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SERVPRO

General Remodeling

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.5
responsiveness
3.5
punctuality
4.5
Showing 1-2 of 2 reviews

Richard V.
01/2016
5.0
remodeling
  + -1 more
unknown
Description of Work: There was a water leak in the daylight basement or a rental property. They came out immediately to address the water damage - the carpet was removed and the drywall was cut off where water wicked up. The basement was dried out with fans. Insurance did not cover this so I paid them myself. They were supposed to give an estimate to do additional work but so far no one has done this, even though I called them repeatedly. It appears to me that they only respond to requests done through the insurance company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$971

Tanya F.
09/2012
5.0
remodeling
  + -1 more
We were pleased how quickly they responded to the initial contamination caused by the backed up sewer. Their crew was here within a day and rapidly removed the contaminated surfaces and materials; then closed off the area with plastic and did a thorough decontamination. Throughout the communications were exceptional. The reconstruction phase was completed somewhat slowly; however, this was not a great concern for us because it was in a part of the house that we did not use very much. The quality was excellent and their professionals cared about providing a great result. Overall, we enjoyed working with the various professionals involved in this month-long project. The responsiveness was outstanding. The manager of the project always responded to any questions quickly and courteously.
Description of Work: It provided mitigation and restoration services when water backed up into the basement bathroom due to a clogged sewer. It quickly removed the contaminated flooring and walls, disinfected the space, then restored the space to better than original conditions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,000

    Contact information

    2060 VISTA AVE SE, Salem, OR 97302


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling

    FAQ

    SERVPRO is currently rated 5 overall out of 5.
    No, SERVPRO does not offer free project estimates.
    No, SERVPRO does not offer eco-friendly accreditations.
    No, SERVPRO does not offer a senior discount.
    No, SERVPRO does not offer emergency services.
    No, SERVPRO does not offer warranties.

    Contact information

    2060 VISTA AVE SE, Salem, OR 97302