Standard Plumbing & Heating Co
About us
Additional DBAs - Alton Plumbing, Standard Plumbing & Heating Company Inc. Additional Emails - [email protected], [email protected]. Award winning. Family owned & operated.
Business highlights
54 years of experience
Services we offer
Complete plumbing remodel of residential bathrooms & kitchens, drain cleaning on small drains inside home only, run gas supply lines & replace water heaters., toilet auguring
Reviews
4.9115 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 2% | ||
| 1% | ||
| 0% |
Showing 1-25 of 115 reviews
Greg N.
Sep 2023
Leaking garbage disposal…water under the sink and on the kitchen floor… what to do? Call Standard Plumbing. They were booked that day, but came out the next day, diagnosed the problem and replaced the disposal. Problem solved. As always, Tim arrived on time, swapped out the disposal, cleaned up, and left in very short order. We never call anyone else for a plumbing problem because we know they will do a great job at a reasonable price, and they stand behind their work. We have been a customer for over 35 years, and we highly recommend them for any plumbing project.
Greg N.
Jul 2022
We had described the problem over the phone to Standard Plumbing, so they were able to diagnose what was wrong. Tim showed up right on time with the required replacement part and was able to fix the problems quickly. Standard has been our plumber for over 35 years. They are very professional, knowledgeable, courteous and reasonably priced. We would never dream of calling anyone else, and we highly recommend them for any and all of your plumbing needs
Carol L.
Aug 2020
Standard is everything you hope from a contractor; quick, efficient work, good problem-solving and communication, no huge surprises. Don and Tim were able to work with us and give options as we needing new plumbing lines put in from the second floor though a stair wall to the basement. Installed new sink and toilet. Reasonable costs, professional and friendly. We will certainly use them in the future. Highly recommended.
Greg N.
Apr 2020
Within a matter of days, we had not one but two leaking faucets in the master bathroom; time to call Standard Plumbing. They were very responsive, and scheduled a service call for the next day. They showed up on time and fixed the problem. Standard has been our plumber for over 25 years. They are reliable, courteous, responsive, competitively priced, and do a great job every time. We highly recommend them for anyone with a plumbing need. Greg and Linda
Response from Standard Plumbing & Heating Co
"Thanks a lot for the review"
Susan B.
Nov 2019
I was talked into a very expensive cleaning of the air conditioner unit, which is my own fault. I keep it very clean, but the service person was pretty persistent. I regretted it immediately.
Response from Standard Plumbing & Heating Co
"Was not us... Don't even offer this service.. No heating for 20 years and even then it was solar."
Julia M.
Nov 2019
We had a blockage that reduced cold water flow at one bathroom sink. We changed the faucet ourselves, but that did not solve the problem, so we contacted Tim and Don. They are a father/son team. Don handles the office, and Tim does the repairs. Tim did some other work for us several years ago, and we liked him, so we called him again. Tim first checked the cold water shut-off valve, and that was not the problem. The blockage was in the copper pipes. He tried several ways to break the blockage free and finally ended up going into our crawl space where (to make a long story short) he removed and replaced the blocked section of pipe. The result was perfect, and the charge was reasonable for the time spent solving this problem. I am not sure every plumber could have found and fixed this problem. Besides that, Tim is really nice, explains everything, and is not pushy. We will definitely hire him again if we have another problem.
Response from Standard Plumbing & Heating Co
"Thanks for taking the time to support our family business... Helps alot..0p"
Tyler G.
Aug 2017
Don/Tim fit us in their schedule with short notice, made the repair and price was very reasonable. Plan to use for future plumbing needs.
Response from Standard Plumbing & Heating Co
"Alway nice to hear from the customers"
Anne G.
