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Better Built Barns, Inc
Shelter or Outbuilding Building Service, Shed, Barn or Playhouse Building Service, Greenhouse or Conservatorium Service,
About us
Better Built Barns, Inc. is the premiere provider of installed storage sheds in Oregon, Washington and Colorado. Since 1994, Better Built Barns, Inc. has dedicated itself to giving our customers a positive experience. We achieve this through the service and by the sincerity of our employees as well as through; the unparalleled quality, strength, and visual appeal of our buildings, all at an unsurpassed value. Our customers are highly satisfied, and as a result, recommend of our company to their friends and family.
Business highlights
31 years of experience
Services we offer
16" on center Full dimension to code window & door headers Double top plates 50-year Smartside Panel Siding 50-year Smartside Trim Material Siding & trim are primed & ready for paint 15 lb. roofing felt, Better Built Barns prides itself on superior craftmanship, and unparalled value. Hand-crafted on your lot Concrete foundation blocks Pressure-treated 4"x4" skids under floor 2"x4" floor joists, every 12" on center Plywood flooring 2"x4" kiln-dried wall studs, quality materials
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.115 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 0% | ||
| 7% | ||
| 7% | ||
| 13% |
Showing 1-15 of 15 reviews
Joshua B.
Oct 2023
From the 1st call to the completed project, the team from Better Built Barnes, Salem, OR was a great choice! The arrived on time, knocked out the build, and were friendly and efficient. They took the time to go over the process and what painting/calk sealing steps I needed to accomplish once the shed was built. Family and friends assisted with sealing and painting and the results are amazing. I wouldn't hesitate to recommend Better Built Barns out of Salem, OR (they also service Colorado where my shed was built). (Slant roof, 10' x 14' - 7' high in back, and 10.5' high front with double doors, single window, and two soffit vents)
Response from Better Built Barns, Inc
"We are so glad you had a good experience and are thankful that you chose us for your project! Thank you for your review!!!"
Ann L.
Jun 2022
It took three months from the time I ordered the shed until it was delivered. In September 2021 they installed the shed but sent the wrong door frame kit a 6 foot frame for a 5 foot door. They said they would be back with a 6 foot door rather than rebuild the door frame. A month later October 2021 they installed the 6 foot door. By mid November the doors were bulging and difficult to open and close. Four months later March 2022 they brought replacement doors. After installing the new doors the right hand door was bowed and didn’t close tight. The installer went to Lowes and bought some weatherstripping to see if that wouldn’t close the gap. When that didn’t work I was told they would bring a new right hand door. They are now saying that a door with a 3/8 inch gap at the bottom and 5/8 inch gap at the top is within tolerance. All I want is a shed that is sealed from the elements. This one is not that product and getting right doors has been a fight still not won.
Response from Better Built Barns, Inc
"We are very sorry for your experience! During the pandemic we tripled in business and could not keep up with the demand for our product. We had triple the orders, triple the lead time for supplies and we had to do it all with very little change in staffing as we could not train fast enough. With nearly 30 years in business, this is not the experience we strive to provide and for that we are sorry and hope you understand."
Lina S.
May 2021
Very disappointing. The customer service is bad. The workers are great but the front desk person was not. The project was to be a one day job but due to not showing up until late afternoon and having some wrong materials had to return, but not for over a week. Upon return they still did not finish due to forgetting to bring a window, so now the soffit is not completed and two windows remain to be installed. There was order confusion (my fault) on the awning and deck that had nothing to do with finishing the main shed. Now, two weeks later they are requiring an additional $600 to complete. Initially I was told it was a $300 charge to return and now they’re requiring $600, which was paid, but they aren’t returning until who knows? Totally unbelievable! I warn others to look elsewhere. The upper management doesn’t appear to be any better.
Response from Better Built Barns, Inc
"We are very sorry to hear that and for your experience! We are just as disappointed as you are that we let you down from a management standpoint as well as with your build. These reviews are key to us as we use them to learn, grow and make changes. I assure you that your review has been taken into account. Due to a shortage of staff, our return times were extended out further than we strive for. We understand your frustration as this is not the kind of experience we want for any of our customers. Again we are very sorry for your experience and the lack of time it has been since your review. Sincerly, Brittany"
Thomas H.
Oct 2018
Not sure what happened to this company as I've used them in the past with reasonable results, but try or not, they succeeded in convincing me that they neither value their customers nor their product. With my second nearly $4k shed, the doors were installed in a "V" shape and there was a large gap allowing water and insects in. Lost a day of work for the day they were going to fix it and no-showed without bothering to let me know. Call after call, promise after promise and I gave up. I guess I really bought the wholesome local family business thing and didn't even consider another company. They have lost my respect and business.
Response from Better Built Barns, Inc
"I know this response comes a little late, however I want to assure you that we value your review and want to express to you that we understand your frustration. We use these reviews as learning tools for our staff and management and can see that there were things that were mislooked and for that we apologize. We do have a commitment to our work and satisfaction for our customers and want to reassure you that we have grown and want to express that what took place is not something that happens frequently, but was an unfortunate circumstance and we are apologetic that you had to have this experience. We value where you are coming from and hope that you can consider our sincerity Sincerly, Brittany"
Marie S.
Aug 2017
Lot of things not well done. nails that were not attached to anything. Damaged siding panels. Damaged 2 by 4's. Window that wasn't centered properly. Grass that was nailed in with some boards--not sure how they managed that one. The door doesn't shut quite tight. They really talk about quality and I think it was just talk. They did respond to my request for changing the door style immediately and the orientation of the building. They were a nice couple of guys that did their job cheerfully. They managed to get me in without too long of a wait time.
