RIVER ROOFING INC
About us
Since 1971, River Roofing has been installing beautiful roofs of lasting quality on residential and commercial buildings. We have become one of the largest and most respected roofing companies in Lane County with over 40,000 roofs installed. Of course, our success is built on satisfying customers like you. We install all forms of roofing, new and re-roofing: Composition, Wood, Tile, Metal, Slate, Single Ply, and IB roof Systems. Whether it's new construction, re-roofing or the challenge of leak repairs, no job is too large or too small. Serving Western Oregon from our office in Springfield. CCB #79016.
Business highlights
Emergency services offered
54 years of experience
Services we offer
ROOF INSPECTIONS. INSTALL ALL FORMS OF ROOFING. NEW & RE-ROOFING. COMPOSITION. WOOD. TILE. METAL. SLATE. SINGLE PLY. IB ROOF SYSTEMS.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.875 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 11% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 75 reviews
Michael G.
Jul 2021
Remove old roofing and install new composition roofing on two shop/outbuilding roofs
Mark N.
Nov 2020
The entire project went perfectly. River Roofing's was the lowest of several bids we sought, and they honored it exactly, even though a few boards needed to be replaced. Our new roof looks spectacular, the quality of the installation was without flaw. The cleanup was immaculate as well. . In addition, River Roofing's selection was easily better then their competitors. Our roof was even installed a few weeks earlier than initially scheduled, which is what we wanted. Special thanks goes to our sales rep, Allan Ranch. Allan has been working in the roofing business for over forty years. He knows all about roofs and communicates his knowledge well. Allan was patient with my wife and me, and he answered all of our questions well. He was never pushy, and we always felt at ease in his presence. We score Allan an eleven out of a possible ten!
Aubree M.
Sep 2019
They were excellent to work with, and we highly recommend them!
Steve H.
Apr 2018
an exceptional experience, from beginning to end... straightforward, detailed in every respect... took the time to educate me on needs, options, processes... provided personal recommendations and their rational when requested... never once 'pushed' the project... post installation has gone well... actual worked completed in less than a week - - in February (2018), no less !! submitted: 040218
John T.
Oct 2017
The sign of a great company is how they respond to problems. This was one of those projects where a ton of little things went wrong which delayed the installation for a while which is why I gave a C on timing. However, when I contacted the owner he immediately got back to me, stepped in, and solved all the issues. I waited for a super rainy weekend to fill this out. The roof performed exceptionally well and we could not be happier. I also have experience with River Roofing at my workplace. Always they are professional, provide a fair bid and get the work done on time. I can't recommend them enough.
Response from RIVER ROOFING INC
"Thank you for the nice review. It was a challenging job but I believe you're set for a very long time!"
Barbara H.
Sep 2017
It took more time than they bid for but they honored their bid and did a great job. I asked them to return several times for some details I was not happy with and they did without complaint. They are one of the most expensive roofing companies in Eugene, but their work is excellent and they stand behind it.
Response from RIVER ROOFING INC
"Thanks for the review. There were a few pick up items to do but this owner was an absolute pleasure to work with. The roofing industry has it's challenges but good people make it so much easier."
Charlotte B.
May 2017
Tear off went very quickly. They sent over a large team and got it off in no time. They must've been spread thin when it came to getting the shingles on though. We had one roofer for our almost 3000 square-foot house and he worked sporadically over the next two weeks until it was done. Granted, this was during a very rainy time in spring, but it seems to me they could've sent a couple more guys over to help him out and get it done quicker. He seems to have done a very good job though along with the men who replaced rotted plywood and the skylights.
Response from RIVER ROOFING INC
"Thanks for taking a moment to provide a review. We were stretched pretty thin at that time but we're pretty particular and don't want to hire just anyone to get the work done. It may have taken a little longer but the work was done to our standards. Thanks for using our company!"
Mary M.
Oct 2016
Not a scrap of anything left behind, locked gate upon leaving and saw that braces were added under the eaves - my old grandma house appreciates that! Looks impressive! Many Thanks.
Response from RIVER ROOFING INC
"Thank you for taking a moment to review our company!"
Diane J.
Jun 2016
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Jerry A.
Jun 2016
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Gray G.
Feb 2016
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Pamela W.
Oct 2015
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Response from RIVER ROOFING INC
"Thanks for taking a moment to review our company. Regarding the rudeness toward your renter, the lead shingler on your job has a very "dry" sense of humor which is easily taken the wrong way at times. I did speak to him about this though so he is aware of it. Scheduling has also been very frustrating on our end. This year has seen massive dry rot issues which slows things immensely and makes rescheduling very difficult, so your patience was appreciated. Thank you for choosing us to replace your roof and for your candid review on Angie's List!"
Dana W.
Sep 2015
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Response from RIVER ROOFING INC
"Thanks for taking a moment to provide a review, much appreciated!"
Susan T.
Jun 2015
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Response from RIVER ROOFING INC
"This person has us confused with another company. We have absolutely no record of any work done for this address or owner."
Hugh T.
Jun 2015
They were quick and efficient. Very good company. A little expensive but you get what you pay for.
Howard D.
Apr 2015
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Response from RIVER ROOFING INC
"Your review here is appreciated."
Alan G.
Jan 2015
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Response from RIVER ROOFING INC
"Thanks for taking a moment to review our company. Scheduling gets pretty tough in the winter as we never know how much rain we'll get. Glad it all worked out and you have a new roof going into the new year."