May 2017
My house is 90 years old and the tub faucet and shower needed to be replaced. It required getting in behind the bathrooms to my bedroom closet. Quite the job! Tim arrived promptly and went right to work and worked steadily for over three hours to make the new Delta sit work with the antique set up of my plumbing. He was amazing… Professional, hard-working, personable… And the job was beautifully done. Even though the job took him much longer then he originally thought, I was only charged what was bid before. I've use standard plumbing for probably 19 years and I can't recommend them more highly. They are ethical, honest, professional and fair. They are the best! And their bid was lower than any of the other bids I got.
Response from Standard Plumbing & Heating Co
"Very sweet lady and alway nice to see her.."
SHELDON S.
May 2017
When I called and told them of my problem, Don was very helpful over the phone.The service call was scheduled very timely. His son, Tim, arrived promptly. He was courteous and professional. He answered all my questions and showed me how I could fix the pressure problem in my kitchen faucet should it ever happen again.. While they were only called out to address the low water pressure, I asked him to take a look at the garbage disposal. He determined it was broken and removed it at my request. I highly recommend them and would use again. They are a great company. Their price is fair and competitive with other plumbers.
Response from Standard Plumbing & Heating Co
"Thanks for the good referral"
Andrew H.
Jan 2017
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Response from Standard Plumbing & Heating Co
"Thanks Mr. [Member Name Removed]"
Rosalinde E.
Nov 2016
very well. Did a fine job
Response from Standard Plumbing & Heating Co
"Thank You"
Cheryl D.
May 2016
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Response from Standard Plumbing & Heating Co
"Thanks for taking the time to write a referral"
Robert N.
Feb 2016
My water heater gave up its life last night...as we need hot water in the house, I went to Lowes early this morning and picked out a new heater, hoses, etc. but then Lowes did not have anyone available to do the install. So, I logged onto Angie's List and started calling providers...on like the 10th try, I got ahold of Standard Plumbing and Heating. The gentleman on the phone (I believe Don) was VERY helpful, saying first of all they had availability and second of all, he wanted to make sure I had the right water heater, so he asked me to check a few things on the phone first so not to waste mine or the tech's time. Anyway, it all checked out. The tech (Tim) did a great job, was very fast, answered all my questions, showed me a few other plumbing things around my house to be aware of, and the entire thing was VERY inexpensive compared to what I thought I'd pay. I recommend these guys highly. They're not a big outfit, which I prefer to support over the big guys like George Morlan. Fast, friendly, good price, and did quality work.
Response from Standard Plumbing & Heating Co
"Much Appreciated"
Nancy P.
Oct 2015
Easy job, done quickly. He'd gotten stuck in traffic, but called before the appointment time o let me know, and apologized. Super nice guy. Thanks!
Response from Standard Plumbing & Heating Co
"Thank You"
JULIE W.
Nov 2014
Called Fri afternoon and had an apt for Monday morning. Tim arrived and got right to it. Was open to showing me exactly what was wrong, and what was necessary to fix. He completed the 3 jobs in about an hour. He was super courteous and professional. Will definitely recommend this company to others.
Response from Standard Plumbing & Heating Co
"Thank you for taking the time for your nice review"
Mike B.
Sep 2014
It was an emergency job that popped up late on a Friday. I tried other plumbers (I must have called half a dozen) and no one could help with my emergency until the following week at best -- except for Standard Plumbing!!!!
Within an hour of first talking to them they had someone come to my home and totally fix the problem. These guys are absolutely amazing!!! I've been a home owner for 30 years and they are the best plumbers I've ever used. I can't rate them too highly!!!
Response from Standard Plumbing & Heating Co
"Thank You For Your Nice Review... It always adds to our day when customer take time to help our family business with a very nice review. Thanks Mr Burch"
Sarah J.
Jun 2014
unknown
Response from Standard Plumbing & Heating Co
"Many thank for your positive review of our work"
Helen S.
Jun 2014
Very quick and works well.
Greg N.
