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About us
We are a fourth generation upholstery shop that has been in business for over 100 years, and in the same location in Tigard for 48 years. We offer 19 lines of fabrics: Kravet, Fabricut, Duralee, Robert Allen, Trend, JF, Barrow, Maxwell, Greenhouse, Rex Pegg, Burch, Keyston Bros., Norbar, Newpoint, Latimer Alexander, Trend, RM Coco, United, Tri-Vantage, and Roth & Tompkins. In addition, we have the access to just about any manufacturer out there!
Business highlights
125 years of experience
Services we offer
CUSTOM BUILT FURNITURE, Residential and commercial REUPHOLSTERY, and UPHOLSTERED furniture repairs., antique restoration, boat upholstery, cornice boards, custom pillows
Accepted Payment Methods
- CreditCard
Reviews
4.870 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 0% | ||
| 1% | ||
| 3% |
Showing 1-25 of 70 reviews
Kurt K.
Jan 2020
Extremely pleased and Keplers did a fanatastic job.
Dan B.
Feb 2017
They were great to work with, very helpful in assisting the selection of fabric and the reupholstery was impeccable. Completed the work when they said they would. We will use them again!
Response from Kepler's Upholstery & Furniture
"Thank you [Member Name Removed] and [Member Name Removed], Were happy that you were pleased with your experience with Kepler's. We are known for impeccable craftsmanship and great customer service. Your furniture was beautiful with the fabric that you chose. We hope you get many years of use from your furniture and hope to see you again in the future with another project. Best Regards, Brian"
Yuki S.
Nov 2016
I brought the six chairs and bought fabric from them. They were very friendly and professional. They answered all my questions and even showed my little daughters how they repaired and reupholstered furniture. Great customer service. I would definitely come back again.
Michele S.
Jul 2016
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Diane A.
Jun 2016
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JOHN B.
Mar 2016
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Iris S.
Nov 2015
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Sharon F.
Oct 2015
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Teresa M.
Jul 2015
unknown
Bruce F.
Jun 2015
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David H.
Jun 2015
We were extremely pleased with the finished job. This was a rush order and they did a great job getting it back to us as quickly as possible.
Tim T.
May 2015
Excellent in terms of both in-depth design advice in choosing a fabric and pattern which harmonizes with both the Stickley Mission wood furniture design as well as the room decor in which the furniture is placed and the actual reupholstery.
Kepler's is now in the process of some further cushion reupholstery for me for a Joinery wood couch.
Kepler's is now in the process of some further cushion reupholstery for me for a Joinery wood couch.
Response from Kepler's Upholstery & Furniture
"[Member name removed] Thank you so much for the kind words. Marv"
Bill N.
Mar 2015
real well
Response from Kepler's Upholstery & Furniture
"Thank you for taking the time to fill out a review and for giving us the opportunity to complete the work for you!. We are very happy that you are satisfied with our work :) Sincerely, Keplers"
Murali K.
Mar 2015
The entire experience with Kepler's was terrific. Their location is a bit out-of-the-way for us but the drive (multiple) was worth it.
My wife first met with a salesperson at the store. He was very helpful and helped her get a sense of the options. Our bench cushion is 6 ft X 2 ft X 8 in and had a cover stitched on that could not be removed and washed. The salesperson at the store helped my wife see the pricing options, which was very helpful since this was our first time.
My wife and I then went back and picked the cloth we wanted. The lady at the desk then was also very helpful and she helped us also pick pillows that matched our choice of cloth for the seat bench cushion. My wife and I were very pleased with the choices and gave a deposit that day.
We were disappointed that they said they would take 8 weeks to complete it. They did promise to squeeze it in if they had the time.
We were lucky and they managed to turn it around in 2 weeks. Someone's cancellation was our gain and we were very pleased with the result. The fit was perfect and we love the new look. Well worth the price. I'd highly recommend Kepler's!
My wife first met with a salesperson at the store. He was very helpful and helped her get a sense of the options. Our bench cushion is 6 ft X 2 ft X 8 in and had a cover stitched on that could not be removed and washed. The salesperson at the store helped my wife see the pricing options, which was very helpful since this was our first time.
My wife and I then went back and picked the cloth we wanted. The lady at the desk then was also very helpful and she helped us also pick pillows that matched our choice of cloth for the seat bench cushion. My wife and I were very pleased with the choices and gave a deposit that day.
We were disappointed that they said they would take 8 weeks to complete it. They did promise to squeeze it in if they had the time.
We were lucky and they managed to turn it around in 2 weeks. Someone's cancellation was our gain and we were very pleased with the result. The fit was perfect and we love the new look. Well worth the price. I'd highly recommend Kepler's!
Robert G.
Mar 2015
Excellent. I sent a picture of the chair by e-mail and received an estimate. We then went to their shop to pick out fabric. When they were ready to do the job they called us and we took the chair in. They said it would be done in 7 to 10 days and it was done in 6. The results were excellent and the quality was as good as the original.
Response from Kepler's Upholstery & Furniture
"Thank you! We appreciate you taking the time to give us your well thought out review. We strive to provide excellent quality and service in every job. We are very pleased that you are pleased! Sincerely, Keplers"
Mara S.
Feb 2015
heartbreaking. Kepler's reupholstered some pieces in the 1990's and we were happy with everything. I would have given them an "A" rating back then.
