Fisher Roofing
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 17% | ||
| 4% | ||
| 4% | ||
| 4% |
Michael Hampton, did everything to work in my repair work. The first visit was to replace some damage wood, install flashing and reroof. Then moss treatment. The workmanship was excellent! He even sent me a picture of the damage wood (was hidden).
The second visit was when I wanted to sell my home. Michael did some minor work and then gave me a professional opinion letter Again Michael did an excellent job working me into his schedule.
In both cases I thought the price was very reasonable.
I decided to proceed with the work, anyway as the bid was somewhat competitive.
The bid proposed doing the "tuneup" for $1800, in addition to replacing up to "6-8 bundles" of shakes @$185 per bundle. I spoke to the estimator and confirmed that the most we would pay would be $3280, using those figures. He confirmed that as accurate.
The work was done and I received a bill totaling $3835. It took several more days of phone calls and unreturned calls from the estimator before I was told that the office just billed it out as reported by the job crew, with no regard for what the proposal ceiling represented. Perhaps they were hoping that I ignored the proposal and just paid as billed.
As for the explanation on this round of unreturned calls? "I've been busy". Rather then have his office tell me that he is busy and unable to return a call as promised, I guess I was just left out to dry. Absolutely no followup on promises made and no concern for timely returning a customer's call.
Anyway, a miserable experience all around. I will not be using this company again.
Licensing
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