
CULBERTSON'S CLEANING SERVICE
About us
Culbertson's Cleaning Service offers 24 hour emergency response to water/fire damage. Culbertson's services the Salem and surrounding areas. Many of our employees have been with us for 10 plus years and we pride ourselves on that fact.
Business highlights
Services we offer
CREATE CUSTOM RUGS, FIRE DAMAGE REPAIR, FURNACE & DUCT CLEANING, ORIENTAL RUG CLEANING, UPHOLSTERY CLEANING, WALL TO WALL CARPET CLEANING, WATER DAMAGE RESTORATION
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
87% | ||
4% | ||
4% | ||
4% | ||
0% |
Appreciating the attitude and result after the damage, I sent two more to be cleaned. An expensive runner rug was mishandled and the result was the warping of the weave producing waves in the fabric. The rug does not lay flat. They took it back, had it for a month, and no noticeable improvement resulted. They didn't even offer to reduce the cost of the cleaning, $90. I took it to Atiyehs to see about correction. They honestly said nothing could be done to improve it.
Though Culbertsons were most polite throughout the encounter, I wouldn't wish this 3 month ordeal on anyone. Beware of what is sent to them for cleaning. My other 2 rugs will be sent to Portland.
I had done much business with them 10 years ago. Moved out of the area and returned after 7 years. What happened to the quality control?
VERY diligent about getting work exactly right.
Very good to work with.
Also named Culbertson's Construction.
I Believe that they are affiliated with Daeco.
I took the rug to Culbertson's. They do a lot of this type work, so they have one cleaning per week, after which the rugs are dried. The process takes several days. They clean on Wednesdays, so rugs have to be in their store by Tuesday close of business. The standard wait for the rug's return is the Wednesday following the cleaning day (one week).
Ours took a little longer because they had more work than normal, but we still got the rug back in about 10 days. They must have done a second cleaning a day or two after Wednesday.
Culbertson's will do a pick-up (I don't know what their service area is), but if you take the rug to them, they give a significant discount. I think I saved $25 simply by driving the rug to their shop.
Our rug was returned in immaculate condition. No damage and the colors are bright once more.
My only complaint is that they were about half an hour late and I had to go back to work rather than speak with the tech. My son was home and handled it but I had wanted to meet with him prior to him starting.
I would definitely use Culberton's Cleaning Service again and would recommend them.
Licensing
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