Founded 1978 • With Angi since May 2005
Wolcott offers expert plumbing, electrical, and heating & cooling services to Portland residents. After nearly four decades as a family-owned plumbing company, we added HVAC technicians and electricians to our workforce. Think of us as your three-in-one supplier of home service solutions.
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-22 of 22 reviews
Max M.
12/06/2022
DO NOT HIRE WOLCOTT! They quoted us $4,860 for a sewer spot repair, ripped up our whole yard, then told us they needed NINE THOUSAND MORE DOLLARS to complete the job!!? Wolcott also broke a panel of sidewalk with their excavation equipment - visible track marks and damage - and the GM refused to pay for it. We ended up hiring Reynolds Sewers to install a completely new sewer line for only $6,200 from scratch. In retrospect, going with Reynolds from the get-go would've been the right move. 1/5 Wolcott 5/5 Reynolds
Description of Work
Spot repair on sewer belly
Category
plumbing
Stephen Y.
08/16/2022
Absolutely terrible. They overcharged me, sent me the wrong bill, left me with a gas leak and tried to get me to fix it on my own, did not get a permit for any of their services, and their customer service rep would not respond to any of my requests.
Description of Work
AC install
Category
electrician
TERESA C.
05/24/2022
Came out provided an estimate on water heater, then apparently charged us for diagnostic tests. The water heater was leaking, didn’t need it diagnosed it was obvious. They said they sent a bill to us via email but we never received until it was sent to collections. I have an 800+ credit score so obviously I pay my bills on time. They NEVER sent us a bill and honestly we didn’t think they’d charge to provide an estimate which took less than 15 mins for them to determine. Watch out for them!!
Description of Work
Estimate on water heater
Category
electrician, plumbing
Lauri C.
08/10/2021
Your man came and unclothed it. He had to come into my apartment to try it from there. He was SO polite and professional. He was an absolute delight to deal. He finally said he would have to go outside to unplug it. As a tenant who has seen same issue come up.many times Zach was first one to actually fix it. Big thumbs up for him.
Description of Work
Drain outside apartments clogged
Category
electrician, plumbing
NANCY G.
03/21/2021
I first tried my local plumber who does small jobs. He came and resealed the toilet. That didn’t work so he suggested I call someone with leak detection capability. Wolcott Plumbing plumbed my home originally so I called them. Specifically told them that my toilet had already been pulled and resealed, that I needed someone who could find leak in drain and give me options on how to fix. I called the day before the appointment to make sure I was getting leak detection capability. Yes, yes, they said. Plumber arrived, proceeded to pull and resealed the toilet. “In case the previous guy did it wrong”. Said he didn’t have leak detection capability. Charged me $233 for something already done with no further agreement on how to proceed. It is over in Wolcotts mind apparently. But I still have my original problem of toilet leaking thru ceiling into the kitchen. So it went terribly.
Description of Work
Detect a water leak coming from the toilet and dripping into kitchen
Category
plumbing
Jason B.
10/26/2020
I asked for an estimate on a water heater replacement. Towards the very end of giving her all my information she informed me it would cost $90.00 simply to get an estimate for a replacement. The time spent estimating would be approximately 15 minutes. 90.00$ for 15 minutes of work you may not even do? Complete Scam. There are plenty of other companies willing to give me free estimates. Wolcott won't be getting my business now or ever in the future.
Description of Work
Water Heater Replacement
Category
electrician, plumbing
Tony S.
08/29/2020
I wanted emergency work done on our trane ductless air conditioning
Description of Work
Bad. Our air conditioner was leaking water inside our house down the wall and on our carpets. Angie’s list provided only 4 companies to choose from. I had to call this company twice and each time they said they are working on getting a technician to our house but they never called back. I didn’t call back a third time. This happened on Thursday night. Friday I found the company that installed our air conditioner and made an appointment for them to come Monday. They, unfortunately do not come out for emergencies so we will roast in our house till then, but they were reachable and I have a time they will come. This company on the other that was auto-selected by Angie’s List for 24 hour service did not at all deliver. I am greatly we are not an elderly couple living in Phoenix Arizona or somewhere else in the Southeast or we’d be up a creek without a paddle! Come on Angie’s List, you can do better than this for picking air conditioning companies in my area that offer 24 hour emergency services. I expected better for a membership like yours I have to pay for !
Category
heating & air conditioning/hvac
William B.
08/09/2020
The best and worst parts of America in 24 hours through the lens of plumbing... (preview Wollcot represents the worst part) With the exception of the initial interaction by our sales guy who was very helpful and is a sincerely nice person, we've spent the majority of our experience with Wollcot Plumbing, angry, frustrated and honestly scared by a lazy, self-entitled, COVID denying, POS plumber who completely screwed up a job and refused to take responsibility while pushing the timeline out weeks, cutting corners and blaming his inadequacies on anyone but himself... not to mention he had a terrible attitude and my wife was uncomfortable having him in the house. We were able to solve our problem within 24 hours by hiring someone not associated with Wollcot to finish parts of the job that they said would take weeks and cost thousands of unquoted additional dollars... Today I'm STOKED and inspired by the entrepreneurial spirit of a 1st generation immigrant, completely fired up about his business (not associated with Wollcot whatsoever) His optimism and contagious enthusiasm were incredible. He cleaned up the majority of the stuff Wollcot messed up and fixed additional problems along the way that Wollcot didn't communicate of offer solutions for. Couldn't be further from the Wollcot service we received. Honestly this experience for at something deeper for me, what American ideals should be about.. the land of opportunity and possibilities where hard work, collaboration, and genuine enthusiasm stand for something. NOT the Land of conspiracies, blame, entitlement, misplaced patriotism, and what-aboutism. (That is what we got from Wollcot plumbing) Our experience suggests working with anyone other than Wollcot.
Description of Work
Access and Replacement of basement plumbing
Category
electrician, plumbing, drain cleaning
John M.
12/21/2019
Blake V.
11/25/2019
Andrew P.
09/06/2019
I was asking for bids for a company to repair our AC. Wolcott came out, under the pretense of looking over things, and then charged me $97 for the service call. I paid for the service, since the technician did some work. At the end, he gave me a run down of the problems and said he would come back with his supervisor to bid out the rest of the work. I never heard from them again and my AC continues to not work properly. Won't be hiring them again.
Description of Work
Air conditioning repair
Category
heating & air conditioning/hvac, drain cleaning
Jennifer V.
08/01/2019
Tech was on time, professional, clean & fast!
Description of Work
Uncog bathtub drain
Category
drain cleaning
Service Provider Response
Thank you for taking the time to leave a review. We are happy the Mike was able to assist with your clogged drain. Please keep us in mind for any of your future drain or HVAC needs.Gary and Joan V.
07/12/2019
It took awhile as it seemed to have a very bad clog and a long line, but they kept working at it until it unclogged. They were very polite and professional. They were very good about cleaning up and making sure I was happy with how things were. They were the first to contact us--same day as we called and they were here the next day and fixed the clog.
Description of Work
The kitchen sink was clogged and needed to be cleared.
Category
drain cleaning
LILA P.
04/24/2019
It went great!! And I had an Angies list coupon, so I got $35 off.
Description of Work
I had dropped a plastic cap down my bathroom sink clogging the drain. Wolcott was able to send Grant out the same day I called. He cleared the blockage quickly and efficiently. Grant was wonderful. I would definitely hire them again.
Category
plumbing, drain cleaning
Service Provider Response
Thanks for taking the time to leave a review! I'm glad Grant could help and that your drain is good to go. Please give us a call for any future drain (or hvac) needs!Norma B.
01/25/2019
This company was wonderful. They wee very conscience about keeping my house clean, the time it took, and they didn't charge me the three hours it took for them to search for the leak. They repaired everything and proved to be very honest with me. I would recommend them.
Description of Work
Repaired a pipe that broke.
Category
drain cleaning
Service Provider Response
Thank you for taking the time to submit a review! We pride ourselves in providing excellent customer service and we look forward to working with you again.Justin F.
01/15/2019
Keith M.
01/09/2019
They handled everything. They went out of their way to make sure everything went smoothly and I was very happy with everything they did. Nothing interfered with the project.
Description of Work
Electrical, plumbing, and more, during a remodel.
Category
heating & air conditioning/hvac, drain cleaning
Service Provider Response
Thanks for trusting us with your home, and for the positive review! Please keep us in mind for your future plumbing, electrical, and HVAC needs.Dawn C.
