Dr Roof

We contracted with Dr. Roof last March for a new deck, windows, roofing and changing a garage door to an exterior door. Their outdoor work was good and they kindly worked around our schedule. Our problem is with their interior finish work. We had a short wall/door moved, bedroom door changed to a pocket door, new flooring, part of a lower kitchen cabinet removed. They removed the header board over the door, the inspector said it needs one because it's a load bearing wall. They charged us almost $1200 for their mistake. After several emails, they finally backed down. Their finish work left much to be desired. From floor moulding that doesn't line up (will need to be wood filled), chipped countertop, didn't put in the pocket door handle (left a bare wood hole), dents in the wall from putting in the flooring, no grout on part of the bathroom tiling, cracked our brand new vanity and added obvious screws to the side which they didn't fill, obvious holes in the countertop moulding not filled, door moulding not completely attached to frame (many gaps, needs more nails), construction debris left around the yard, little to no clean up after sheetrock work at the end of the day. Some people might say none of these are a big deal but for what they charge there should be much more attention paid to those details. They invoiced us the final payment but we asked them to fix these things first. They fixed 3 of the above items but that was it. We again emailed ,but no response. All in all, we would not hire this company again. Their project manager that left a few weeks before our job was "finished" was awesome. Great communicator, good follow through, the best part of the company. Too bad he is no longer there. We have emailed the company for reimbursement of our now added costs to fix all of their mistakes/oversights. Any effort on their part to reach a consensus/compromise with us would have been greatly appreciated, but they have no interest in that. We definitely do not recommend this company.