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Valley Roofing & Exteriors
Acoustic Ceiling Tiles - Install, Recovery Service - Water Removal, Major Home Repairs (General Contractor),
About us
Welcome to Valley Roofing, 2014 - 2019 Super Service Award Winners! We take pride in providing punctual, honest, and professional services from the moment you call us to the moment we finish your project. Our services include: • Roof Replacement • Roof Construction • Roof Installation • Roof Maintenance • Free Roof Estimates • Composite Roofing • Shingle Roofing • Asphalt Roofing • Hardie Siding • Windows • Doors • Continuous Rain Gutters • Downspouts • Gutter Cleaning • Gutter Protection (leaf relief) • General Construction • Dryrot Repairs • Carpentry. Our tagline, Dedicated to Quality, is a theme for the crew each day. Our employees have extensive experience replacing and repair exteriors on homes similar to yours throughout the Willamette Valley, and our company has maintained a great track record in the community. Like most small companies, we rely heavily on word of mouth referrals to keep us moving forward. This means we will do everything in our power to make sure each customer is satisfied at the end of the day. Service Areas: Willamette Valley and 40 mile radius of Salem/Keizer Specialty: Roof replacement (reroofing) Whatever your project might be, we look forward to working with you! Call today for your free estimate or consultation! Licensed-Bonded-Insured CCB# 203780
Business highlights
Se habla espanol
Emergency services offered
13 years of experience
Services we offer
Re-roofing, Roofing, doors and painting!, gutters, roof repairs, roof replacement, siding, skylights, windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8111 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 4% | ||
| 1% | ||
| 2% |
Showing 1-25 of 111 reviews
Sandra H.
Apr 2024
I highly, highly, highly recommend Valley Roofing & Exteriors to you!! You could not ask for a better company. From start to finish, they were wonderful. They gave me an inspection, provided pictures, and confirmed that I needed a new roof as I had suspected. Having pictures to view though was extremely helpful, as well as an explanation of what was wrong. They then scheduled the work, immediately after a contract was signed and payment was given for half of the work, and completed my new roof in 4 days! It looks beautiful and the Valley Roofing crew work HARDDDDDDDDDDDDDDD!!! VERY, VERY HARD. You will not be disappointed. The price was reasonable, and they offer a lifetime guarantee on their work, and also explained to me the warranty provided by Malarkey who manufacture the shingles. I worked with their project manager, Joe Johnson. He is wonderful. Very friendly, professional, and extremely knowledgeable. I really, really recommend them to you. You will get terrific work done, get all of your questions answered, and get a great price for your roof. They also do IMPECCABLE CLEAN UP. You will not have any debris around your house once they are finished. Really terrific!
Daniel T.
Feb 2021
Good value, excellent service, straight forward with answers. From start to finish, this company showed great knowledge, and professionalism in all matters pertaining to roof installation, and repair. All concerns and matters were handled on a very personal note, with respect to the high quality of work performed by several crews, performing several different tasks, and the worksite was cleaned everyday. Valley Roofing and Exteriors went to great lengths to go above and beyond, and took great care to see that problem spots were addressed accordingly, so there would be no future problems. The crews showed up on time, were very respectable to us and our neighbors, and finished a four day job in a very timely manner. We highly recommend their services.
Response from Valley Roofing & Exteriors
"Thank you very much for your feedback about the crew and your experience. We appreciated the opportunity to do business with you!"
Terry B.
Aug 2020
I can't say enough about the wonderful job Valley Roofing did for us. Their communication and overall performance was top notch. I'm more than happy to share this experience with these commendable words for those of you looking for a new roof. We had them update our old solar tubes to bring them into the 21st Century. They look great! I would recommend this company to family, friends, and neighbors. Give them a call today and enjoy what your tomorrow will look like.
Response from Valley Roofing & Exteriors
"Thank you very much for your feedback about the crew and your experience. We appreciated the opportunity to do business with you!"
Pat S.
May 2020
Took one day. Had a leak about 5 months later. Needed recaulking. I had hoped that for over $3000., it would have been a more permanent fix. They did come as requestd to check on it and suggested I have caulk rechecked on a regular basis. I already have roof cleaned twice a year now, so I will have them also do caulking (All Seasons out of Springfield.)
