Tillis Tree Care
About us
We're here to keep Portland green; especially, when it comes to your urban forest. Tillis Tree Care's certified arborist and plant care specialist will walk you through any and all concerns. You can count on us to advocate for the health of your plant life, as well as the needs of your property. Tillis Tree Care provides expert tree and shrub evaluations to address any present or future plant healthcare needs with services such as: pruning, fertilization, consultations, insect and disease control, and removals - all arborists are ISA Certified and on-site for all jobs.
Business highlights
Services we offer
All tree services, all forms of pruning, and fine/ornamental pruning, but not limited to: fruit trees, consulting - land divisions, deep-root fertilization & plant health care prescriptions, hazard assessments & tree value appraisals., including, removals, stump grinding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 4% | ||
| 1% | ||
| 0% | ||
| 0% |
"At the time of this inquiry we were transitioning administrative personal, and were unable at the time to meet the needs of this client. We are excited to have my Twin Brother, Rustin Marchello (general contractor and co-owner) in place to over see this gap in our services."
This was a $75 big deal purchase. We would have paid them more, but their services were more restrictive. We needed somebody to grind a stump and they couldn't do that. We also needed somebody to remove the wood and they would not do that. So, it was pretty much come and cut down a tree, which, frankly, I could have done myself for $75. They were very informative and helpful. I talked to them briefly when they were out here so that was good. I would tell others that they don't remove the wood. They are willing to talk to you and give you as much information as you need. The quality of service was good. When I have a tree taken down I need full service and this is the first company I have seen that does not remove the wood.
"Alive Arboriculture is a full service arbor care company and we do offer stump grinding and wood removal with our tree services. In this case, the deal that the client bought was specific about not including these services because it is geared toward small, ornamental pruning work. The debris is typically disposed of by the homeowner in their yard clean-up bin, in order to keep the cost of this visit low. The terms of the deal are very clearly stated but perhaps this client did not see them before she purchased her deal. These were also reiterated to her by our staff prior to scheduling her appointment and it was explained that she could receive a refund instead, but she did still want to use the deal. We do offer a stump grinding deal as well, and we have a full service crew that could have come out to take care of all aspects of her job, but not for the cost that she wanted to pay - $75.00. We have worked with Angie's List recently to help clients better understand what they are buying so as to avoid this situation in the future. We have made our terms more bold and moved them closer to the top of the deal. It's never our goal to have clients mislead and be disappointed after the purchase of their deal and we will always work to try to help each client accomplish their goals within what they have purchased, if at all possible."
Licensing
State Contractor License Requirements
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