VINJE & SON INC
About us
7 EMPLOYEES. USES SUBS. CHARGES A FLAT RATE. TRAVEL CHARGES APPLY. ASK ABOUT ANGIE'S LIST DISCOUNT.
Business highlights
62 years of experience
Services we offer
& VENTING SUPPLIES & EQUIPMENT. SHEET METAL FABRICATION, AIR FILTERS, CHIMNEY CAPS, COOLING, HEAT PUMPS., HEATING, THERMOSTATS
Accepted Payment Methods
- CreditCard
Reviews
4.36 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 17% |
Showing 1-6 of 6 reviews
Aimee L.
Aug 2012
I am a plumber and prefer DIY for most jobs at my own home. I needed a new furnace and set out to acquire the parts and appliances that I needed. If you've ever tried to purchase HVAC materials at wholesale you will know that it is very difficult. It is interesting that unless you are an HVAC contractor most places will not sell to you. Vinje and Son seems to know this and try to capitalize on it. Their prices far exceed full retail. I was able to find the same things online with shipping to me for a fraction of the price. I still went to Vinje for some of the smaller more specific parts and found most of what I needed. Other reviews say that they are knowledgeable and helpful but you must add "only if you purchase from them." I saved about $600.00 by purchasing my furnace on line and spent other money at Vinje and Son. When I tried to ask for clarification to a particular point in the installation manual for the furnace they said "I wouldn't know, Not my furnace." I pointed out that the furnace I was installing was identical to one in their showroom and he said again "Not my furnace." This time I understood what he was saying "You didn't buy this from me so I'm not going to help answer your question." I understand the frustration that I would purposefully try to go around his astronomical markup on the furnace and then ask him for advice. How would he make any money if everyone did that? I have an idea. Try charging a reasonable markup and offering plenty of free advice. If Vinje had been more helpful and more reasonably priced I would have no problem making this my go to shop for all of OF My HVAC needs. I would also tell customers of my own about them. Now all I'm saying is "GO SOMEWHERE ELSE!"To Vinje and his son I would recommend a book by Seth Godin called "The Linchpin" if you read this book your attitude will change and your business will prosper.
Response from VINJE & SON INC
"Thank you for your feedback. This is how we improve our products and services. This customer’s experience does not represent a typical customer experience at our store. We hope that the rest of our reviews speak to the services we provide. We have been helping people save money, do it right, and do it themselves for over 23 years. In addition to our other online reviews, we have a book with customer testimonials describing the money they saved and their satisfaction with our services. We did fulfill this customers sheet metal order with quality and within the agreed upon timeframe. It is a liability for us to answer questions about specific furnace installations without selling the equipment. All furnaces look the same on the outside, but vary greatly by model number. The model number of a furnace and specific install instructions determine things like clearances, vent length, duct size, condensation removal etc. We apologize if this was not clearly explained to this customer while in our store. While our sticker price may be higher than what is available online, we offer MUCH more value. Things we include that an online competitor does not offer are things like professional equipment sizing, equipment warranty, labor warranty, installation advice, troubleshooting and parts replacement, a physical storefront for you to view and handle products before you purchase. This value is often hard to see until it’s too late."
Larry M.
Dec 2010
They did an excellent job and I'm very happy with them. They held my hand through the whole process.
Response from VINJE & SON INC
"Glad we could help!"
Larry M.
Sep 2010
They are very helpful and knowledgeable. They provide excellent customer service. I was very pleased with them.
Response from VINJE & SON INC
"Glad we could help and we hope your AC is stilling running great! Let us know when you need anything else"
PAUL S.
Feb 2010
Of course because we did ourselves not everything work out like it should have. I went back 8 months later with questions and looking for solutions. They had all of my original papers and estimates and how we were to put it in etc. They spent about 45 minutes with me and went over everything for me to understand. I have never had a retail experience like that, that I can remember, it was fantastic. The best! I normally don't contribute comments, but had to after this experience.
Response from VINJE & SON INC
"Thank you for posting! It is really important to us so we can continue helping customers like yourself. We are glad that we could be one of your best retail experiences and hope to help you again in the future!"
CONNIE C.
Apr 2007
Very helpful at any questions. We would recommend them to anyone. If you want to do something on your own. Call them.
Response from VINJE & SON INC
"Thank you for your recommendation! We are glad that we could help."
TOM F.
Apr 2007
They are A+. The service man was Clyde. I never thought I could do anything this technical. Of all the work in this house, my work was the only one to pass the state code. Only because of Clyde's help. I only spent a third of the cost. They provided information for me to get what I needed.
Response from VINJE & SON INC
"We are so glad we could help you! Let us know if you need anything else and be sure to tell your friends."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
VINJE & SON INC is currently rated 4.3 overall out of 5.
VINJE & SON INC accepts the following forms of payment: CreditCard
No, VINJE & SON INC does not offer free project estimates.
No, VINJE & SON INC does not offer eco-friendly accreditations.
No, VINJE & SON INC does not offer a senior discount.
No, VINJE & SON INC does not offer emergency services.
No, VINJE & SON INC does not offer warranties.