Response from Valley Roofing & Exteriors
"Thank you for your feedback. The root of the situation here is a very poor roof design. Anytime water sits, travels sideways, has to flow around debris or is otherwise impeded, there will be problems. The cricket we built increases the flow of water out of the corner, but it still has to pass through a very small bottleneck on it's way out. Thank you for your understanding that maintenance is needed in this situation."
Carrie P.
Mar 2020
Couldn't be happier from start to finish! Joe always communicated with us in a timely manner, from the bid to the finished job, addressing our concerns with respect and honesty. Jon and Melody, in the office, were friendly and courteous. The bid was middle of the road with the others. We chose Valley Roofing based on the above and we liked the size of metal they use and the idea that they cut the pieces on site and their lifetime labor workmanship warranty. We appreciated the roofing team, as well! Very professional, respectful and courteous with our questions and we were impressed by how they kept everything so clean and tidy while working. Thank you for the headache free experience and a roof we love! We highly recommend your quality business. Kevin & Carrie
Response from Valley Roofing & Exteriors
"Thank you so much for your feedback and kind words!"
Tanya W.
Aug 2019
Valley Roofing communicated via e-mail and phone throughout the process. Pictures of the damage to the existing roof were also provided. If there is a problem with the new roof then Valley Roofing will take care of it at no additional charge.
Response from Valley Roofing & Exteriors
"Thank you for your feedback!"
Jerry J.
Aug 2019
They were prompt and they stayed on the job until it was completed. The people at Valley Roofing were very attentive to our needs, and their communication was excellent. Plus, they even came back to meet with us for a follow-up and walk-through after the job was finished! We would highly recommend Valley Roofing for your roofing needs.
Response from Valley Roofing & Exteriors
"Thank you!"
Daniel R.
Aug 2019
It could not have gone better. Valley was punctual, professional, and pleasant. They solved all the challenges that came up on the job, communicated well, and stayed right on schedule. Tony's team was fantastic, and the new roof looks great. I would hire them again in a minute.
Response from Valley Roofing & Exteriors
"It was a pleasure doing business with you!"
Richard I.
Aug 2019
The job took 4 days as it was misting rain the start of the first day. They made good progress and completed the job on time. I was pleased with the work and clean up afterward. The roof was 53 sq. Four skylights and venting was replaced.
Response from Valley Roofing & Exteriors
"Thank you for your business!"
Terry H.
Jul 2019
Excellent! They were professional and friendly.
Max S.
Jul 2019
A branch fell on our roof a while back, causing no visible damage but once the winter rains got going it turned out that there multiple small punctures. We literally got stiffed by another contractor (long story, and not one from Angie's List), but Valley Roofing got the job done at the quoted price, promptly and with professionalism. We'll be calling them again when it's time to replace the entire roof.
Response from Valley Roofing & Exteriors
"Thanks for your great feedback, we appreciate it!"
George H.
Mar 2019
Very positive experience. No surprises. Competitive pricing. Good, careful, helpful workers. Very good communications on follow-up questions about materials and installation methods after bid proposal received. Highly recommended roofing contractor.
Response from Valley Roofing & Exteriors
"Thanks for your feedback!"
Cathy V.
Mar 2019
Once the work was scheduled, it was completed within a day. Due to weather, there was a delay and I had to call to find out why I was not called to schedule.
Response from Valley Roofing & Exteriors
"Thank you!"
Susie D.
Mar 2019
Very well. Jon and his team was very responsive. They worked fast and did a great job.
Response from Valley Roofing & Exteriors
"Thank you!"
Tiffany H.
Jan 2019
Valley Roofing delivered as promised in the contract. The crew was responsive to my concerns while maintaining a respectful, “can-do” demeanor, with prompt and highly efficient productivity. I am completely satisfied and strongly recommend for other homeowners.
Response from Valley Roofing & Exteriors
"Thanks for your feedback!"
Greg F.
Oct 2018
We needed to replace our 20 year old roof due to a couple of leaks. Our roof is large, complex, and steeply-pitched. Valley Roofing was outstanding in every way. Competitive bid, high quality work, excellent cleanup. Everyone was courteous and responsive. We couldn't be happier. Would highly recommend without hesitation.
Tom U.
Apr 2018
I couldn't be more pleased with their work . All men on the job were very professional and concerned that everything was to our likeing . We have a lot of landscaping and they made sure everything was protected. Every night things was picked up and left as they had found them. I know something about construction and I can say that their workmanship is as good as I have ever seen. After everything was finished, John the owner, came out and cecked the roof and landscaping to make sure everythig was complete.
