Raleigh Hills Automotive

I took my Subaru to Raleigh Hills Auto because I heard a noise. It was quickly diagnosed as a timing belt. They also found that the altenator was not operating well. I left the car with them and everything was fixed. The people at Raleigh Hills Auto are friendly and the work was well done.

Brilliantly. They also, for the price of the oil change, rotate tires and inspect belts and hoses. We are headed on a trip and wanted a quick-look of the essentials. They went way beyond. Additionally, their advice is spot on. I overheard a converstation to a young man about his car and know that what they were saying to him is absolutely right. This is a gem of a find and plan to recommend everyone to use their services.

On a snow day of some accumulation my truck started to act wild and then stopped. I was referred to Raleigh Hills Automotive and was in fear of the cost and time. I drive food around for people in town. They were decent and did all plus much much more. My price I was quoted did not change. The mechanic, Brian, who worked on my truck, told me the extra & time it took. I was put into my truck and hours w/o change. Great people. Friendly, helpful and honest. I would not have been able to continue the the 928 people I serve each month w/o them. :)

We did not have the work done at this shop. In fairness, they fixed my air conditioner a month prior and did an excellent job at a fair price.

Great experience. The service provided was fast, friendly and professional. I would definitely return.

Simple rear view mirror replacement done at home in a timely manner.

On 10/27/15 during a routine 90K mile service appointment, the Service Manager, