Valley Flooring Center
About us
Valley Flooring Center has been servicing Salem and the Willamette Valley since 1988. In our showroom we feature the exclusive Shaw Floor Studio and the Kathy Ireland Home Collection. We also carry a complete line of other quality carpets, vinyl's, tile and laminate flooring. We are a full service company providing sales, measuring, installations and after sales service.
Services we offer
Carpet & Rug Cleaners, Floor Materials
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When the date for the carpet installation arrived, the sub-contractor did not show up at 10 AM, as scheduled. Numerous phone calls by Valley Flooring got him to our house at 3PM, which was too late to complete the entire job that day. The sub-contractor apparently had personal problems with his computer phone being hacked, but he returned the following day to complete the work. He brought unstained trim for the cabinets with him that fit, but we ended up having to stain them to match. While it was an exasperating experience, the quality of work was excellent and the flooring and carpet are high quality; as we expected. No extra charges were invoiced for the extra work with the partial sub-floor removal.
The kitchen counter top replacement went pretty smoothly. The sub-contractor showed up on time and completed the job in the two days scheduled, although re-installation of our sink and gas stove took a third morning, which was not originally planned. The quality of the work was excellent and the material is high quality. We are pleased with the outcome.
Valley Flooring is a smaller business and their pricing is aggressive. They try hard to please and are easy to get along with. The circumstances surrounding their flooring sub-contractor left a bad impression, but it's hard to criticize the end result. We would give them another chance if we decide to do more carpeting.
We have used Valley Flooring several times for sheet vinyl in other rooms in our house and have been pretty happy. One of the times we had vinyl installed in our rather large utility room. That time they sent two installers to handle the job. This job was a little larger than that installation and they sent only one installer. Needless to say, he was unable to carry the sheet vinyl by himself. He also needed help with putting the kitchen island back in place. The installer did a good job but the price I was quoted stated and quot;installationand quot; which should include lifting of the product and lifting of the kitchen island. The installation should have only taken one day. This was definitely a two installer job.
The carpet restretchers also did a good job.
Licensing
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