Kaufman Homes Inc/Kaufman's Home Maintenance
About us
Kaufman Homes is your one-stop shop for everything from changing a hard to reach light bulb to designing and building a large custom home. We pride ourselves in uncompromised quality, realistic budgets, business integrity, and building lasting customer relationships, no matter the size of job or type of work. Kaufman Homes is located in Salem, Oregon but does work in many outlying communities as far reaching as the coast, Bend, and Vancouver, Washington. We are a general contracting firm but also employ craftsmen and carpenters to make small jobs as seamless as possible. Our employees are skilled and professional in all they do. We often surprise customers when we do not bring in a trade contractor for drywall, paint, or tile on a small job; rather we take care of it in-house. Our experience in home repair work has allowed us to learn what does and doesn't work in new construction. Whatever your need is, we would love to be there and help you achieve your goal!
Business highlights
Services we offer
Design, additions, bath remodels, building envolope improvements, concrete and sealing, custom home building, decks, dry rot, flashing, kitchen, maintenance, painting, patios, pest damage, repair, roof, sealing & gutter cleaning., sheetrock, siding, tile, water damage, weatherization, window replacements
Amenities
Emergency Services
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 6% |
"Mrs. [Member Name Removed] contacted us to investigate an issue she was having with excessive energy bills. After communicating the cost of arranging an inspection, she agreed to the cost and asked us to proceed. Our initial inspection of her home found her heat pump condenser unit (the outdoor portion) completely encased in ice. Our HVAC partner (a reputable local company) was contacted and we arranged for them to perform the detailed diagnostic service on the heat pump (to determine the cause for the outdoor unit being iced over). They gave a full diagnosis of several failed parts with recommendations. As a general contractor and provider of home maintenance services, we are often called upon to investigate and diagnose complex issues. Many of the required services can be performed by our highly qualified staff, but some, by Oregon State law and Building Codes, must be performed by professionals licensed in that specific trade. For these services, we have a group of contractors we work with that are not only experts in their fields, but also share the values of quality and integrity that Kaufman Homes has become known for. Kaufman homes completed all the work that Mrs. [Member Name Removed] approved at the costs quoted. We desire that all of our customers are happy with the services we perform and feel that our integrity in this area is of utmost importance. When she expressed to us that she didn't feel there was value in what we had done, we provided her with a list of time we had invested in her project and offered that she pay what she felt was fair (to which she agreed). We were saddened that, in spite of this gesture, Mrs. [Member Name Removed] still feels that she was unfairly treated."
We had water pipes break at our house in the cold snap of early December 2013. The home is a custom home originally and has had several unique and special additions. We wanted a contractor who would put the home back to its previous state. Complicating this was the usual and expected questions from our insurer and the ever present drive to contain the cost. In addition, it seemed like everyone in Salem had similar issues due to the freeze.
Through it all, we were kept informed and involved in the reconstruction. There were some additional items that were not covered by the insurance that we were able to get done and managed by Kaufman. They were able to keep a clear accounting of what was part of the original damage and what we owed such that we knew where we stood economically. Ryan was especially resourceful and engaged in solving problems that I believe many contractors would have just covered up. It gave us a lot of confidence in him and the company that promotes this kind of customer service.
In the end, the work was everything that we wanted.
Licensing
State Contractor License Requirements
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