Collins Home Services

HE CALLED RIGHT AFTER I FILLED OUT THE APP. I TOLD HIM WHAT I NEEDED DONE AND HE SAID IT WOULD BE $300 TO $350. I WAS FINE WITH THAT PRICE AND WE SET UP AN APPOINTMENT FOR THE FOLLOWING TUESDAY. HE SHOWED UP WALKED IN AND WAS STARTING TO WORK AND SAID WE ARE FIRM ON THE PRICE RIGHT $475/$500? I TOLD HIM THE PRICE HE SAID ON THE PHONE AND HE SAID OH NO THIS IS AT LEAST $475/$500. I JUST WANTED IT DONE AND AGREED. I ALSO ASKED WHAT IT WOULD COST TO HAVE HIM TEAR OUT A SHELF ABOVE MY LAUNDRY AREA AND TO CHANGE THE PLUG BEHIND MY STOVE SO MY STOVE CAN BE PUSHED BACK TO THE WALL. HE SAID LETS CALL IT $600 I DID AGREE. HE DID TAKE DOWN THE SHELF. ALL GOOD THERE. DUE TO THE WEATHER THE JOB HAD TO BE SPLIT OVER TUESDAY AND THURSDAY WHICH I WAS FINE WITH. HE SHOWED UP AND GOT BUSY. HE HAD ME SEND $300 ON TUESDAY. AND ON THURSDAY WHEN HE WAS ALMOST DONE HE ASKED ME TO SEND THE OTHER $300. I SENT THE MONEY THEN INQUIRED ABOUT THE PLUG BEHIND THE STOVE AND HE SAID OH NO IF YOU WANT THAT DONE THAT WILL COST YOU MORE LIKE ANOTHER $150 BECAUSE I WILL HAVE TO GO UNDER THE HOUSE AND DRILL A HOLE. HE LOOKED AT THE STOVE AND TOLD ME HE THINKS I CAN LIFT THE STOVE UP AND OVER THE PLUG. I PHYSICALLY CAN NOT DO THIS AND THAT IS WHY I WANTED THE PLUG SWITCHED. I THEN INQUIRED ABOUT THE VENTING OF THE MICROWAVE BECAUSE I DID NOT SEE HIM GO OUTSIDE OR HEAR HIM CUT THE METAL SIDING OF THE HOUSE. HE PREVIOUSLY SAID THE THE CURRENT VENT WOULD NOT MATCH UP. WHEN I INQUIRED HE SAID YUP IT IS ALL DONE. I THEN ASKED IF IT HAD TO BE CAULKED BECAUSE OF THE RIPPLE SIDING AND HE SAID NO IT BUTTED RIGHT UP TO THE HOUSE. HE THEN LEFT. I THEN LEFT AND ON MY WAY OUT I LOOKED AT THE SIDE OF THE HOUSE AND SAW THAT HE DID NOT CUT A NEW VENT INTO THE WALL. I THEN TEXTED HIM TO INQUIRE AGAIN TO BE SURE IT WAS VENTED RIGHT AND HE HAS NOT REPLIED. WHEN I GOT THERE THE NEXT DAY I CLIMBED UP ON MY STOOL TO LOOK AT THE VENT AND HE DID NOT EVEN HOOK THE VENT TO THE MICROWAVE-- WHICH IS THE WRONG SHAPE TO FIT IT ANYHOW. AND HE CUT A HOLE IN THE BACK OF THE CABINET AND PLACED A ELBOW VENT UP THERE NOT EVEN SCREWED IN AND NOT VENTING TO THE OUTSIDE OF THE HOUSE. I WOULD LOVE TO ATTACH PICTURES TO THIS TO SHOW THAT HE SIMPLY CHOSE TO NOT DO THE JOB CORRECTLY AND TAKE ADVANTAGE OF AN OLDER LADY. IT IS SIMPLY AN OPEN PIPE GOING IN BETWEEN THE DRYWALL AND THE OUTSIDE WALL. ALSO MY BRAND NEW KITCHEN CABINETS DID NOT GET PUT BACK UP LEVEL. AND THE MICROWAVE IS NOT COMPLETELY LEVEL. HE PUT THE CABINET DOORS BACK ON BUT THEY DO NOT CLOSE CORRECTLY THEY OVERLAP. ALSO HE DID NOT CLEAN UP ANY OF HIS MESS. I FELL VERY TAKEN ADVANTAGE OF AND FEEL THAT OTHER PEOPLE SHOULD BE AWARE OF THE LACK OF PROFESSIONALISM. IT IS JUST WRONG TO DO THAT TO SOMEONE. I FEEL THAT I SHOULD BE REFUNDED $50 FOR THE STOVE PLUG NOT BEING DONE THAT HE HAD ME PAY FOR. I ALSO FEEL I SHOULD BE REFUNDED $300 SO I CAN HIRE SOMEONE TO COME IN AND FINISH THE JOB THAT I PAID FOR. IF THE COMPANY WOULD LIKE TO SEND SOMEONE ELSE THAT IS PROFESSIONAL TO FINISH THE JOB I WOULD BE OPEN TO THAT. I DO NOT WISH TO HAVE BRENT RETURN TO DO THE JOB DUE TO THE FACT THAT HE CHOSE TO SCAM ME AND DUE TO THE THE EXCESSIVE CUSSING, INAPPROPRIATE JOKE TELLING.

Brent is a very nice guy. Unfortunately, he's not a painter by any stretch of the imagination. Edging and trim work very sloppy. Overspray on many ceiling fixtures. "Mud" (drywall repair) dust on floors, counters, appliances ... everywhere. He left a huge mess that became my problem to clean up even though he carted away his trash . Estimated time to complete was doubled. His initial estimates for electrical work (I wanted ceiling fans to replace ceiling light fixtures in 2 bedrooms ($250 each), all ceilings, one wall in kitchen and one bathroom painted) were extremely high. I could go on but don't have the heart to ravage his reputation further. He's very personable and I believe he's honest. But he doesn't know the first thing about painting. CCB license (under Ling Bros.?) doesn't check out. May be great in other of the many areas he claims to be able to do but use extreme caution.

The service was good. They were very quick, on time, very friendly, and finish the job quickly.

Great performed on time .. Great job....

Great working guy honest and awesome

Brent was fantastic, helpful and very knowledgeable. I would hire him again in the future.

He was efficient and kind, enclosed our porch and now we have a beautiful space to enjoy during the cold or hot weather.