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Focus Heating & Cooling

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Locally owned in Stayton, OR and family operated since 2005, we have been making the Santiam Canyon & surrounding Salem area’s comfort our Focus. Our business is based upon our honesty and customer service. We want what is right for our customer first! Not what is right for our bottom line. We have been honored to be recognized as a top 100 Daikin dealer in North American and Silver in the Best of the Mid-Valley.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Servicing & maintaining all major brands. Installing & replacing air conditioners, and gas piping in existing and new projects, both residential & commercial. Serving the community since 2005., ductless heat pumps, furnaces, heat pumps

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%
Showing 1-15 of 15 reviews
Michael H.
Nov 2023
5.0
Yes, I recommend this pro
$217
Eye see 441 Tt
Response from Focus Heating & Cooling
"Thanks for the lovely 5 stars, [Member Name Removed]! - Janci Burns, co-owner"

Sarah R.
Sep 2023
5.0
Yes, I recommend this pro
The technician was friendly and professional. He was able fix the problem and took the time to explain the issue to me. The office was prompt in scheduling my service and was even able to come earlier when they got done with another customer sooner than anticipated. They provided me with updates throughout the day of the service so that I knew when to expect the technician.
Response from Focus Heating & Cooling
"We are glad to hear that we were about to care for your heating and cooling needs in a timely and through manner. - -Janci Burns, co-owner"

Kenneth K.
Mar 2019
5.0
Yes, I recommend this pro
$5,400
Completed work in one day. Friendly and professional staff. Exceptional overall price. They accidentally knocked my mailbox off it’s post and replaced it more securely than it’s original installation.
Response from Focus Heating & Cooling
"it is great to hear that your experience with Focus was a positive one. Also, thank you for your understanding with the mailbox. We stand by the fact that we will "make it right". -Janci Burns, co-owner"

Tammy S.
Aug 2017
5.0
Yes, I recommend this pro
$167
Excellent! Knowledgeable, professional, prompt, courteous, affordable. I highly recommend Focus with complete confidence.
Response from Focus Heating & Cooling
"Wow! What a testament to the services Focus provides. It was our pleasure to care for your heating & cooling needs. - Janci Burns, co-owner"

Adena K.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Derek L.
Sep 2014
5.0
Yes, I recommend this pro
$280
These guys were fantastic! Our furnace went out right during the coldest days of the year, all other companies were telling us that they couldn't come out for a week or more, but Jason squeezed us into his extremely busy schedule because he knew that our family was freezing in our own house. His guy came out that same day, identified the problem, and of course the board he would need he would need to order, so his guy showed me how to trick-start the furnace by by-passing the board, so our family could live in comfort again. The furnace went out another 3 or 4 times, but the trick worked, and we kept our home warm until they were able to come out and permanently fix the problem…only a few days later!
Thanks to them for recognizing how desperate we were and caring enough to help us out despite he being swamped with work. The price was beyond fair, they didn't even charge us for the preliminary visit after which we were able to stay warm, even though I asked him to. A lesser company would have killed us on the price, given our desperate situation, Focus came through for us in every way!
Great guys, great service, compassionate and professional all around.
I would highly recommend this company, and will use them in the future…
Derek Lehrman

Adena K.
Feb 2014
5.0
Yes, I recommend this pro
|So far so good....as time goes on and we have a year of seasons I will have a more qualified answer of the product.

Lara K.
Jan 2014
5.0
Yes, I recommend this pro
$150
We thought we needed to replace the furnace. A different company told us as much. Jason came out and puzzled on it for a bit and then fixed it for us at a fraction of the cost of replacement. He explained everything and, perhaps most importantly, didn't badmouth the other company's technicians. He said, "We all make mistakes and I am glad I was able to get your furnace working again." UPDATE: 12/2/2014 Almost a year from his cheaper repair and the furnace is still going! Thanks!

Vincent B.
Sep 2013
5.0
Yes, I recommend this pro
He is very professional and truthful in getting the work done correctly. He will be out again to do service work for me.

Nancy H.
Jul 2011
5.0
Yes, I recommend this pro
$145
Focus Heating and Construction Inc

He comes in and gets the job done.
Is very responsive to my questions and doesn't over charge me.
I have been using them since 2008.
They work out really well.
I got lucky to find them.

Clint K.
Nov 2010
5.0
Yes, I recommend this pro
$1,000
We were very happy with their service. I would highly recommend them.

EILEEN B.
Jul 2010
5.0
Yes, I recommend this pro
$7,200
We got four bids; Jason is the only person who actually went under the house. He was totally professional and there was no doubt which person we wanted. He came with his helper and did the work in one day. It was very comfortable having them in the house. I also liked the electrician he used. There was a problem with the thermostat module; he came back Monday and replaced it. I would unhesitatingly recommend him.

Ed M.
Apr 2010
4.0
Yes, I recommend this pro
$5,000
Very well. Unit performed as adversed. Major tax credits were accepted. One small credit failed to materize.

ANNA H.
Dec 2007
5.0
Yes, I recommend this pro
$135
Jason came on time, called ahead to confirm, brought everything he needed and did the work neatly. Explained how the new thermostat worked and left instructions. Gave me a quote on other work.

JOHN D.
Mar 2007
5.0
Yes, I recommend this pro
$15,000
Everything consistently turns out beautiful and the bill is exactly what was quoted. We don't even bother calling anyone else anymore.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Focus Heating & Cooling is currently rated 4.9 overall out of 5.

Focus Heating & Cooling accepts the following forms of payment: CreditCard

Yes, Focus Heating & Cooling offers free project estimates.

No, Focus Heating & Cooling does not offer eco-friendly accreditations.

No, Focus Heating & Cooling does not offer a senior discount.

Yes, Focus Heating & Cooling offers emergency services.

No, Focus Heating & Cooling does not offer warranties.