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About us
A new experience in mattress shopping, no pressure, no games. Local, quality handcrafted mattresses direct from our family owned factory to you. Longest lasting manufacturer in Portland Oregon, established in 1921. Quality and value you can feel every night. Additional phone number - (800) 304-4442.
Business highlights
104 years of experience
Services we offer
Handcrafted mattresses in every design to fit body and sleeping style, hybrid latex, gel and innerspring, memory foam pillows, sheets, mattress protectors & bed supports.
Services we don't offer
Headboards/foot boards, wood or metal beds, custom size & custom design mattresses.
Amenities
Eco Friendly Accreditations
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Visa
- Discover
- MasterCard
Our recent projects
- 4
Assorted photos uploaded by Parklane Mattresses
Reviews
4.8121 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 3% | ||
| 2% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 121 reviews
Mary C.
Nov 2019
The process of salesman information to setting up delivery went smoothly.
LINDA S.
Jan 2018
Great job. Came on time & installed efficiently.
Response from Parklane Mattresses
"Hi [Member Name Removed], Thank you for taking the time to review Parklane Mattresses; we really appreciate it!"
Herbert P.
Jan 2018
It went very well. One of the mattresses, I didn't like, (my problem, not theirs), and they readily exchanged it within the 90 day window that they provided. I highly recommend them.
Response from Parklane Mattresses
"Hi [Member Name Removed], I am so glad you got the true Parklane Experience. We appreciate you taking the time to review us. Sincerely, Debbie Lewis"
Cheryll B.
Nov 2017
Great, timely, informative, and responsive service.
Response from Parklane Mattresses
"Hi [Member Name Removed], Thank you so much for taking the time to review us; we really appreciate it! Debbie Lewis"
Shirley B.
Jun 2017
It went well.
Response from Parklane Mattresses
"Hi [Member Name Removed], Thank you so much for taking the time to review us; we really appreciate it! Team Parklane"
Stuart A.
Apr 2017
Checked out Parklane first, then checked a couple other places just to compare. Parklane won hands down.
Response from Parklane Mattresses
"Hi [Member Name Removed], thank you so much for taking the time to review Parklane Mattresses! We truly appreciate it. Debbie Lewis"
Marsha S.
Feb 2017
This was the easiest mattress purchase ever! No pressure. The prices were extremely fair for the quality and they delivered exactly as promised. They took our old mattress away in one truck and the other truck brought the new mattress.
Response from Parklane Mattresses
"Hi [Member Name Removed], Thank you so much for taking the time to review Parklane Mattresses. We are happy you had a true "Parklane" experience! Debbie Lewis"
Douglas M.
Feb 2017
The mattress purchased was very different from the floor model and ended up being very uncomfortable. They made suggestions about how to soften the mattress but there was no improvement. They said there was nothing they could do so we ended up buying a new mattress 1 1/2 years later.
Response from Parklane Mattresses
"Mr. [Member Name Removed], I am very sorry you had this experience with Parklane Mattresses. I looked up your original information and you did not provide an E-Mail, so I am answering you here. From what I can see, this all happened in September of 2012. If there is anything you would like to discuss with us now, please call Customer Service at 503-612-8442. I believe, based on the information you provided in your review, you purchased a new mattress in 2014."
LINDA S.
Jan 2017
The service was great. We did call with questions after purchase and delivery & were satisfied promptly.
Response from Parklane Mattresses
"Hi [Member Name Removed], Thank you for taking the time to review Parklane Mattresses. We truly appreciate that!"
Herbert P.
Jan 2017
Delivered on time and took old mattress away.
Stuart A.
Aug 2016
Good price, local, excellent installation service!
Joel M.
Aug 2016
Truck arrived on time.
Herbert P.
Jul 2016
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Glori R.
Jun 2016
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Raymond M.
Apr 2016
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Leonard D.
Apr 2016
unknown
Response from Parklane Mattresses
"Hi [Member Name Removed], We will be in touch with you on Monday regarding your concerns. Thank you Parklane Mattresses [hyperlink removed]"
LINDA S.
Feb 2016
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Denise W.
Jan 2016
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Hannah Q.
Jan 2016
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Nicola C.
Jan 2016
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Cynthia E.
Jan 2016
unknown
Response from Parklane Mattresses
"Hello [Member Name Removed], please call our Customer Service line at 503-612-8442 and please initiate a warranty on the full size set. We are sorry you have encountered any issues with your Parklane Mattresses, and we would appreciate the opportunity to fix this."
Marsha S.
Jan 2016
unknown
Ron P.
Jan 2016
unknown
MARTHA S.
Jan 2016
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John B.
Jan 2016
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Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Parklane Mattresses is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Parklane Mattresses accepts the following forms of payment: American Express, Financing Available, Visa, Discover, MasterCard
No, Parklane Mattresses does not offer free project estimates.
Yes, Parklane Mattresses offers eco-friendly accreditations.
No, Parklane Mattresses does not offer a senior discount.
No, Parklane Mattresses does not offer emergency services.
Yes, Parklane Mattresses offers warranties.
Parklane Mattresses offers the following services: Handcrafted mattresses in every design to fit body and sleeping style, hybrid latex, gel and innerspring, memory foam pillows, sheets, mattress protectors & bed supports.
Headboards/foot boards, wood or metal beds, custom size & custom design mattresses.