Quartz & Granite Countertops Inc.

On the day of the installation, we asked the workers to wear a mask. The workers refused to do the install citing issues of wearing a mask while working. We assured them we were no risk, but we still had to reschedule the installation. A huge inconvenience for our family. The quality of the work was good, I also felt the pricing was fair and wish I could offer a more positive experience. The install was completed the next week. For the installation the workers did wear masks at that appointment.

I remodeled our master bath and had a custom double vanity built. The wife was unhappy with the marble selections at big box stores and instead we found a remnant slab of lovely Italian marble. Now I had to find someone to cut the marble. I thought it would be easy, but most fabricators wouldn't give me the time of day. Too small a project, or wasn't worth it since i had my own marble, etc. Luckily Dion and his crew contacted me and the project was taken care of perfectly. Fit was a bit tricky, but came out exact fit. The crew was very professional and pleasant to deal with. Look no further.

They were very responsive and did an excellent job.

We are constructing a new house and Dion furnished countertops for the entire house - 7 quartz and 3 granite. The quality of fabrication workmanship was amazing. We had an issue with our island granite (we requested two bookmatched slabs and the stones the supplier provided were not perfectly bookmatched). Dion at his own cost removed the island and got the slab supplier to provide two new slabs at no cost to us. We appreciate Dion taking the time to personally work with us to template, re-fabricate, and install the stone so that both matching pieces look the same. We would use Dion again in a heartbeat!

Great!!! They were very professional and respectful of our property. On time and efficient ! They did a very very good job! I will hire them again!

Fast, courteous, professional and good quality

If our granite had been a simpler type, their methods and skills would have been fine. However, we wanted a "wow" appearance from our countertop, so ours was a very "busy" type with many different types of inclusions of various minerals. Beautiful -- but these complexities make the surface very irregular and harder to fashion into a nice kitchen work surface. The crew used epoxy and/or cyanoacrylate resin glues to fill in defects, but cosmetic result was marginally acceptable; long-term status remains to be seen. So I think these guys are worth doing business with, but just give them an average piece of granite rather than anything too stunning. In retrospect, our designer should have steered us away from our granite selection, but apparently was unaware of the consequences.

Did a good job retrofitting onto an old cabinet base. Required some careful leveling. There was a small surprise with the range cut-out for the countertop - it was not completely square. Consequently, there is a larger gap on one side of the stove, but it isn't very noticible.

We were very pleased with the team at Quartz and Granite Countertops, Inc. The crew was very professional, courteous and punctual. Their craftsmanship exceeded our expectations and we are very happy with the quartz countertop they installed. We would highly recommend them to all our family and friends. Dan and Joyce.

We found this company through Angie's list, called Brian and went in. He was very helpful in picking out the color and pattern of our quartz countertop. Because it being a holiday our initial quote was for the work to be done in Jan. I indicated to Brian that I was willing to get it done earlier if their schedule freed up. The following week Brian called to let me know that a slot came available. The workers showed up on Monday to do the demo and to make a template. They came back on Saturday to do the install and the template was a perfect fit. The installers were friendly and courteous. Our countertop looks amazing, thank you!

Our kitchen is done and it is beautiful! Quartz & Granite Countertops installed Quartz countertops and because I like to do things that I can handle, I did the backsplash in tile myself. My wife and met with Dion at the warehouse where he gave us a very thorough explanation of the process and showed us samples in our budget range. Because of Dion’s exceptional explanation of the process, there were no surprises. His timeline was right on and his crew prompt and professional on the removal of the old countertops and installation of the new. The countertops included the stainless steel under the counter sink. I would suggest that if you are re-using your sink or having the sink replaced and want to re-use any parts, remove them yourself or have a plumber do it for you. The Quartz and Granite core competency is installing countertops and they are experts at that. Once the old countertops were removed on Monday, the crew did not take measurements, but made exact templates for cutting the new countertops. They also installed some reinforcements for the new sink. On Thursday, just as promised, the crew returned and completed the installation; the countertops fit perfectly.

It went very well. They were prompt, courteous and cleaned up after each step of the job. They did an excellent job of matching and sealing the one seam in the quartz countertops.

final product is fine, reasonable, and with consideration for technical issues. Existing plumbing and electrical outlet were a tight fit. One minor issue, the emblem on the sink mounted under counter was clocked a little off center. I noticed, my wife never said anything.

It went pretty good although the on original trip for templating, quantity was not calculated correctly and more product needed causing more time before install. Good side was that supplier worked hard to correct issue quickly and with minimal cost.

Excellent, they were very nice and professional. Quick, communicative, and efficient. Everything looks fantastic, we are pleased with the finished product!

Timely, professional and well done.

Beautiful job, we could not be happier! The team was very responsive and were able to get us scheduled quickly. They were very respectful in our home as well.

Quartz and Granite Countertops did a spectacular job with our two bathroom vanity counters.  We were so pleased with the results, we have decided to use them again for the granite counters we will need for our upcoming kitchen remodeling project.

We had decided to remodel our small master bathroom and were originally looking for a suitable quartz counter remnant for the project.  After looking at reviews on Angie's List, we decided to pay a visit to Quartz and Granite Countertops to look over some remnants.  While we were there, they brought in a beautiful slab of carrara marble for a kitchen counter that someone had purchased.  My wife took one look at that slab of marble and immediately fell in love with it.  As luck would have it, there would be sufficient material left over not only for the counter and back-splash in our small master bath, but also for the larger counter and back-splash in our main bath that we were planning to do next year.

We spoke with Brian about using marble instead of quartz for the project and based on his feedback, and the fact that they could offer a ten-year sealant, we decided to go ahead with the marble.  We went ahead and purchased enough material for both bathrooms, then arranged for the cutting and installation of the counter for the master bath.

