Suburban Auto Group-Service

We have a trailer so we had some lifter things put on and they were very supportive and helpful.

unknown

unknown

I started taking my pickup there about a year ago and I take it to get my oil changed. If I have any problems with it, I just take it there. I feel comfortable that they are going to do a good job and they do. They get me taken care of. I had them take a look at the windows because they weren't going up and down once and they checked it out and replaced the switches in them. They told me it was going to be awhile so that I could go home and they would just call me. Well, I didn't have a way to get home so they took me home and picked me up when it was ready. They sent a driver out to pick me up so I thought that was pretty good. I don't know if car places usually do that but it was real convenient for me because I moved out here to Oregon from Kansas and I don't' have any relatives here at all, so I don't know a lot of people so there's nobody to call. That helped me a lot so I'm going to stick with them.

Positive buying experience. Would recommend.

Made an appointment, as they are a distance from my home and they were right ready for me when I got there and the used the oil that I requested and it was done promptly.

We worked with Mark and he was very easy going and did not pressure us at all.

Service dept seems to keep my best interests in mind telling me when repairs can wait a bit long vs needed quick attention. Shop rate are about a low as other places and quality of service has been very good.

We don't buy cars very often, and they must have seen us coming. Altho we got them to drop the price of the vehicle by $2000., we found out after we bought it that it was still WAY over priced. The salesman was very nice, but we were definitely no match for him. He was seasoned, and knew what he was doing, and we went to the slaughter house. The closer, however, was borderline rude, and I should have followed my instincts and just left.
I had never bought a car from Suburban Chevrolet in the nearly 40 years we have lived in Sandy, and I will NEVER buy another vehicle from them. The Costco auto buying program, while not perfect, is a lot easier to take than being taken by unscrupulous sales people. I don't consider taking advantage of unwitting buyers as being scrupulous. Lesson learned. Buyer Beware.
My car had been totaled, my husband wasn't feeling well, I was in pain, and we needed a car. We had not put the research into the car buying that we should have, so I guess I have no one to blame but myself. Again, Buyer Beware.

The service was good. For any service, we take our car there because they have the expertise to understand it. It is a local company in the same town, where we live. They seemed to be very easy to deal with. They gave me ride to work, and pick me up and dropped me back at no charge.

In the car business it doesn't get much better than a happy, repeat, customer!

They are very competitive in their prices and they do great work.

They do really good work. It is a little out of the way for me, but they do great work. I have been dealing with Steve in the service department for years. I take 4 vehicles there regularly. None of the other Chevy shops compare to them. Steve knows my car and me very well. They charge a fair price, and they don't push things on me. They charge a little more, but they take care of me. They give me auto rentals, and they order the parts for me. They give estimates with options and consult me before they do the work. They have had to replace my front end for me in the past, which included a transmission and differentials. I called them and they came to tow it for me.

I love that they give you two chocolates with the service. It's a really friendly place to go. When I bought my Tahoe, it was really low-pressure and really easy to buy my car. For some of the work they do, it is probably more expensive than private mechanics.

Good service and owned by former students parents. Very honest and do great work. They are pricer then other places but they do such good work and I would highly recommend them.