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The Cleaning Bug

House Cleaning

About us

At The Cleaning Bug we pride ourselves in being different from other house cleaning companies. Guaranteed satisfaction, flexible scheduling, highly trained cleaners, and superior client service are just some of The Cleaning Bug differences. We strive to be good stewards of our community by only using green clean products to protect the health of you, your family and the environment. We donate 10% of all income to local charities as well as donating 10% of our employees time to clean houses of individuals who are ill or elderly. All of our services are backed by a 100% no questions asked, money back guarantee.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

We offer weekly, biweekly and monthly housekeeping service. We also offer one time cleanings as well as move in and move out cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

2.43 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
33%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
2.4
responsiveness
2.4
punctuality
2.4
Showing 1-3 of 3 reviews

JOANNE B.
03/2012
1.0
house cleaning
  + -1 more
Experience was extremely poor.
Description of Work: Purchased a LivingSocial Coupon and could not get anyone to return my call to schedule an appointment. Message on their phone indicates to go to their website and click on LivingSocial. The "click here to schedule an appointment" was not functioning. Bad business practices.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30

Kimberly W.
11/2011
4.0
house cleaning
  + -1 more
It went well and I've continued to use the service on a regular basis.
Description of Work: The Cleaning Bug did a good job cleaning my house. I signed them up to come every two weeks. They are not the cheapest, but my house was definitely clean. Their service people are licensed and bonded, they respond quickly to emails and phone messages, and if you are not satisfied with something they will come back and re-clean at no cost.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$124

Cynthia D.
07/2011
1.0
house cleaning
  + -1 more
had to call 3 times and send 2 emails to get someone to call me back to set up an appointment for the following week. Took the only appointment they had available for the following week to clean a vacant house. The lady on the phone told me they would do a thourough cleaning and then focus on the areas that needed extra attention. I told her the kithcen and the bathrooms were the areas for extra focus. My dad met the girls and the house and they started on the 2 1/2 bathrooms and the kitchen. They did not clean anywhere else. They did not vacumme or sweep or dust. Just the bathrooms and the kitchen and they were not very clean. Looked like they cleaned every other drawer in the kitchen and no drawers in the bathrooms. The bathroom drawers were full of hair and dust. Terrible cleaning job. Very disappointed. Not worth the time or money even at a discount.
Description of Work: Purchased a living social deal for 4 hours of cleaning. Used to clean a vacant house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

    Contact information

    1507 SE 45th 303, Portland, OR 97215

    cleaningbug.net

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    The Cleaning Bug is currently rated 2.4 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    The Cleaning Bug accepts the following forms of payment: American Express,Check,Discover,MasterCard
    Yes, The Cleaning Bug offers free project estimates.
    Yes, The Cleaning Bug offers eco-friendly accreditations.
    No, The Cleaning Bug does not offer a senior discount.
    Yes, The Cleaning Bug offers emergency services.
    Yes, The Cleaning Bug offers warranties.
    The Cleaning Bug offers the following services: We offer weekly, biweekly and monthly housekeeping service. We also offer one time cleanings as well as move in and move out cleaning.

    Contact information

    1507 SE 45th 303, Portland, OR 97215

    cleaningbug.net

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM