RICH'S CLOCK REPAIR

Clock Repair, Jewelry Sales/Design/Repair

About us

Repair Clocks Setup and Move Clocks Perform House Calls for Minor problems

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Repair of wind up clocks only. Cuckoo, Grandfather, Wall & Mantle

Services we don't offer

No Battery Movements No 400 day Anniversary

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Marcus D.
09/2020
5.0
clock repair
  + -1 more
I'm very much impressed with the work Rich did for me! From making the house call to diagnosing, and answering all my questions, and imparting his experience and wisdom. I was so impressed I gave him another clock I had that needed attention. No doubt I would continue to recommend him!
Description of Work: Chain sprockets replaced in grandmother clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David W.
05/2020
5.0
clock repair
  + -1 more
He was professional and did a great job.
Description of Work: Clock repair and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Vicki Q.
02/2018
5.0
clock repair
  + -1 more
Rich was recovering from shoulder surgery, so he tried to talk me through some diagnostic steps over the phone, to no avail. He drove across town with his arm in a sling to make a house call, fixed my clock, then patiently explained what had caused the problem and how to avoid it in the future. Nearly two years later, my daughter forgot to wind the clock while I was out of town. This time, I couldn't get the clock to keep ticking. I called Rich. Over the phone, he listened to the pendulum swing, ascertained the problem, and instructed me how to fix it--at no charge. Rich is a gem of a gentleman, and his service is reasonably-priced. I cannot recommend him highly enough.
Description of Work: My grandfather clock stopped, and I couldn't get it started again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry F.
02/2018
5.0
clock repair
  + -1 more
I can't give Rich high enough rating. I took my clock to a different clock repair shop before I found Rich and was quoted between $200 To $400 depending on what needed done. I began checking ratings and reviews and Rich really stood out so I phoned him. He came to me too pick up the clock stating it was in very good condition for its age and looked like everything was intact. He quoted me 95.00. Took it home for about 7 days then called to tell me it was done. He returned it to me at my home which is not close to Troutdale. And for $95. I now have a working mantle clock that will be handed down another generation. I very highly recommend Rich for all clocks & watches, he is also very professional.
Description of Work: Old Waterbury clock repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry F.
02/2018
5.0
clock repair
  + -1 more
It required way less work than I thought. He was VERY professional, quick. He picked up at my office and delivered it when it was done. I couldn't be happier. Very nice guy! And since my clock fell and isn't working, he will be hired again soon.
Description of Work: Antique clock repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Vicki Q.
05/2017
5.0
clock repair
  + -1 more
After asking a number of questions over the phone, proprietor Richard Fandrey said he was fairly certain he could fix the clock. He came to my home--despite having had recent surgery on his shoulder--and quickly gained access to the clock mechanisms, then expertly diagnosed and corrected the problem. He was courteous, kind, knowledgeable, and professional. He reminded me of a country doctor on a house call. He charged a very reasonable price, especially considering he had traveled from Troutdale to Southwest Portland. I wish I had a Rich Fandrey for all my home projects and repairs!
Description of Work: My Howard Miller grandfather clock stopped. Despite my best efforts, I could not get the pendulum to sustain movement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

keith B.
05/2017
5.0
clock repair
  + -1 more
Best possible outcome available.
Description of Work: I have a wall clock which is kind of rare. I needed it fixed, because lately it wasn't working well. Rich has been doing work on clocks for 40+ years. He used to have a shop, but now he just works out of his home. Sort of a hobby, he says. I talked to him on the phone, told him the problem, & made an appointment for him to come over to my house & get the clock. He took it with him & fixed the clock at his place. Then he brought it back in working order. Every thing is now fine with the clock & it runs like new. Both times that he said he would show up at my house, picking the clock up & bringing it back, he was right on time. I would recommend him to anyone who needs work on a clock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Monica W.
12/2016
5.0
clock repair
  + -1 more
Rich came over quickly and skillfully reassembled the clock and taught me how to maintain it until its next service, all with good humor and kindness. He helped bring to life a family treasure!
Description of Work: My father and grandfather made a beautiful grandfather clock. When my father passed, it was shipped up to me from California, and I needed someone to install the chimes, pendulum and weights and ensure it was in good working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Monica W.
12/2016
5.0
clock repair
  + -1 more
Rich came over quickly and skillfully reassembled the clock and taught me how to maintain it until its next service, all with good humor and kindness. He helped bring to life a family treasure!
Description of Work: My father and grandfather made a beautiful grandfather clock. When my father passed, it was shipped up to me from California, and I needed someone to install the chimes, pendulum and weights and ensure it was in good working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lane M.
12/2016
5.0
clock repair
  + -1 more
excellent work, good human
Description of Work: replaced clock movement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve A.
02/2016
5.0
clock repair
  + -1 more
I have had a cuckoo clock for quite a few years and I have always had Rich work on it and keep it clean and working for me. He has always done a fantastic job at little cost. My only concern is when he retires, I'll have to find someone else to work on it. Till then, he will always be my "go to" guy for any kind of clock repair.
Description of Work: Work on my cuckoo clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

GAYLORD B.
10/2010
5.0
clock repair, jewelry stores
  + 0 more
Everything went well. He could have replaced some parts but none was needed. He was prompt both with the initial visit and his return to complete the project. We thought he delt with us honestly
Description of Work: He repaired very old grandfather clock. He came to the house about two weeks before to give us his estimate. He had worked with a clock of the same vintage only once about 18 years ago. He had to dismantle the clock mechanism, taking about two hours. He returned about three weeks later and spent about three hours reinstalling the clock. The clock works well now except for gaining about two minutes a day. I will call him back for suggestions as to how to remedy this. I thought his price was very fair considering the time he spent in our home and at his shop, in addition to the travel time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    843 SW Crestview Way , Troutdale, OR 97060


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Clock Repair,
    Jewelry Sales/Design/Repair

    FAQ

    RICH'S CLOCK REPAIR is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    RICH'S CLOCK REPAIR accepts the following forms of payment: Check,Financing Available
    Yes, RICH'S CLOCK REPAIR offers free project estimates.
    Yes, RICH'S CLOCK REPAIR offers eco-friendly accreditations.
    No, RICH'S CLOCK REPAIR does not offer a senior discount.
    Yes, RICH'S CLOCK REPAIR offers emergency services.
    Yes, RICH'S CLOCK REPAIR offers warranties.
    RICH'S CLOCK REPAIR offers the following services: Repair of wind up clocks only. Cuckoo, Grandfather, Wall & Mantle
    No Battery Movements No 400 day Anniversary

    Contact information

    843 SW Crestview Way , Troutdale, OR 97060


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed