Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Brothers Carpet Cleaning Inc
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
Brothers Cleaning specializes in residential carpet, area rug and upholstery cleaning, as well as full-service commercial cleaning and janitorial services. We have served Eugene, Springfield and surrounding Lane County OR areas since 1973. All our carpet techs are nationally trained and certified with yearly accreditation. We are the only IICRC certified carpet cleaning company in the area, showcasing our dedication to a higher standard of care. Our awesome, 5 star reputation is built on professional and impeccable cleaning. When you hire Brothers Cleaning Services, you are recruiting a highly qualified and well-trained cleaning team.
Business highlights
Emergency services offered
52 years of experience
Services we offer
& upholstery cleaning. Pet stain removal. Odor control. Scotchguard protection. Area rug cleaning in our new rug plant., Carpet
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9142 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 142 reviews
Emily H.
Dec 2019
I have used several carpet cleaners over the years. Brothers is the best! Scott was prompt, very nice, very professional, informative and efficient. He was also great with my dog. They have very good equipment, including to protect floors, etc. And the cost was similar to what I have paid another company in the recent past. Will definitely use Brothers in future. (And I got an Angie’s discount.)
MARSHA M.
Nov 2019
It was wonderful, they did an excellent job, they were very professional and on time.
Debbie H.
Dec 2018
Fantastic work, several carpet cleaning services refused to do a 3rd story condo, because of its inconvenience! Scott S did a fabulous job! I felt safe and comfortable with him! He respected his job and company he works for! He also told me about area rug cleaning by Brothers! Wish I’d known sooner! Need to advertise that more! Brothers is the only carpet cleaning services I’ll use for my housekeeping clients!
Carol B.
Nov 2018
Excellent; I took the rugs to them, thus getting a 15% discount. They were cleaned in a timely manner and I picked them up. I’ve also had them clean carpets in other homes, and they always do a great job and are a pleasure to work with.
Response from Brothers Carpet Cleaning Inc
"We are glad you have tried our rug cleaning and found it excellent. Thank you for trusting us with your carpet and rugs. We really appreciate customners like you."
Sherry V.
Nov 2018
Great, very thorough and professional and he took his time. Looks fantastic (but hadn't been done for 2 years,too and had 2 dogs and a cat in here, for a time)
Response from Brothers Carpet Cleaning Inc
"Thank you for taking time to leave us a review. We are glad you had a great experiance and look forward to serving you in the future."
Sean S.
Sep 2018
Chris was on time, professional and focused. My carpets are 22 years old and we have dogs. This was the first time that they were professionally cleaned and they look great. I would use Bothers again and recommend them highly.
Response from Brothers Carpet Cleaning Inc
"Thank you for your review. We are so glad your experiace was posotive. We appreciate your business."
Nancy L.
May 2018
We have been using these people for years and we are very happy with their service. They do a better job than any other carpet cleaners that we tried.
Response from Brothers Carpet Cleaning Inc
"Thank you, [Member Name Removed]. We really appreciate loyal customers like you!"
Garrett H.
Dec 2017
Good good good good
Response from Brothers Carpet Cleaning Inc
"Thank you for leaving a review of pur services. We look forward to serving you in the future."
Linda H.
Nov 2017
Very well. Prompt service by friendly, professional technician.
Response from Brothers Carpet Cleaning Inc
"We are glad you had a great experiance and we apprexciate your business. Thank you!"
Lance S.
Sep 2017
Looked and smelled great after cleaning (we have two dogs).. Cleaner was neat, friendly and professional in appearance and did a fantastic job.
Response from Brothers Carpet Cleaning Inc
"Thank you for your review of our service. We appreciate you sharing your experience with others. We never get tired of hearing how great our carpet techniocians do for our customers!"
Neal F.
Sep 2017
Showed up when he said he would. After looking at what we wanted done and talking about perhaps doing a little more we came to a quick agreement for actually a little less than the estimate quoted on the phone when we scheduled the appointment. It also took less time than I expected it to and the carpets looked good afterwards. The only slightly negative comment is that it took about 12-24 hours for the thicker carpet to completely dry and this was in August. So probably something I would consider if scheduling a cleaning during the wet, cold winter months.
Response from Brothers Carpet Cleaning Inc
"We are glad you had an great experiance with our car[pet cleaniong and with the techncian we sent to clean your carpet. Thank yiou!"
Linda A.
Sep 2017
Great! The one stained area on carpet had been there for a few years and had not come out with a previous cleaning by another company. The cleaning by Brothers got the stain cleaned much better and it dried way lighter than I thought possible. All other areas of my carpets ended up very clean and refreshed. I was very pleased.
Response from Brothers Carpet Cleaning Inc
"We never get tired of hearing about positive experiances from our customers. We are glad yours was great. Thank you for sharing this."