Feb 2014
Standard Plumbing has been my plumber for over 25 years, doing everything from fixing a leaky faucet to replacing all of the galvanized pipes in my home with copper. Don and Tim are top notch. They are very knowledgeable, professional and courteous. Their prices are fair and competitive and their service is second to none. They are so good that I have not called for a second bid in over 20 years. I just call them and tell them my problem and they fix it.
Our water heater was 16 years old and in need of replacement. I called Standard and told them I needed a new one. They made an appointment for the following week, showed up as scheduled and were done in just a few hours. It doesn't get any better than that. I highly recommend them to anyone for any and all plumbing work.
Thanks, Tim and Don.
Our water heater was 16 years old and in need of replacement. I called Standard and told them I needed a new one. They made an appointment for the following week, showed up as scheduled and were done in just a few hours. It doesn't get any better than that. I highly recommend them to anyone for any and all plumbing work.
Thanks, Tim and Don.
Response from Standard Plumbing & Heating Co
"It is customers like yourself that make this type of career the best. Love you guys!!!"
Mary P.
Jan 2014
He arrived on time as scheduled. His father was very informative about the job and helpful with educating me to prevent potential outside plumbing issues. The price charged was reasonable. I know, I did my homework on this. The performed the job within the estimated amount of time. Courteous, friendly and professional. I highly recommend them.
Response from Standard Plumbing & Heating Co
"Thank you so much for taking the time to comment about our service. We are a small father & son family business, it really is important to get the respect of our customers and get ur name out there, even though we have been in business since 1971. Thanks Again"
Barb J.
Jun 2013
Very professional and explained what he was doing
Response from Standard Plumbing & Heating Co
"Thank you for your quick review... We like to it when recognized for trying to be a help to our customers."
NAN S.
Jun 2013
Advice worked, now I can wait and have him come during normal working hours.
Response from Standard Plumbing & Heating Co
"It makes helping people fun, having people like you so receptive to our service.."
MINDY M.
Jun 2013
Tim responds promptly, is very polite, works fast, is neat as a pin, explains things well, listens to the customer, and charges a fair price... I feel that I have finally found the perfect plumber!
Response from Standard Plumbing & Heating Co
"Thank you for your nice review....It is very much appreciated.."
DAVID S.
Jun 2013
I have used this company many times over the years. I have to admit that I'm not as on top of providing feedback on Angie's List as I should be but I felt compelled to review this company. You can not hire another plumber as honest and knowledgable as Standard. Don handles the office work and appointments and Tim, his son handles the field work. I love hiring family businesses where you have pride in workmanship and accountability. This latest service call was as a result of a botched job by a "handy" man who wasn't handy at all. He ruined our existing fixtures in the master bath trying to remove the gold parts of our Moen and replace with silver tone. I should have hired standard to begin with and gotten the job done correctly the first time - lesson learned. Tim has many years of experience and works efficiently. He also is careful to clean up after he finishes the job. I can not recommend this company highly enough. This is the last plumbing review you will need to read. Once you hire standard, they will certainly be added to your go-to list!
Response from Standard Plumbing & Heating Co
"We do love to here back from our customers... I feel very humbled by you very glowing review it's always nice to be complimented.. We appreciate your taking the time to review our work."
Patrick O.
May 2013
Tim came out and connected the drain for a utility sink. He did an excellent job explaining what he was going to do and some different options. He also exchanged a strainer because the one I had wasn't the right kind for the sink I had. I was very impressed with this professionalism and honesty. I would definitely use them again.
Response from Standard Plumbing & Heating Co
"We always enjoy having to meet new customers .. We have been in this area since 1971 and appreciate their business."
Licensing
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FAQ
Standard Plumbing & Heating Co is currently rated 4.9 overall out of 5.
No, Standard Plumbing & Heating Co does not offer free project estimates.
No, Standard Plumbing & Heating Co does not offer eco-friendly accreditations.
No, Standard Plumbing & Heating Co does not offer a senior discount.
No, Standard Plumbing & Heating Co does not offer emergency services.
No, Standard Plumbing & Heating Co does not offer warranties.