Rich's Sewing And Vacuum Center

I took my Bernina in for repair or replacement of the faulty foot pedal after taking one of their sewing classes. Chris conferenced with John, the owner, about my machine. Together they came up with the story that to repair my foot pedal would cost $200.00 plus because it needed a new circuit board and it was too old of a model to be replaced. They indicated that for about the same price I could own a new Baby Lock machine (base model). I was convinced and purchased on the spot and left my old machine there. Later my husband sent me back to get my old machine to see if he could fix it. The next day I went to get it and Chris went into the back room and said he would try to find it because it was marked for trash. In fact, he found it and wrote "trash" on the top of it with a permanent marker. I watched him do it though the window. Then he told me he thought it was a trade in, although the invoice for my purchase did not indicate so. After taking another sewing class, I determined that this base model did not do some of the features that I missed so I upgraded to the next model for $100.00 more. I recently purchased a brand new foot pedal from Boersma's in McMinnville which worked fine on my old Bernina for $85.00. I gave the machine to my daughter-in-law. Bottom Line: I could have had purchased a new foot pedal for $85.00 for my old machine and would have been happy with it. Instead, Rich's coinvinced me it could not be repaired for under $200.00 and thereby sold me a new machine for $300.00.