Patricia V.
Aug 2017
GREAT! This is the second time we have used them. Very punctual and professional and they do a great job for a great price.
Response from Brothers Carpet Cleaning Inc
"Thank you for taking time to leave a review od our zservices. We do appreciate cust9mers like you!"
Tricia D.
Aug 2017
Great. Have an older pet and was able to get out all pet odors and stains
Response from Brothers Carpet Cleaning Inc
"That's great to hear. Those pet stains can be very difficult to remove so we are glad to hear it went so well. Thank you."
Anne H.
Jul 2017
They did a great job, It loooks brighetr now it feels cleaner and they are nice and professional and they know what they are doing.
Response from Brothers Carpet Cleaning Inc
"Thank you for the great review. We appreciate your business and hope to serve you again in the future."
Tom K.
Jul 2017
Professional, courteous, hard-working and on time. We were very happy with the job that Jeremy Rose did.
Response from Brothers Carpet Cleaning Inc
"Thank you. Jeremy is a true professional and we are glad you were happy with his service."
Wallace C.
Jul 2017
Our experience with Brothers Carpet Cleaning was outstanding. Our appointment for cleaning was made within a reasonable length of time and was accommodated to obligations on our own calendar. We were called the day before the work was to be done to confirm the time of the appointment. Jeremy Miller was the representative who arrived to accomplish the cleaning. He was on time and fully prepared to evaluate the job and begin work immediately. His demeanor was very friendly and professional. The cleaning was accomplished quickly and thoroughly. We were briefed as to time for drying and replacing of furnishings we had moved. Extra carpet protective tabs were provided for a few items we needed to replace as soon as possible. Jeremy was even careful to replace our hose, which he had used as a water source, in the special container we use for its storage. We will definitely use Brothers Carpet Cleaning for our own future carpet care needs and will heartily recommend them to our friends.
Response from Brothers Carpet Cleaning Inc
"We always appreciate hearing from customers like you about their experience with our professional carpet cleaning services. We are also glad you had an outstanding experience. Thank you for your review."
Nilendra D.
Jun 2017
Excellent work. Carpets look like new. Friendly and courteous service.
Response from Brothers Carpet Cleaning Inc
"Thank you. We appreciate your comments about our carpet cleaning."
Sylvia M.
Apr 2017
unknown
Response from Brothers Carpet Cleaning Inc
"Thank you!"
Stephanie D.
Mar 2017
It was great. I thought I just wanted a quick cleaning, but the tech (I can't find his name - maybe Jeremy?) said that he could get them almost as good as new. I paid almost double the original quote, but it was well worth it. (The price also included an 8x10 wool area rug, which he took with him and brought back clean about 2 weeks later.) I'll now be able to use the "carpet money" for something else!
Response from Brothers Carpet Cleaning Inc
"Thank you for leaving a review of your experience. We're glad you took advantage of our area rug cleaning service and look forward to helping you again in the future."
Peter B.
Mar 2017
unknown
Response from Brothers Carpet Cleaning Inc
"Thank you!"
Joseph A.
Feb 2017
Great job, very professional. They made a mistake on my invoice when they billed me. They charged me $2.00 too much, but I paid it without noticing the mistake. A while later, I received an envelope with $2.00 in it, and a note of apology. That's the kind of treatment that will cause me to use them again.
Response from Brothers Carpet Cleaning Inc
"Thank you for taking time to share your experience with your residential carpet cleaning service. We pride ourselves on being more than just good carpet cleaners--we believe in honesty and integrity. Thank you again for your review."
James G.
Jan 2017
They were responsible and nice. It was my first time using them.
Response from Brothers Carpet Cleaning Inc
"We are glad you had a good experience and hope to serve you again in the future."
Margaret B.
Dec 2016
Brother's was very professional and did an excellent job. I would recommend them to anyone. This is a good company. Their employee is really enthusiastic about working with them.
Hilliard G.
Dec 2016
Brothers was very careful about the cleaning and discussed the different techniques available. They were very conscientious about the entire process.
Response from Brothers Carpet Cleaning Inc
"We are glad you had a great experience with our new area rug cleaning service. Thank you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Brothers Carpet Cleaning Inc is currently rated 4.9 overall out of 5.
Brothers Carpet Cleaning Inc accepts the following forms of payment: CreditCard
Yes, Brothers Carpet Cleaning Inc offers free project estimates.
No, Brothers Carpet Cleaning Inc does not offer eco-friendly accreditations.
No, Brothers Carpet Cleaning Inc does not offer a senior discount.
Yes, Brothers Carpet Cleaning Inc offers emergency services.
No, Brothers Carpet Cleaning Inc does not offer warranties.