Sears Garage Solutions offers emergency services.
No, Sears Garage Solutions does not offer warranties.