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The Top Hatter

Founded 2001 • With Angi since June 2005

4.7

(570) Verified Reviews

Description

Portland Metro Area (503) 639-1436 - The Top Hatter Air Duct Cleaning & Chimney Sweep Service. Locally owned & operated. In business since 2001. Licensed, bonded and insured. Super Service Award Winner - 9 times in multiple categories. Vancouver (360) 823-0501....

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Muir Painting

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Alpha Contractors LLC

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Verified Reviews

A few reviews for this pro...
1.0

09/25/2018

Everything went well in the beginning. Great friendly service. I left a message in early spring that there was leaking again. No return phone call. Summer came and fall was approaching. I called 3-4 times and left messages. Finally 2 weeks later I received a phone call and an apology. I told the woman what was happening and she said she would charge me full price to come out and evaluate the probl...

Description of Work
Cleaned 2 wood stoves and chimneys and replaced and installed stainless steel top for chimney due to leaking.

Category chimney sweep,chimney caps

5.0

02/21/2018

Chris and his apprentice arrived an hour early which was fine. After introductions, they were shown to the laundry area which the owner had cleared so that they could work unobstructed. They set to work immediately, and showed me a trick for opening the dryer screen. They cleaned the dryer and the vent and were finished within one half hour. Then they packed up, present their bill, received a chec...

Description of Work
The dryer tube and the exit pipe were full of lint and needed cleaning

Category dryer vent cleaning

5.0

02/12/2018

They arrived promptly and were thorough in their inspections of two gas fireplaces and chimney caps. One fireplace was found to have a rusted out starter and they shut off the gas until that is fixed. While on the roof for inspecting the caps, they collected construction debris left behind from a new gutter installation. Very professional and went beyond expectations.

Description of Work
Fireplace and chimney cap inspection.

Category chimney caps,fireplaces

5.0

01/11/2018

Kind, competent, respectful and informative

Description of Work
Chimney clean and inspect

Category chimney sweep

5.0

12/27/2017

Great, I would certainly recommend them and us them again.

Description of Work
Chimney and dryer vent cleaned.

Category chimney sweep,dryer vent cleaning

5.0

12/12/2017

They came during the 1 hour window I was given. Were very professional. I thought it was a bit pricey for the amount of time they were here ( about 30 mins. But they did the job I expected. They cleaned up, but there were a few minor things that made me give them a "good" rating vs a "excellent" as there were some minor ash smudges left on my fireplace brick that I had to clean up, and they didn't...

Description of Work
had chimney cleaned

Category chimney sweep

4.0

12/07/2017

Work was done and all is in working order

Description of Work
Duct cleaning and chimney inspection

Category chimney sweep,air duct cleaning

5.0

12/06/2017

Great. Pointed out a couple of areas that need to be watched.

Description of Work
Neede our chimney swept, and fireplaces inspected.

Category chimney sweep,fireplaces

3.0

12/05/2017

Tech's were very nice, but a little unprofessional.

Description of Work
Annual chimney cleaning which was very expensive compared to other company I used in past, along with they left insert area floor and stove feeling grimy and front step with black ash debris from bucket. In addition, they were an hour late. I had to call office before service tech notified me concerning their tardiness.

Category chimney sweep

2.0

11/21/2017

The Top Hatter responded quickly to my initial request for a quote and said that they were tentatively available to work with me. They, however, stopped responding to my emails after I provided them with my address. I attempted to follow-up with them multiple times to confirm our appointment, but still received no response from them.

Description of Work
Chimney Sweep Chimney Repair Chimney caps

Category chimney sweep,chimney repair

    Services Offered

    Air duct cleaning, dryer vent cleaning, chimney sweep, chimney maintenance and repairs and caps, chimney caps, and chimney inspections.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    10%
    Warranties
    No