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Services we offer
SEPTIC PUMPING, SEPTIC TANK MAINTENANCE, GREASE TRAP PUMPING, SEPTIC TANK INSTPECTION.
Reviews
4.05 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 20% | ||
| 0% | ||
| 0% | ||
| 20% |
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Showing 1-5 of 5 reviews
JOHN E.
Dec 2009
Septic Tank Service
Excellent, would call them again, first.
Ben K.
Jul 2007
Septic Tank Service
I set up appointment for septic tank pumping on Monday on the preceding Friday. Monday, I left for work. Wife was home. I told my wife I would place rock approximately where I thought tank was. (After lady on the phone told me they had a locater) Guy came out and dug for 1.5 hours under rock's location, found tank but couldn't find lid. Wanted to bring excavating company in for a $300+ hourly rate. Stated I had a cess pool most likely, since the lid looked like it would be 8' in diameter (based on the 3x2 foot hole he had dug), and they would need a backhoe to lift lid. When I questioned that the tank was pumped 5 years ago during home inspection at home purchase for a cost of $350, rep was stumped. I fired them and called Riverside Environmental on a friend's recommendation. They came out, located the lid, pumped the tank, and were gone within 2 hours (same day). Don't waste your time with this company.
Response from PRO-PUMP SANITATION SOLUTIONS
"WE APPRECIATE HONEST OPINIONS OF ALL OF OUR DEAR CUSTOMERS. HOWEVER WE CAN NOT ACCEPT THIS TO BE AN HONEST COMMENT. IT WAS OMITTED THAT OUR COMPANY STEPPED AWAY FROM THE JOB WITHOUT CHARGING 1 ½ HOUR OF DIGGING BY HAND OR ANY FUEL CHARGES. I HAVE PERSONALLY RECOMMENDED “RIVER CITY” TO THE VERY NICE LADY THAT I WAS SPEAKING WITH ON THE PHONE. I THINK WE ALL SHOULD BE CAREFUL BEFORE SUBMITTING COMMENTS THAT CAN DAMAGE REPUTATION OF OTHER PEOPLE WITHOUT DOING MORE INVESTIGATION OR POSSIBLY EXPRESSING IT TO THE OTHER PARTY PERSONALLY FIRST. I OWN THIS NEW SMALL BUSINESS. I ALSO PERSONALLY CONDUCT THIS BUSINESS FOR SOON TWO YEARS. IT IS SMALL BUSINESS THAT WAS SUPPORTED BY LOCAL GOVERNMENT AND MANY OTHER FRIENDLY ORGANIZATIONS. I RENT EXCAVATOR WHEN I NEED IT AND I HONESTLY EXPLAINED IT OVER THE PHONE THAT WE WILL NOT CHARGE HOURLY RATE BUT ONLY RENT CHARGE. ANY COMPANY IN THE CITY THAT IS IN THE INDUSTRY WOULD CONFIRM THAT THERE IS NOT ALWAYS A CHANCE THAT THE PUMPER CAN LAND ON THE LID IN THE FIRST HOUR OF DIGGING. I MYSELF AND MARK WOULD BE HAPPY TO TALK TO YOU ABOUT YOUR CONCERNS. I WOULD ALSO APPRECIATE YOU TO CORRECT OR REMOVE YOUR COMMENT THAT BRINGS SUCH A CALAMITY SPECIFICALLY TO SOMEBODY LIKE ME WHO WORKS HARD EVERY DAY TRYING TO MOVE FORWARD AND PLEASE MY CUSTOMERS. RAISA, OWNER 503-753-1418"
HEIDI H.
Mar 2007
Septic Tank Service
These people are all about service and their prices are very, very reasonable. I talked with his wife, who works with him, on the phone probably 5 times before they even came out. She was so patient and professional, taking the time to answer all my questions and address special requests. They drove over an hour to do the work and did not charge extra. Both she and Mark talked with me after the inspection to explain it in detail and give recommendations. Very helpful, very affordable, and they definitely know what they are doing. Wonderful to do business with.
JIM S.
Jan 2007
Septic Tank Service
They did the work and were very good. They even came back a week later when the tank was full already. Informed me that I need the system jetted. They do not do that but recommended some other people. Were very helpful. It was a very good experience. I would recommend them to anyone needing their system pumped out. They were very honest about the work they did and what still needs to be done.
Response from PRO-PUMP SANITATION SOLUTIONS
"THANK YOU SO VERY MUCH FOR YOUR COMMENT AND THE TIME THAT YOU DEDICATED TO IT. IT IS VERY IMPORTANT FOR US TO KNOW HOW OUR CUSTOMERS RATE OUR SERVICES SO WE CAN CONTINUE TO IMPROVE. MARK AND RAISA KORESKI-OWNERS OF PRO-PUMP"
ROSANNE H.
May 2006
Septic Tank Service
Mark was fast, efficient, friendly, and freely shared his knowledge of septic systems and how to keep one in good working order. He also (inadvertently) answered some of my questions about the prior tenant. Who knew you could tell so much from the contents of a septic tank?
Licensing
State Contractor License Requirements
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FAQ
PRO-PUMP SANITATION SOLUTIONS is currently rated 4.0 overall out of 5.
No, PRO-PUMP SANITATION SOLUTIONS does not offer free project estimates.
No, PRO-PUMP SANITATION SOLUTIONS does not offer eco-friendly accreditations.
No, PRO-PUMP SANITATION SOLUTIONS does not offer a senior discount.
No, PRO-PUMP SANITATION SOLUTIONS does not offer emergency services.
No, PRO-PUMP SANITATION SOLUTIONS does not offer warranties.
PRO-PUMP SANITATION SOLUTIONS offers the following services: SEPTIC PUMPING, SEPTIC TANK MAINTENANCE, GREASE TRAP PUMPING, SEPTIC TANK INSTPECTION.