Jaynese H.
Dec 2014
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Response from RIVER ROOFING INC
"Thanks for the review."
Steven S.
Sep 2014
The company was able to work our roofing project into their schedule ahead of the contracted date, so the project finished on the date that it was supposed to start, which we appreciated. Considering it was a roofing job, they were remarkably quiet. They Once they finished roofing, they thoroughly cleaned up any debris they created and actually left our yard in better shape than it was before the project started. We are extremely pleased with the quality of the work, the professionalism of the crew, and the attention to detail exhibited by the salesperson. We highly recommend River Roofing to anyone needing a roof.
Response from RIVER ROOFING INC
"Your review of us here and kind words are very much appreciated!"
Erwin H.
Jul 2014
unknown
Response from RIVER ROOFING INC
"Thanks for choosing us!"
Jeffrey H.
Jun 2014
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Response from RIVER ROOFING INC
"I enjoyed my interaction with this homeowner and the tenant as well. Timing was tough sometimes as the owner lives on the East coast but I must say the new tile roof looks stunning!"
Brenda P.
Jun 2014
River Roofing called me a day ahead of the estimated work date, and asked if they could start removing my roof that day. I was shown samples of roofing tiles. Since I couldn't decide which color tiles I wanted, I went to River Roofing's office, and examined a large display with all the available choices. While I was gone, the old roofing was removed. The next day, the roofers arrived on time to install the new roof and skylight. The roofers were very efficient.
Overall, I was extremely pleased with this company. The office staff, estimator and roofers were all very professional and friendly. The roof looks great. Clean-up was thorough.
Overall, I was extremely pleased with this company. The office staff, estimator and roofers were all very professional and friendly. The roof looks great. Clean-up was thorough.
Response from RIVER ROOFING INC
"Appreciate the glowing review."
Susan E.
May 2014
They did not replace the chimney pan. They created a hole near the chimney by pulling of the old shakes and did not repair it. The chimney step flashing was poorly installed and it was rusting out because they did not install new flashing. They used the old head flashing on the skylight. They did not nail the plywood layer down before applying shingles to it. They used the old boots around the bottom of the three vent pipes, because of this there is a small area around the bottom of each pipe wear water had been seeping in for the past 16 years. They used the old flashing all over the house. They did not flash around the bottom edge of the roof, this cause paint to peel and dry rot. Their installation created a leak in the ceiling of my garage and a second large leak also in the garage. They came out to examine and fix the larger leak. They did not fix the leak and had the gull to charge me for the service. Now I have a hole and two moldy areas in my garage ceiling. They did not install step-flashing in the valley where the garage roof joins the main roof to the house. This was the cause of the leak referred to above.
Response from RIVER ROOFING INC
"I met personally with this homeowner to take a look at the “issues” some other contractor pointed out. I will detail them here so there is clarity as to the veracity of the items mentioned. We installed this roof 16 years ago. 1) The leak at the bottom of the valley did exist. I told the owner that maybe it could have used a little more attention to detail when initially roofed. I offered, on a 16 year old roof, to not only re-shingle that area but also the valley on the other side as they are similar, at no charge. I also offered to fix the sheet rock in the garage as well, at no charge. The step flashing “not replaced” the owner refers to, sits two feet back under a low overhang and has not seen a drop of water since the house was built. This was NOT the cause of the leak. 2) The chimney flashing was replaced and step flashed properly. We used a soldered galvanized one-piece flashing as the builder decided to put the chimney right in the middle of the back valley. It has some surface rust but does not leak and will easily last as long as the roof. 3) The skylight is properly flashed and has a soldered galvanized back pan. The paint is peeling on this, it was not a reused one. 4) The head wall flashing was reused as it was painted and had no rust. The windows sit very low on this flashing. The decision was made to reuse it simply because we would have had to remove the window trim, siding, window seal and so forth. Head wall flashing is reused by many contractors if it is in good condition and will last through the next roof cycle. 5) There is a 3 foot section of plywood that has a small buckle and is easily repaired, not the whole roof. 6) The pipe flashings were installed new, not used, and the rubber boots are simply wearing out after 16 years. River Roofing does their best to install a roof that will go the distance and has never been interested in cutting corners. Have we ever made a mistake in 43 years of roofing? Of course, we are human, but reputable contractors do all they can to fix those mistakes in an effort to maintain satisfied customers. I’m very disheartened that the homeowner was initially thrilled that we would take care of these things but then writes this type of review only a week later. We wish this homeowner the best with their future roofing contractor. John Davey, V.P."
Donna M.
Apr 2014
Roger and crew were very professional. They arrived ahead of their projected time, and completed the work quickly. We were pleased with the simple solution to what we anticipated was a more extensive problem.
Jean L.
Jan 2014
They were here on time, did a fine job, no complaints.
Response from RIVER ROOFING INC
"Thanks for the review!"
Licensing
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FAQ
RIVER ROOFING INC is currently rated 4.8 overall out of 5.
RIVER ROOFING INC accepts the following forms of payment: CreditCard
No, RIVER ROOFING INC does not offer free project estimates.
No, RIVER ROOFING INC does not offer eco-friendly accreditations.
No, RIVER ROOFING INC does not offer a senior discount.
Yes, RIVER ROOFING INC offers emergency services.
No, RIVER ROOFING INC does not offer warranties.