Wong's Best Floors
About us
.
Services we offer
Building Material, Cabine, Flooring, Granite, Installation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 6% |
Very frustrated at the run around, poor service and brush-offs. Ben promised that they stand behind their work and that they would fix it, but I am not so sure he meant it. I know they do a huge volume of work and deal with a lot of contractors, builders and flippers, so we are small potatoes, but that is no excuse.
I am hoping they will honor their word and get my drain issues resolved, but I am not holding my breath at this point. I will update my review if there is actual resolution that does not cost me more of my time or my having to pay a plumber or someone else to fix their mistakes.
They took out all the old carpeting and put in plywood for the underfloor.Their demo and haul away cost was cheaper than any other estimate. The bamboo was a better quality than other companies. The only issue was in March they didn't haul away the old stuff daily but left it at the end of the driveway. In May they hauled everything away and cleaned up every day.
Last year I had them install granite countertops in my kitchen and bathroom. They did a great job.
I would use them again if I had anything else to have done.
Jeff came out and took the measurements necessary to provide us with quotation. We were pleasantly suprised by their great prices, and we were able to do more than we expected. We had prices from other organizations, and their pricing beat all of the others. They scheduled the work and kept their commitment to the schedule.
The installation crews were courteous, respectful, respectful and professional. The cabinet crew does nice work. Tim and Ben did an awesome job on the granite installation (and I am a picky person when it comes to finish work). They even build an extra granite corner shelf to help cover up an issue with the wall (at no extra charge). They addressed any (minor) issues we had promptly to our satisfaction. I very rarely write reviews, but these guys deserve my congratulations for a job well done and for their professionalism. I wouldn't hesitate to use them again, or recommend them to friends or relatives (already have)!
Licensing
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