Response from Valley Roofing & Exteriors
"Thank you for taking the time to give us this feedback!"
David C.
Feb 2018
Everything that I was told would be done, was completed exactly as promised, including ahead of the time I figured it would take. I met the entire crew, all of which had just finished their long shift for the day, and yet, each introduced themselves, were not only professional but happy to be there. They enjoy their work and obviously proud of what they do. The entire property was cleaned thoroughly before leaving the job. I would most certainly recommend for anyone who need roof or gutter replacement! The final price was exactly what was quoted, and over $2,000 less than what was quoted for the same roof product by another roofing company.
Rhonda B.
Feb 2018
I highly recommend Valley Roofing. Their customer service is top notch and the installers were courteous and professional.
Kaylyn B.
Feb 2018
John and his team were outstanding. John came out to the property multiple times answered a tremendous amount of questions and was a fantastic support through the entire thing. I was extremely impressed with how professional him and his team were and how well I was taken care of. John and Valley Roofing are invaluable and indispensable when it comes to anything that has to do with the roof! They went above and beyond. Cleaned the property up well after everything was done. John is even going to come out and do a few extra things of painting which is a huge help! So appreciate them and their quality work. Would recommend them time and time again.
Devin C.
Feb 2018
Valley Roofing did a great job from beginning to finish. Professional from bid to cleanup in every way. Appreciate that a local family owned business can make what they did happen in such a short amount of time.
Response from Valley Roofing & Exteriors
"Thank you very much! We enjoyed working with you."
Jeanne S.
Dec 2017
Since having our roof replaced, we've hired a construction company to repair an upper deck and an ex-roofer to clean gutters. Both showed us where portions of the roof were not flashed correctly and that a gutter was not reattached correctly.
Response from Valley Roofing & Exteriors
"I wonder why you didn't call to ask for help with these things. We would have responded right away to check them out. I find it to be slightly unfair that we weren't given the opportunity to help. In your rating selection, you list responsiveness as [Member Information Removed]/A, but we weren't even given the chance to respond, until this moment. Quality and overall, C, but we weren't even given an opportunity to look at what you say needed correction. That is just too bad and I'm disappointed."
ANGELIA B.
Oct 2017
They didn't honor the angies list, coupon for $150 off services over $1000, we were charged $1290 no coupon allowed even though she said yes then after service refused to honor it
Response from Valley Roofing & Exteriors
"The correct color was sent. The estimate said "white." We showed up with white. It wasn't till we had already started hanging white gutters that someone came out and asked for brown. So, we removed the white sections already hung and started over. After the job was done, a discount was requested. We only offer discounts on contracts over $5,000. The coupon was incorrect at the time and showed $1000 as the discount gate, but even so this is for "contract" work, not for gutters. $150 discount on a $1,290.00 job is more than 10%, and the margin or us on gutters is less than 10%. That doesn't pencil, but we did knock off the $150. It's not that we don't like giving discounts, it's that we have to make money to stay in business so that we can continue to employ all the men who's livelihood depend on us getting our customers to pay."
Kate G.
Sep 2017
They did all the work they bid on and a little extra. Their bid was spot on. Valley Roofing is one of the best companies we've ever dealt with. They arrived in a timely manner and worked hard all day. Everything they did was explained to us in detail and minor hidden issues were handled very well. We could not be happier with our new roof and all thanks to the communication from the office and the hard work their crew did.
Joi H.
Sep 2017
The process went very well. The crew was here promptly at the same time each morning and kept us informed of their progress. They were so very careful when removing the tile and nothing was damaged in the process. We were in regular contact with the office, so we knew exactly what was to happen and when. The entire company is very professional and certainly does a top notch job. We wouldn't hesitate to hire them again or refer them to someone. Great company!
Response from Valley Roofing & Exteriors
"Thanks for your feedback! It was a pleasure working with you."
Licensing
State Contractor License Requirements
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FAQ
Valley Roofing & Exteriors is currently rated 4.8 overall out of 5.
Valley Roofing & Exteriors accepts the following forms of payment: CreditCard
Yes, Valley Roofing & Exteriors offers free project estimates.
No, Valley Roofing & Exteriors does not offer eco-friendly accreditations.
No, Valley Roofing & Exteriors does not offer a senior discount.
Yes, Valley Roofing & Exteriors offers emergency services.
No, Valley Roofing & Exteriors does not offer warranties.