11/22/2017
It went well. The only thing we have to do is sheetrock a few areas where they had to access the shower walls . That was made clear from the beginning. It was a four day project. When they left every night they made sure we had hot water. They cleaned up their mess.
Description of Work
Total redo of plumbing in the hole house.
Category
plumbing
Service Provider Response
Thank you for the opportunity to work with you and for taking the time to give us your feedback. -ManagementJoan B.
03/24/2011
They seemed to have done a pretty good job. I went through a contractor, but on one inside wall where they had to take down to run this pipe they did not put the wall back up. I don?t know if that is an oversight, but I am making a whole list of stuff here that various and sundry other subcontractors have done. The first guy that came out was a little goofy. He seemed to know what he was doing, but he did forget to put in 2 mixture valves, so the 1 shower that I had working I couldn?t get hot water out of it because it was being neutralized by the other 2 showers in the house. I called them in and the guy stopped out and put these 2 valves, and they worked fine after that. As with any subcontractor, the contractor gets a little take. I guess he is probably average in price.
Description of Work
I used Wolcott Plumbing. They re plumbed my entire house.
Category
plumbing
BOBBIE L.
10/08/2010
We had several leaks under our home and decided to have it re-piped. Wolcott was recommended by our builder as a company with integrity. They sent out Jason who worked 3 1/2 days. He was very good. He did the cut out the first day, laid the Pex pipe the second day, cut over the third day and finished up the fourth morning. He was thoughtful in the way he went about doing the job making sure we were only without water a few hours on the third day. He was very neat and a pleasure to have in and out of the house. Cleaned up everything when he was done and the cost was actually a little less than was quoted. I have recommended Wolcott to others and will definitely use them in the future if we have any plumbing needs.
Description of Work
Re-piped our entire home, three toilets, five sinks, dishwasher, washing machine, outdoor hose bibs including adding an additional one.
Category
plumbing
CRAIG G.
06/17/2005
THE GUY AT WOLCOTT PLUMBING WAS VERY PROFESSIONAL AND WAS ON TIME ON THE DAY THAT OUR DRAIN PIPES WERE CLEANED OUT. WHEN WE DISCOVERED THAT IT WAS A SANITARY PRODUCT, HE TREATED IT SENSITIVELY.
Description of Work
WE HIRED WOLCOTT PLUMBING TO UNCLOG THE DRAIN PIPES GOING TO OUR BATHROOM.
Category
drain cleaning
STEVE T.
05/05/2005
I WAS ACTUALLY DISAPPOINTED WITH HOW LONG IT TOOK WOLCOTT PLUMBING TO GET TO ME, BUT I UNDERSTOOD BECAUSE THERE WAS AN IMMENSE AMOUNT OF PEOPLE WHOSE PIPES FROZE. THEY WERE ACTUALLY THE ONLY ONES THAT COULD COME OUT, AND THEN I HAD TO PAY EXTRA BECAUSE THEY CAME FROM GRESHAM ON THE WEEKEND. THE END RESULT WAS THAT THE JOB WAS DONE CORRECTLY AND QUICKLY.
Description of Work
WOLCOTT PLUMBING CAME AND REPAIRED A PIPE UNDER MY HOME WHEN IT BURST AFTER A BIG FREEZE LAST WINTER.
Category
plumbing
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Angi Certified
Call me directly at 503-761-8888. No Mileage Fees for Angie's List Members! Licensed since 1998 (CCB#209520). I am a small, locally owned, company and my low overhead allows me to keep my prices very reasonable, while at the same time, offering an excellent quality of work. I serve the entire Tri-County area and my prices do not increase because the job is located further away from my office. I am a working owner and I am present on all of my jobs to make sure that the work is done correctly, the first time. I do not require up front deposits for any of the work that I do, and I include a 10 year parts, 3 year labor warranty for all furnace and central AC systems that I install. I provide free estimates, and I am always available by cell phone to answer any questions that you may have regarding any aspect of HVAC. My primary focus is residential Heating and AC system installations and repairs, but I am also proficient at small commercial applications.
Angi Certified
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We take great pride in our HVAC experience, expertise, quality and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
Angi Certified
2022 Super Service Award
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Licensing
Licensed
- Trade License Number
- CCB: #112220
- Trade License Locale
- Oregon
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