McKenzie Roofing Inc

It was like a dream, it was great! They we're on time everyday. The roof and skylight was great. The workers were friendly and professional. They cleaned up the site everyday.

I loved dealing with Steve and the company as a whole. First, they were truly always responsive. I never felt like I had to hound them for a response. I never had to wait long to hear back when I had a question, problem, setback, whatever. My project wasn't easy due to problems lining up contractors for insulation and vents and such in timely fashion, but McKenzie Roofing always rolled with it. And the roof, well, it's gorgeous. I am so fortunate to have found McKenzie Roofing!

They arrived as planned and did the work as promised.

I was worried about the possibility of roofers damaging my landscaping, especially my favorite Japanese maple next to my house. McKenzie Roofing was extremely careful not to damage any of my plants or trees. They did an excellent job with clean-up after they finished. The crews were friendly and professional. I needed a little dry rot repair, which they did promptly (even though it was super hot weather), with a very reasonable extra charge - less than I expected. My new roof looks great, and I was very pleased with McKenzie Roofing.

Great local company that does a great job and is fast and efficient

The company had a three week backlog when I first called them and said they'd get back to me at that point to schedule. My request was apparently misplaced, but when I called after about five weeks they found it and scheduled the work almost immediately. The workers seemed very competent and efficient. It's too early to tell about the quality of their work, but I have no reason to doubt it. The price matched our insurance company's estimate almost exactly.

Waiting to see if it works next time it rains.

Crew came out the very next day after my call. They were professional and got right to work and were able to make necessary repair in short order. They knew their stuff and communicated to me several options for repair that I appreciated. Very easy to work with.

See above, it went well. Work was done promptly for a reasonable price.

It went great. They were quick and cleaned everything up afterwards.

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They sent a man to inspect the roof portion. He agreed that it fell under the warranty - and they sent a crew to repair that part of the roof and re-examine the rest of the roof.

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There were some problems with some shingles in a small area of a roof we had installed by McKenzie in 2012. McKenzie was prompt in coming out to evaluate why the shingles were buckling. They gave me an explanation of what was causing the problem and suggested how we could address it. Turns out the 100+ degree heat had affected the shingles that were over an unvented part of the roof (a carport that had been enclosed with no soffit or roof vents). I handled the installation of additional soffit vents (although McKenzie could have done that work too) and they fixed the underlayment, shingles and flashing that were affected. It took two trips for them to complete the work but their attention to detail was worth it. The $125 cost for these repairs to protect my $10,000 investment was well worth it. Looking forward to many more years life out of this roof.

The job was smooth , no problems, on time and cleaned as they completed the job.

It went without a hitch. Their price was competitive and they agreed to make some repairs to the facia boards so I would be ready for the painter. Everything was done, complete, and no extra cost except minimal repairs that were discovered once the roof was removed. Nice job, nice folks.

I highly recommend them. They were reasonable and extremely professional.

McKenzie staff were all professional, prompt and responsive to my phone calls. They did an excellent job of replacing my window and the skylight made it though last year's winter rains without a leak. I would definitely use them again!

I was happy with the outcome. I did find them on Angie's List. They called in a general contractor because they had a little bit of a rotten wood problem in the corner. Everything happened very quickly. I was happy with the end result. I was mostly happy with the price. It wasn't as clean as I hoped it would be. There were some nails all around my house. One of them got to my car tire. My only complaint was the roofing nails. It took at least a day longer than they anticipated. They were on top of it.

Having purchased an older 1950s style home we have had a number of issues and needed the assistance of a several contractors along the way. By far McKenzie Roofing was the most professional. There crew of long time experienced Oregon workers were easy to communicate with and willing to answer questions and share the challenges they were facing with the project. They were open to looking at different approaches to our needs and most importantly available after the project to clear up some minor issues. Before we went ahead with the project we contacted virtually every roofing company in our area and networked with neighbors, co-workers and members of our church to get feedback on the various roofers. McKenzie got consistently high grades. There are bigger roofing companies in the Eugene area but we feel the level of personal service and responsiveness of McKenzie Roofing sets them apart.

They do a great job. They have great customer service. They are a smaller company that does really good work. They are very personable.

From the first day I was very impressed with the company. The owner is the one who came out and did the estimate. Of the three companies I checked with he is the only one who walked the whole roof and checked it out. He found three skylights that needed to be replaced, even with that he still came in under the other people we had come out and the others didn't even mention the skylights. He didn't mind all of my questions. Very professional. They called and scheduled for the first nice day we had and in about two days they had the old roof off and the new one on. We knew there might be damage that they couldn't see until they got the old roof off and it was only a little over $300 for that. A lot less than we thought it would be. They did everything the insurance company wanted done to the roof and they were still the best price. I would definitely use them again.

We were not in a big hurry - the roof was not leaking - it was just time to replace it after nearly 22 years. We selected McKenzie because they offered the best price and they are a local business. The supervisor answered our questions and seemed like a good guy. He told us that this was a very straightforward job that could be done quickly between rain storms and keep his guys working during the lean winter months. Our timing was good for us because they were giving a good price, and good for them to keep their crew working. About a week after signing and faxing over the contract, the supervisor called to arrange to do the work the next day. It was very likely to be raining, so I asked if that was okay. He said that they would have it all done in one day, and they would remove and replace sections of the roof so even if it started raining there wouldn't be any damage. We weren't happy with that, so we told him no, we could wait. We were surprised that they would even try to do a roofing job in near-certain rain. About a week later they called again to arrange to do the job the next day, Monday. We checked the weather, and it was going to be pretty nice with rain starting again on Tuesday, so we agreed. Since I expected that they would start and complete the job in one day, I thought they would come early to ensure being done before dark. They showed up about 8:30 and tore off the old roof and stapled the felt down and cleaned everything up - then said they would be back the next day to finish. But it was going to be raining the next day! Not that there was anything we could do at that point, but we looked up some articles online and determined that light rain on felt for a day was no big deal, so that calmed us some. They came the next day again around 8:30 and finished the job. I expected some sort of feedback if the wood of the roof was in good or bad shape, and I should have asked, but I guess no news is good news. The supervisor came out the following day to inspect, answer questions and bring the bill. All in all, we think it came out good, but we won't know for certain for another decade or so! Some things we learned: * The products labeled 'AR' means Algae Resistant. Moss grows on algae, so the moss problem should be reduced somewhat * Talk to the crew and ask for information about the integrity of the roof structure * I stepped out every hour or two and snapped some photos. Besides getting pictures of the work in progress, I think that served also to keep the crew focused on work. They didn't want a picture of them doing anything wrong! * Some things did get knocked off the wall with all the pounding on the roof. If you have anything you don't want broken, take it down before the work starts. * We didn't get any of the Construction Lien paperwork that we heard was required. You should probably ask if it isn't offered.

My experience with them was fantastic. I got seven quotes from seven different companies and they were only one who addressed everything upfront and others did not. We had some other people working around the house at the same time and they were just so accommodating. Everybody was fantastic and a good job was done at a reasonable price. I had prices quoted for bare essentials and that were almost double that price. It was just an excellent job all-round. I cannot say enough good things about them. They had to shut down one day due to weather and they keep me updated on everything.

They did an excellent job. They were prompt; they gave me an approximate date to start and complete the job and they kept to the schedule. They kept me informed on the progress of the work. They cleaned up the yard well.