LINN-BENTON GARAGE DOOR

They are locally owned, and their service technician was really good. In fact, one of the things he did that I was really impressed with was that he did a couple of things service-wise that were not part of what we paid for. He offered to service a couple of things and gave everything a look over to make sure we were good to go. He seemed to go a little bit above and beyond. I got a couple of other bids, and I think they were pretty much on par price-wise. I would use them again in the future if necessary.

It was great. Absolutely on time and on budget, actually it was a little bit less than what I thought it would be. I hope I don't have to use them in the future, but I would.

Their telephone response was very good. I talked to Butch and Steve, and also to a lady whose name I didn't get. All were friendly and professional, and were able to get enough information over the phone to bid the job. While I wasn't too happy with the price, it was consistent with competitors' bids, so it's an industry thing, not a SGDS thing. Rodney, the installer, arrived precisely on time. He explained several decisions I would have to make (keep old gasket to save painting or have him install the new one, etc.). He was very friendly, worked very fast and carefully, and cleaned up everything so the garage looked the same as when he arrived. Billing was over the phone the next day, and was taken care of quickly and in a friendly manner. I would not hesitate to recommend SGDS to others!

The company representative gave me the first of three free estimates from different companies. All three companies had similar pricing for similar products by different manufacturers. I went with this company because they seemed to be the most professional. Although I'm still not certain that the brand of door chosen was the best for the money, I was pleased with the contractors from start to finish. So far the door looks and works great.