ACTION WINDOW & GUTTER CLEANING LLC
About us
Action Northwest is your premier provider of roof and gutter cleaning, gutter installation and repair, and much more, in the Portland Metro area. 100% Satisfaction Guarantee. Free Estimates. Since 2004 we’ve served thousands of happy clients. We’re here to take care of the difficult, dangerous, dirty work for you. Your home is taken care of the right way every time. From start to finish we make things easy for you. No worries and no hassles. Cutting edge technology and our full-time customer relations team make sure your experience, from your first call, to the work at your home, to invoicing and sending before and after photos, is easy and transparent. Let us know how we can make your life easier. We'd love to help! Our Services: Gutter Installation; Gutter Repair; Gutter Cleaning; Moss Removal & Roof Cleaning; Moss Treatment; Roof Repair; Pressure Washing & Surface Cleaning; Window & Solar Panel Cleaning; Dryer Vent Cleaning. OR CCB Lic. # 186819 ODA Lic. # AG-L 1004324CPO (With our expanded services we've updated our name to Action Northwest, from Action Window & Gutter Cleaning.)
Business highlights
Services we offer
Gutter Installation; Gutter Repair; Gutter Cleaning; Moss Removal & Roof Cleaning; Moss Treatment (ODA Licensed); Roof Repair; Pressure Washing & Surface Cleaning; Window & Solar Panel Cleaning; Dryer Vent Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 50% | ||
| 0% | ||
| 0% | ||
| 17% |
"We're so glad that your gutter cleaning service went well and was thorough! Thank you for sharing your experience!"
"We're happy to hear that your window cleaning and roof cleaning service went well! Thank you for sharing!"
"Thank you for sharing your feedback! We always want our clients to be happy with our work, and we have a 100% Satisfaction Guarantee on all of our services to take care of any issues brought to our attention within 30 days. Our gutter cleaning service does include cleaning the gutters as well as the downspouts from the roof line to the ground. We apologize if our crew missed a portion of your gutters."
"We're so happy that the cleaning was excellent and that our crew was personable and eager to please. We appreciate knowing the ways we can improve. We really want you to be happy with our work and we have a 100% Satisfaction Guarantee if there is something missed during service to come back and address the issue. Thank you for sharing your feedback!"
I found Action Windows & Gutter via a co-worker's recommendation through her B2B networking group. I had called around to a few places to get estimates for the work described...Action Windows & Gutter being one of them. I got busy and didn't get back to them for a few days, but continued with my search of vendors. A week or so later I receive a call from the scheduler asking me how the service went. I told her, "Service for what exactly...I never authorized anyone to work on my house." It turns out they sent out a rep who did all of the work without my verbal or written consent. I was P*****!
I spoke to owner Guy Rencher. He explained that a mistake was made but wanted me to pay the full price. I asked if he would provide a discount for the mistake, he suggested 10%. I took it, but looking back I should have asked for more. Luckily he was one of the less expensive vendors.
Long story short Guy admitted to the mistake and tried to make good, which I think he did. Will I use them again, maybe/yes.
"Thank you again for your feedback. We are glad that your service went well, and again we are sorry for the mistake made regarding your service. While everyone sometimes makes mistakes, when we make a mistake we always do our very best to make things right."
Licensing
State Contractor License Requirements
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