LARRY'S APPLIANCE CASTLE

Very well. He helped me repack frozen food into coolers and checked for thermostat at his shop. He repaired it the same day and I was able to save thawing food. The dishwasher problem occurred several days later and he came out and pulled a computer code. It was determined that to replace the circuit panel would cost more than the dishwasher was worth so no repair.

Larry called me with an estimate of when he would be there & he was prompt. He identified the problem immediately & replaced the worn-out part. He then cleaned up the accumulation of dirt in the dishwasher & gave recommendations for extending the life of the appliance. He also replaced the hoses on the washing machine. Both the dishwasher & washing machine have worked perfectly since then.

This is the 2nd time Larry has helped with my appliances. Some years ago there were problems with the drier & he found the problem immediately & then cleaned the inside of the drier. The problem has never recurred.

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Went  to Larry's store and very impressed by the quality and amount of completely reconditioned washers and dryers he had available.  Larry showed me how he disassembles, cleans, services and reassembles washers and dryers, stoves and refrigerators.  Larry had several  very high quality sets and we chose a set of Maytag appliances for $750.00.  
Larry delivered them the following day, gave us cash for our old set, set up the new set, leveled them, explained how they work.  We are very, very happy with our new, reliable higher end appliances for a very reasonable amount of money.

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Dryer would not start.  He did analysis, had part for new door switch, put in part, cleaned up, replaced dryer vent hose, put dryer back in place.  All was done with speed and good attitude. 

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Larry was able to respond the next morning to my call for service. He replaced the heating element and thoroughly vacuumed the whole area under and behind the drum removing excess lint. The floor around the dryer was left as clean as when he came in. He advised he has been doing appliance work for 30 plus years and it shows. Will definitely call him again when I need these types of repairs.

Larry was able to do the job quickly and efficiently. He had a seal in stock and came out that day. He was here about 30 minutes and the job was done. He was very nice and friendly. The price was certainly reasonable. Would definitely be willing to do business with him again

My chest freezer went out, he did an excellent job on the repair.

My front load dryer started to make a horrible squeaking noise while tumbling so I called Larry for a repair estimate. Larry took the time to ask me a few questions, and diagnosed the problem over the phone. Larry gave me three options for repair: 1) do it myself as he had the part in stock, 2) bring the dryer to him and save the service call fee, or 3) he could come to my home and make the repair on-site. While weighing my options I decided to drive down to his shop and discuss the problem in person. Larry took the time to show me a dryer similar to mine, and asked me a few more questions to pinpoint the issue. He then explained to me how easy it was to get to the area where the part was located, convincing me to try it myself. I tore my dryer apart in about an hour, and returned with the part that I thought was causing the problem. Larry inspected the part and determined it probably just needed to be re-lubricated, which he did for me. He sent me on my way without charging me a dime for his time or advice. I re-assembled the dryer and it now works perfectly with no squeak!! Larry is a prime example of how customer service should be. He could of very easily sold me a replacement part that I didn't need, or talked me into an expensive service call. Instead he took the time to explain things to me, and gave me the confidence to do the repair myself. Other companies should take note!! Larry has earned my business as a return customer!

I called Larry on Tuesday and he was very accommodating to my schedule. He arrived right on time on Friday morning and was neat, clean and extremely polite and professional! Larry promptly discovered that the reason our dishwasher had been making such a terrible noise was that it needs a new and quot;cylinderand quot; (?). There was a piece of broken mug handle in there that had been causing damage, and as a resulte is now beyond repair. So although Larry delivered grim news, I am completely satisfied with his service and will definitely contact him again in the future if needed! Thanks!

I was wonderful from start to finish.

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The heating element on my dryer burned out. I took the element to Larry and he tested and confirmed that it needed replacement. He had the replacement part in stock and provided it to me at a reasonable price. He disattached the old element and reattached the new one for free in his shop.

Overall I would rate it as going extremely well.

As stated before, he showed up in a very timely manner, and was very professional. It went so smoothly that there is not much to tell.

Larry found the problem to be a computer part that is no longer available for him to order. Will have to buy a new appliance.

I wasn't present when Larry did the work but he was quick to respond to my phone call, came when he said he would, and told me I should never again have to replace the new relay he put in my fridge. The cost was more than I anticipated but it may be industry standard

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