I did have some problems with them. The guy came in and it was an estimate. He did the estimate and did not consult with the installers. He ordered a whole set of windows, brought in 13 windows and had to send every one of them back because he did not consult with the installers to get better measurements. Then I had a problem with another re-installed window. Would I use them again, no. They could improve everything. Communication between various departments there was lousy. The project director should not have been in that job. He did not coordinate, had poor communication skills and it was an unpleasant experience. The installers came in and they knew what was going on. They said all the guy needed to do was consult with them. The installers were okay, but there was so many mistakes made in that. The contract was signed in the summer and they did not get it done until December. They were so slow and made so many mistakes. I would not recommend them.
Description of Work: I basically had windows installed by Lowe's in Roseburg.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,500
Diana F.
05/2015
5.0
doors
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
Carolyn N.
05/2015
2.0
home improvement stores
+ -1 more
The area I live in there isn't very many people for kitchen remodeling. They were friendly. They did real well.
Description of Work: Hardware & Home Improvement Stores.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
Judy W.
06/2014
5.0
home improvement stores
+ -1 more
Our fence is beautiful! The store's representative worked with us to determine what was needed and provided an estimate of the materials and labor. He was fair and polite and told us of sales when possible. The installers were very professional, arrived when promised, did an excellent job and cleaned up after themselves.
Description of Work: install vinyl fencing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$8,000
Charles D.
09/2013
5.0
home improvement stores
+ -1 more
No labor services provided. Just my in-store purchase experience.
Description of Work: Helped with purchase of a backpack blower for yard cleanup. Salesperson very informed and helpful. Staff was very friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Paula M.
05/2013
5.0
home improvement stores
+ -1 more
I had no problems using the gift card. Nothing outstanding, but no complaints either. Sometimes they are good on responsiveness and sometimes they are not.
Description of Work: I used LOWE'S.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Tom F.
07/2012
1.0
home improvement stores
+ -1 more
I used it for only about 2.5 hours total and it burned out the second time I used. I took it to Lowe's to have it replaced and they sent it to a local repair guy who said it was not fixable and the motor was burned out. Lowe's would not do anything about it. I shall not buy anything like that from Lowe's again. They wouldn't back the product up.
Description of Work: I purchased a Troy Bilt electric string weed wacker.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Larry J.
05/2012
5.0
home improvement stores, replacement windows
+ 0 more
They were here when they said they would be. They did everything to my satisfaction.
Description of Work: They installed windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan H.
04/2012
5.0
home improvement stores
+ -1 more
The service was friendly and they did a good job. I would recommend Lowe's and I would say the service is better than Home Depot.
Description of Work: They did interior and exterior painting for me.
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*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Windows,
Doors
FAQ
LOWE'S is currently rated 3.7 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.