Willamette Auto Detail

Car looked like new and was done before they said.

My SUV is 16 years old and had never been detailed before. The exterior looked great...even took out some minor scratches. The interior looked great. Other than a couple stains I didn't expect them to get out, they carpets were very clean. All dirt and dust was removed and the interior looked great.

Fast service. Outcome beyond my expectations.

Excellent Good job

unknown

Never returned phone calls, had to go in to make an appt. Owner does good work, but workers don't. Took a long time to get it back, had to take it back a 2nd time to have parts re-buffed. Seems like they do a lot of car lots cars and are too busy to do private customers vehicles. I drive to Gresham now to have detailing done, for way cheaper and an amazing job!

The minivan looked nice and clean inside, but the day we picked it up it was raining so the outside was wet. About a week later after the rain stopped we realized it still had wax left on the top of the vehicle that did not get wiped off. Very disappointed to say the least!

We took our pick up truck for detail the following day. The cost for both vehicles was over $520...way more than we ever paid for our vehicles to be detailed but we thought you get what you pay for so looking at the reviews we figured it was worth it.

When we picked up the truck, there were many spots inside that were missed so still dirty and they did not even bother to open the pick up bed cover to clean the truck's bed.

We called the owner and he told us to come back to fix it and it will be done in two hours. This was very inconvenient since we live on the opposite side of Salem and I have a very active toddler that would not be easily entertained for two hours while they fix the mistake. I called again to speak with the owner and he was not there. I spoke with a guy with a thick Hispanic accent and I told him my problem and that I will not be able to make it and wait for the car and that I need to have the owner call me to either arrange a rain check for another day or offer a partial refund or offer some another solution....something that show he cares to keep our business. Still to this day, over a month, I have not heard back from anybody from this business. We are very disappointed with their services. For the money we spend we expected high quality and what we got was inferior quality and terrible customer service. We will not be going back there and we'll make sure we tell everyone we know not to.

I had some hard water spots on my car that I wanted removed. Willamette Auto Detail was very quick and responsive and gave me an instant quote. They told me honestly that they wouldn't be able to remove all of the spots,but probably 85% of them. I was able to drop my car off 2 days later for service. I decided to have the interior detailed as well, since it was there. The job took 8 hours, and my car looks fantastic! They were right- they couldn't remove all of the spots, but got rid of most of them, and the spots that are left are much lighter/less noticeable than before. My car is smooth and shiny and the interior looks fantastic! My husband was impressed and plans to take his car there next month. Entire crew was polite and professional. Highly recommend.

*** UPDATE*** I hate to do this, but I feel the need to come back and update my review. Approximately 2 weeks after my detail, ALL of my hard water spots came back. They are all still there, and you can't even tell anything was done to remove them. Yes, the interior still looks lovely and the rest of my car still has a great wax job on it. But for the removal of the water spots, it was a complete fail. I know now I should have gone to a paint job to have the spots removed. But I was assured by a worker and the owner of Willamette Auto Detail that their acid-bath spot removal would work, so I trusted them. (And it did- but for onlye 2 weeks.) I would still go back for a basic exterior/interior detail, because they were so nice, fast, and professional. But if you are looking specifically for hard water spot removal, go elsewhere...

Did an excellent job. I have had two other cars detailed here . They have always done a great job.

I spent about $500 on that work. I don’t feel pressured to buy stuff from them. The service people are nice and have all the past records on the computer and so they know what needs to be done and when. I have never felt pressured to have something done. They are expensive.

Would not respond to VM

This was the 3rd time I have used Willamette Auto Detail and I have never been more impressed. They do a fantastic, professional job on your vehicle at a great price! It's like they are cleaning their own cars, every single time. I will continue to use them and highly recommend them to anyone.

We got WAY more than we thought we would. Our car looked SO good that I didn't even want to sell it anymore. They started working on it as soon as I dropped it off and were finishing it when I got there to pick it up. It was well worth the money and our service was fantastic. I highly recommend this company.