We had just started our master bath remodeling project with Superior Building Concepts out of Vancouver, WA*, so we were unsure as to when we would need to have the material delivered and the smaller counter prepped and installed for the master bath.  Brian assured us they could hold on to the material until we were ready to move forward, so we gave them a down-payment and left.

During the remodeling of our master bath, we decided we could enlarge the size of our small shower by taking some space from the main bath and so we decided to expand the project to include both bathrooms.  I called Brian to let him know that we would need both counters prepped and installed and he indicated that would be no problem. 

Approximately, 5 weeks later, we were ready to install the new counters.  I called Brian on a Friday to let him know we would need the counters prepped and installed by no later than Friday of the following week.  Brian pulled out all the stops to make that happen, even though it required some serious adjustments to their existing schedule.

On Tuesday, they arrived right on time to take measurements and make the templates.  Then on Friday, they arrived right on time to do the final cuts for the faucets, install the under-mount sinks and then install the counters and back-splashes.  Everything looked absolutely perfect when they left.

Later that afternoon, we started to notice a bit of darkening around the sinks that had us a bit concerned.  I contacted Brian and Dion and they assured us this was due to water moisture having been absorbed into the marble prior to cleaning and it would disappear after a week or so.  As they indicated, the darkening stated to disappear and was almost totally gone by Monday morning.  By Wednesday, it was totally gone - so it actually completely disappeared within a week.

In summary, we are extremely pleased with the quality of the material, the timeliness and quality of the installation and how accommodating Brian and Dion were in working to our schedule and addressing our concerns.

Quartz and Granite Countertops, Inc. is a very professional and highly customer-oriented company and we highly recommend them.  Brian, Dion and everyone we met were absolutely wonderful in helping us to complete our project!

* Please see our separate review of Superior Building Concepts LLC here on Angie's List.

The group certainly earns its overall A rating. The crew was quick and professional. Dion was very helpful and worked with my schedule constraints and offered suggestions and answered questions during the templating. If not for Dion, I would have been in a very bad spot regarding my future plans on replacing my stove top. Brian was extremely quick to respond to emails. I'm very happy with the work and would recommend them without hesitation. I had Pental quartz countertops installed.

My only suggestion to them for the future was to educate customers up front on the timelines: demo, template, install, when cutouts happen for sinks/stovetops, etc. For example, I didn't realize measuring templates happens the same day as demolition on the old counters. That caused a bit of scrambling the night before to get the kitchen cleared.

Very efficient, professional, and friendly, with great prices.

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Dion helped us find a remnant of white quartz that was large enough for our counter, so it was more economical than buying the half or full slab that other quartz providers required.  They were prompt and courteous, and the counter was beautifully installed.  We hope to use them again in the future.

We were replacing old formica and tile countertops with quartz in our large kitchen with an island. We looked for a fabricator that used Pental countertops, because of the slightly lower cost of materials. We had four bids, and Quartz and Granite gave us a competitive price and could also schedule the job sooner than anyone else. I called past customers on the company's referral list and spoke with many who had a generally good experience. 
Dion handled the paperwork and the supervised the work. He's a no-nonsense kind of guy, but seems to knows his stuff and has years of experience. We had some questions on the bid he sent us by email, so we clarified details with him at his office. He printed out a new contract with clarifications, we made a down payment, and scheduled both the day of measuring and the day of installation during the visit.
To save money, we did the demolition ourselves. We removed the old countertops and disconnected old sinks, etc ourselves. 
 Dion himself did the measuring on the appointed date. It was helpful for us to be there and make clarifications along the way. He uses an "old school" method of measuring, and it worked really well. He made some suggestions on how to better shape the countertop of the island, which were helpful. He checked the size of the sink (we purchased it from Amazon) and the connections on the hot water dispenser and disposal to assure the day of installation would go smoothly. He also instructed us on how we should prepare the windowsill for installation day. 
The appointed date of installation went well. Dion and his crew arrived on time and did all the work that day. They had made a small mistake when they cut the island piece, but were able to fix it the same day and it didn't affect completing the project on schedule. They worked at leveling the countertops on our old, out-of-level cabinets so that the tile backsplash would install correctly and on the level. 
After talking to friends with similar projects, I'm glad that the time scheduled between measuring and installation was able to be so short. Dion measured on a Monday morning, and that same Thursday we had them installed. The demo should be completed in order to measure for fabrication, so that meant we had just 3 days without a sink and countertops in our kitchen. We have friends replacing countertops who had to wait 3 weeks or more in that state, waiting for installation, and it was a huge inconvenience!
We are pleased with the craftsmanship, the knowledge, and dependability of Dion and his crew. They stuck to our agreement and were on time and on schedule.

Watch out for this guy!  He is a smooth talker..Read his contracts carefully.

In my case, he presented a very lengthy contract, full of fine print and details.  He did not explain or walk through the contract with me, and insisted lots of initials and signatures.



I ordered two colors of quartz, and when he wrote the contract, he swapped the colors, so wrong colors in wrong areas. When I brought it to their attention, the installers told me it'd be a 4week wait to have another piece cut.  Dion did come to the site, and immediately saw the problem, but claimed he didn't remember.  (Only two weeks had passed between ordering and installing)  Then he charged me another $1,000.00 to fix the mistake.  So my $4,500 quote now became $5,500.00.  He also wanted to take the incorrectly cut quartz away, and said it was garbage to him.  When I pointed out that he was charging me for it, he insisted it be dropped at the job site.  When I asked him to work with me and bring it back with the new piece, he refused.  He did deliver the correctly cut quartz the next week (and I guess I should be grateful he didn't make me wait the full 4 weeks), but I do feel he made an extra $1,000 off me and left me with an unusable piece of quartz because I trusted his word, and didn't read his contract carefully.

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