PetSmart Store #1696 Tualatin

.

They are good. They were accommodating. He's very shy around other dogs and took it into account and the next time I brought him they remembered.

The store and the grooming center were very busy. They seemed to be efficient. I had a wait for my appointment because of time spent with a prior customer, but I was all right with this as he was before me. The office visit was $41., the blood pressure evaluation was $37, the hospitalization package (this was done because a vet had to give him a sedative for the medical groom), was $67., the medical groom which was nothing but a standard grooming (I only asked for the mats to be removed) was $$53., The recovery care after anesthesia was $18., the drug (Telazol) was $27, and medical waste disposal fee was $3.

My dog is a 10 year old terrier, an abused, rescue dog from CA.  He is about 24#, and although he has never bitten anyone, he will act as if he will, if abrupt movements are taken.  I routinely take him to another Pet Smart for grooming and the girl has never had any trouble without a sedative.  My main complaint is the price, which I think is excessive, and the shave.  I was not asked if

I wanted him shaved. I had only asked to have the mats removed.

It went well. They had kept a profile of how we like our dog groomed.  There have been times in the past that we have had someone who was newer ( another location) but they did a really good job this time.  They were also very good with him.  

Always friendly and accommodating

unknown

unknown

It's been helpful. When I called to sign up for classes they didn't explain that they didn't have class the week of 4th of July so we needed a make up class but they've been great about offering another class.

Took dog in for a week of boarding while we went on vacation,got back dog was happy and so were we.

Great. Staff is friendly and helpful.

We came without an appointment, and were helped immediately. No problems.

The groomer did not do at all what was requested. When I asked about it she said she said she misunderstood and that she thought it would look better the way she ended up cutting my dog. I did not want his head trimmed as I wanted a moppy look to his head. She cut the hair short all over. I will not use them again.

Tanya in the grooming salon is excellent. I've been taking my nervous Pomeranian to her for the past year, and she always does a wonderful job, grooming him exactly how I requested. Plus, my dog is so relaxed when I bring him in to see her now, so that's an extra bonus. I highly recommend her.

I've got to know the groomer very well and she does a great job on my large dog and there aren't too many groomers who do well with large dogs. They are very nice people. I would definitely use them again in the future without question.

Great, the dogs have fun and are well taken care of.

It was highly successful. All needed items in stock.
Originally ordered rain coat from Amazon, but it was much too small.
Our dog tried on several sizes and we purchased the LARGE size which fit perfectly for our Border Collie Mix.
The price for the rain coat was actually 25% LESS expensive than the rain coats on Amazon.

They're there 24 hours a day. They're very reasonable. They check your dogs before they come. They don't take aggressive breeds. Everyone at PetSmart knows my dog and my dog loves it. They do a really good job.

Very good experience they are through at ask lots of questions and get all the info about your dogs

The doctor is very nice. My dog has a cough that he has had problems with for a while. In the past I used to taking him to other places, but then I moved and Petsmart was the place next to mine. So I just decided to start going there because of the location and nothing else. It was convenient for me. I don't have to wait very long there. I think I had a coupon from them for free visits. They solved my dog’s problems. They also made a follow-up call to make sure that the medications were working.

They are awesome. They took my dog in to get checked by the vet and did all of this at no additional charge. My dog scratched his foot and they gave me a discount on the scheduled play time so my bill actually came out smaller.

They are very good, I am very happy with them. They are clean and pleasant, and they are very good with my dogs. I have recommended them to several people. They don't advise on a lot of expensive unnecessary test unless they are really needed.

I told them that he was 15 years old and had a weak hind leg, so shouldn't be put up on a grooming table. It turned out that my old guy pooped out on them during the drying process and refused to stand up, which scared them enough that they asked Petsmart's in house vet to check him over. (Bless them.) They called immediately and asked that he be picked up, since they felt they probably shouldn't keep going. When I got there, he was clean. almost dry, and very happy. I feel bad that my old guy scared them; I didn't realize he wasn't up to being groomed. BUT - They finished him as best they could, treated him kindly, called me right away, and even had a vet check him over. AND, I was only charged for a normal bath and brush out. The job wasn't quite done, but they really went above and beyond when my old dog laid down and refused to get up. Obviously I can't take him back, but I certainly would recommend them to others.