Response from Better Built Barns, Inc
"Thank you for taking the time to write this review and keep us informed. I know this response comes late, and for that oversight we apologize. We value all of our customers' feedback and use it to improve our quality and service to our future customers. We realize that some time has passed, but did want to sincerely apologize for the experience you had with us. We do take our craftsmanship seriously and see that we faltered in a few of those aspects here. Sincerely, Brittany"
Craig G.
Jun 2015
unknown
Response from Better Built Barns, Inc
"Thank you [Member Name Removed], your business is appreciated as well as the review. Thanks again, Michael"
Susan H.
Oct 2014
unknown
Response from Better Built Barns, Inc
"Thank you for the 5-star review! We appreciate your business and please don't hesitate to reach out if we can assist with a project in the future! Thank you!, Taylor w/ Better Built Barns, Inc."
Kathleen H.
Oct 2014
unknown
Response from Better Built Barns, Inc
"While this response is late, we wanted to thank you for taking the time to leave a review. We appreciate your business as it's customers like you that keep us going! Thank you!, Taylor w/ Better Built Barns, Inc."
Helen A.
Aug 2014
unknown
Response from Better Built Barns, Inc
"Thank you, we really appreciate your review and your business. Sincerely, Michael Better Built Barns, Inc."
Doug V.
Jan 2014
Beyond that, they are prompt, friendly, and great for any issues after the sale. These folks are a decades old, family owned and operated company, not a large corporate enterprise where you can never really talk to the people in charge.
Response from Better Built Barns, Inc
"[removed member name] Thank you for taking the time to write this review. We value all of our customers feedback and use it to improve our quality and service to our future customers. Thank you so much for your business, it was greatly appreciated. If you need any assistance in the future, please don't hesitate to contact us. Sincerely, Michael - Customer Service Better Built Barns, Inc."
Ginia F.
May 2012
They showed up on the day and time they said they would, got to work right away and were done around 5 hours later. Where a bare piece of gound was, appeared a beautiful shed the shape of a barn and ready for us to move our garden tools in. They cleaned up after themselves and the owners son even came out to help the two men so they could get the job done sooner.
Very nice business to work with. Paid half down when we ordered the shed and the rest when the shed was built. We need to paint the shed within 90 day to keep the warranty. Their web site is very easy to use to build the shed of your dreams and if I had any questions they were very happy to answer any of them over the phone.Response from Better Built Barns, Inc
"Customer, Thank you for the opportunity to work with you. I am very pleased to here of your satisfaction with our product and service. Your comments are greatly appreciated. Please contact us if we can be of assistance to you in the future. Sincerely, Better Built Barns, Inc."
Renee W.
Aug 2011
It went extremely well. In summers, I work outside. I watched the whole build out. Everyone was respectful. No crude language or anything. The leveling was the most interesting part. Not having the proper tools, I could not ensure that the 20' run would exhibit less than a 6" rise, which is the requirement they list on their website. And, in fact, the rise is more than 6". But they handled it well with extra blocks and shims.
Response from Better Built Barns, Inc
"Member, I know this response comes a little late, but thank you for your business. I am pleased to see another satisfied customer of ours. Thanks again. Sincerely, Better Built Barns, Inc."
Kathleen H.
May 2011
Everything went well and I would use this company again. One final note: the Better Built Barn web-site has lots of ideas of how to dress up your barn. It helped me to make my final paint choices and gave me ideas for planter boxes, etc.
Response from Better Built Barns, Inc
"Customer, I know this response is a little late, but I wanted to take a minute and thank you for your business. It is always great to read about how satisfied our customers are with our product and service. If we can be of any assistance to you in the future, please feel free to contact us. Sincerely, Better Built Barns, Inc."
GEORGE F.
Jan 2011
They did a really good job. They did it quickly and well, they cleaned up after themseleves and their price was good.
Response from Better Built Barns, Inc
"Customer, I realize that this response comes to late, but I wanted to take a moment and thank you for your business. I am very pleased to read about another very satisfied customer of ours. If we can be of any assistance in the future, please don't hesitate to contact us. Sincerely, Michael w/ Better Built Barns, Inc."
DAVE S.
Jan 2009
Better Built Barns was excellent. Better Built Barnes was really fast and professional. Better Built Barnes knew what they were doing and they got it done fast. They worked with us on the design. They showed up on time and cleaned up after themselves.
Response from Better Built Barns, Inc
"Customer, I realize this response comes a few years later, but I wanted to take a few minutes and thank you for your business. It is great customers like you that has helped Better Built Barns, Inc grow into a thriving business that is satisfying more customers than ever. If we can ever be of assistance in the future, please don't hesitate to contact us. Sincerely, Michael w/ Better Built Barns, Inc."
Licensing
State Contractor License Requirements
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FAQ
Better Built Barns, Inc is currently rated 4.1 overall out of 5.
Better Built Barns, Inc accepts the following forms of payment: CreditCard
Yes, Better Built Barns, Inc offers free project estimates.
No, Better Built Barns, Inc does not offer eco-friendly accreditations.
No, Better Built Barns, Inc does not offer a senior discount.
No, Better Built Barns, Inc does not offer emergency services.
No, Better Built Barns, Inc does not offer warranties.