Computer Repair, Computer Training, Internet Service
About us
Royalwise Solutions specializes in Apple product setup, training and support. We are Apple Certified Support Professionals. We are also certified in Microsoft Office and provide training and consulting on both Apple and Microsoft platforms. Our dedicated web server provides web hosting for our clients only. Available for on-line screen share sessions and home visits in the greater Portland, OR / Vancouver, WA areas.
He was on time and very patient with me ( I am 71 and trying to understand) I find his explanations easy to understand and am grateful for his assistance and patience with me.
Description of Work: Computer help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARILYN M.
12/2017
5.0
computer training
 + -1 more
Jamie was on time- Very patient and encouraging -he answered all my questions and fixed the problems with explanations I could understand. I was comfortable to work with him in my home- he was very professional and I will always use this company when I need in-home computer assistance !!
Description of Work: i needed help with computer issues
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LANE H.
01/2017
5.0
computer repair, computer training, internet service
 + 1 more
excellent - the problems are always solved
Description of Work: Jaime maintains and upgrades our business computers and networks. There has not been a situation or issue that he has not been able to address. It is without hesitation that I would recommend Jaime and Royalwise. You can't go wrong.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
sharon A.
12/2016
5.0
computer repair, computer training, internet service
 + 1 more
Excellent!!!
Description of Work: Computer performance analysis
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Bill S.
07/2016
5.0
computer repair
 + -1 more
Jamie is exceptional and patient with seniors. He takes a couple at home who act like the grandparents in the commercial handing their electronic devices over to the grandkids saying none of this works and makes us feel empowered and capable. The fees are reasonable for home instruction and he is extremely thorough and my wife and I do not feel like fools. He guides us in what other equipment we may need to realize our dream for electronics. HE encourages us to use classes but we are not yet willing to be in a group and risk appearing ignorant. HE assures us we won't but it is a personal thing. Could not recommend higher Royalwise and Jamie as a patient, intelligent and capable instructor of seniors and other people
Description of Work: Education and coordination of our apple products
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca T.
10/2014
5.0
computer repair, computer training
 + 0 more
The class was great. I learned a number of things about Apple's new operating system, Siri, and Maps. Jamie shared information that made it easier to use the equipment and it was fun to discover the new features. I will return to take the next class on iCloud when my schedule allows. You can always figure out how to use your new phone but you probably won't use it efficiently or have fun with all of the new things it can do without attending a class by an expert. I highly recommend taking Jamie and Alicia's training sessions.
Description of Work: Conducted a class on iPad and iPhone Tips and Tricks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Laura and Lester L.
05/2014
5.0
computer repair
 + -1 more
Alicia is a wonder. She readily solved some quirky issues with MS Word for Mac. In no time, she had my problem fixed and taught me how to correct the issue if it happens again in the future. I highly recommend Alicia P****** at Royalwise Solutions!
Description of Work: Fixed a MS Word for Mac issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
BARCLAY B.
04/2014
5.0
computer repair
 + -1 more
This was probably my fifth or sixth time have then out and each time they have been awesome. Also took several of their classes and loved them. Very professional but easy to relate to and will train on your level which in my case is pretty low. Highly recommend them
Description of Work: Jamie came out and hooked me up with new software and then answered a bunch of other questions i had regarding training.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Laney K.
02/2013
4.0
computer training
 + -1 more
The service was fine. Alicia is a good teacher and makes the computer a little less daunting.
Description of Work: She taught me how to use my QuickBooks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Royalwise Solutions
Thanks for your review, [removed member name]! It's been a pleasure helping you create an accounting system that works for you.
CHARLES F.
02/2013
5.0
computer repair, computer training
 + 0 more
I appreciated the work. She eliminated a lot of things I had put in. It is now easy for me to use. I think I have used her about 3-4 times. She is very good, but a little bit expensive. She charges $99 an hour. I have one more appointment with her to finish adjusting QuickBooks to make it easier. She also made it so that my bank statements will come directly to the computer. She has done great work.
Description of Work: She tweaked my QuickBooks, which was really nice.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Royalwise Solutions
Hi [member name removed], it was a pleasure to work with you, and I'm glad your rental property accounting is going more smoothly. I did want to let you know that we now have QuickBooks classes that would be perfect for you - they're only $147 for 4 hours, instead of $99 per hour! You can learn more about them and register at royalwise.com/rw/classes/quickbooks-classes/ . The Intro class is just what you need!
Larry H.
01/2012
5.0
computer repair, computer training, internet service
 + 1 more
Excellent
Description of Work: Onsite computer consultant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Larry H.
11/2011
5.0
computer repair
 + -1 more
They do excellent work. They are very punctual and professional. They do have a one million dollar insurance policy.
Description of Work: They are my computer service company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training,
Internet Service
FAQ
Royalwise Solutions is currently rated 4.9 overall out of 5.
Royalwise Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Royalwise Solutions does not offer free project estimates.
No, Royalwise Solutions does not offer eco-friendly accreditations.
No, Royalwise Solutions does not offer a senior discount.
No, Royalwise Solutions does not offer emergency services.
No, Royalwise Solutions does not offer warranties.
Royalwise Solutions offers the following services: Computer training, consulting & web hosting.