VINJE & SON INC

I am a plumber and prefer DIY for most jobs at my own home. I needed a new furnace and set out to acquire the parts and appliances that I needed. If you've ever tried to purchase HVAC materials at wholesale you will know that it is very difficult. It is interesting that unless you are an HVAC contractor most places will not sell to you. Vinje and Son seems to know this and try to capitalize on it. Their prices far exceed full retail. I was able to find the same things online with shipping to me for a fraction of the price. I still went to Vinje for some of the smaller more specific parts and found most of what I needed. Other reviews say that they are knowledgeable and helpful but you must add "only if you purchase from them." I saved about $600.00 by purchasing my furnace on line and spent other money at Vinje and Son. When I tried to ask for clarification to a particular point in the installation manual for the furnace they said "I wouldn't know, Not my furnace." I pointed out that the furnace I was installing was identical to one in their showroom and he said again "Not my furnace." This time I understood what he was saying "You didn't buy this from me so I'm not going to help answer your question." I understand the frustration that I would purposefully try to go around his astronomical markup on the furnace and then ask him for advice. How would he make any money if everyone did that? I have an idea. Try charging a reasonable markup and offering plenty of free advice. If Vinje had been more helpful and more reasonably priced I would have no problem making this my go to shop for all of OF My HVAC needs. I would also tell customers of my own about them. Now all I'm saying is "GO SOMEWHERE ELSE!"To Vinje and his son I would recommend a book by Seth Godin called "The Linchpin" if you read this book your attitude will change and your business will prosper.

They did an excellent job and I'm very happy with them. They held my hand through the whole process.

They are very helpful and knowledgeable. They provide excellent customer service. I was very pleased with them.

Of course because we did ourselves not everything work out like it should have. I went back 8 months later with questions and looking for solutions. They had all of my original papers and estimates and how we were to put it in etc. They spent about 45 minutes with me and went over everything for me to understand. I have never had a retail experience like that, that I can remember, it was fantastic. The best! I normally don't contribute comments, but had to after this experience.

Very helpful at any questions. We would recommend them to anyone. If you want to do something on your own. Call them.

They are A+. The service man was Clyde. I never thought I could do anything this technical. Of all the work in this house, my work was the only one to pass the state code. Only because of Clyde's help. I only spent a third of the cost. They provided information for me to get what I needed.