The $10,000 Kreiss sofa we had them work on in 2009 was absolutely horrible. The cushion upholstery shifted within 3 months after delivery and has remained so ever since.The back pillows that we loved and that really made the sofa special were replaced with smaller, cheap pillows.
I would NEVER use them again. I hope things have changed in the last 5 years but i completely lost all trust in Kepler's.
The $10,000 Kreiss sofa we had them work on in 2009 was absolutely horrible. The cushion upholstery shifted within 3 months after delivery and has remained so ever since.The back pillows that we loved and that really made the sofa special were replaced with smaller, cheap pillows.
I would NEVER use them again. I hope things have changed in the last 5 years but i completely lost all trust in Kepler's.
Response from Kepler's Upholstery & Furniture
"[Member Name]'s is very sorry that our client was so unhappy with her job which was completed in 2009. We always use the best quality fillers in our upholstery projects. Any seat cushion does need to be rotated. This may or may not be happening in this particular situation. To our knowledge, we are unaware of this issue being brought to our attention. We always strive to surpass our customer's expectations, including when handling any customer service issues that may arise at any time. Sincerely, Kepler's"
Kimberly R.
Jan 2015
unknown
Response from Kepler's Upholstery & Furniture
"We thank you so much for providing such an outstanding review. We are very pleased to have brought your chairs back to life! You were certainly a big part of the process in that you selected the perfect fabric for that retro styling. You will be sure to enjoy these chairs for many, many years to come :)"
J G.
Aug 2014
Everything went as scheduled. The people were very professional, pleasant to deal with and patient with the time it took me to find a fabric that I truly liked. They like their business and their customers and it shows; I can see why they have such good ratings on Angie's List - they deserve it!
Response from Kepler's Upholstery & Furniture
"[Members Name], Thank you so much for the kind review, we certainly enjoyed you as a customer. Marv and the crew"
Eric H.
Jul 2014
Kepler's gave me an estimate and time frame on the project. They were able to finish the project earlier than expected. I was very pleased with the workmanship and the customer service of Kepler's. They were even able to fix one of the arms that was loose.
Response from Kepler's Upholstery & Furniture
"We appreciate your positive review! Glad to be of service and would like to work with you in the future, should the need arise. Thank you, Keplers"
Ron T.
Jul 2014
They were great. It was super.
Helen S.
Jun 2014
Very well. The bench and chair were old and worn; needlepoint piece made by my Mother was cleaned and placed back on. The bench has been a gift but the springs were "sprung" so he rebuilt everything. He is my upholsterer of choice.
Response from Kepler's Upholstery & Furniture
"Thank you! We are so happy to have helped you to preserve the needlepoint that is so special to you :)"
Joanna V.
Jun 2014
Everything went great. They have all kinds of choices for fabric. I had in mind what I wanted and found exactly that. I purchased a fabric that was the look and feel of mohair, but was not as costly as wool. It was just beautiful.
The price seems steep to pay, but it is well worth the price. My pieces look brand new.
The price seems steep to pay, but it is well worth the price. My pieces look brand new.
Response from Kepler's Upholstery & Furniture
"Thank you for the very nice review! We appreciate the kind words and are pleased that you are happy with our work. We pride ourselves on quality and customer satisfaction. Keplers"
Denisse R.
Jun 2014
Great service. Went to see them with my undone slipcover. The upper corners of it. Had become undone after washing. They agreed to fix it and told me that job could last up to two weeks because they had a lot of other projects they were working on. However, I got a call that same afternoon telling me that my slipcover was done! They told me that the lady in charge of the repair was able to do it between two bigger jobs! People were extremely nice, very efficient and when I decide to upholster my couch, I will bring it to them!
Response from Kepler's Upholstery & Furniture
"Thank you [member name removed]! We always strive to make the process go as smoothly as possible and to leave you with a smile!"
Sharon F.
Jun 2014
Not all is completed yet but Marvin is awesome and everyone that works with him is great.
Only problem I see is that he is listed as being in Portland and he is actually in Tigard. Portland would have been a problem for us. I actually found his correct location on Google. Angie's List should correct his address location.
Only problem I see is that he is listed as being in Portland and he is actually in Tigard. Portland would have been a problem for us. I actually found his correct location on Google. Angie's List should correct his address location.
Response from Kepler's Upholstery & Furniture
"Thank you for having such confidence in our company! We look forward to completing your chaise upholstery, and to exceeding your expectations :)"
Dan H.
Jun 2014
My experience with Kepler's was very positive. They carefully assessed the condition of the chair that needed repair, advised me of what they could do and what complications might be encountered. Work was done on time and for the price quoted. Did a very nice job.
Response from Kepler's Upholstery & Furniture
"Thank you for the nice review. We are happy to have made you happy with the end result of the project!"
Licensing
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FAQ
Kepler's Upholstery & Furniture is currently rated 4.8 overall out of 5.
Kepler's Upholstery & Furniture accepts the following forms of payment: CreditCard
No, Kepler's Upholstery & Furniture does not offer free project estimates.
No, Kepler's Upholstery & Furniture does not offer eco-friendly accreditations.
No, Kepler's Upholstery & Furniture does not offer a senior discount.
No, Kepler's Upholstery & Furniture does not offer emergency services.
No, Kepler's Upholstery & Furniture does not offer warranties.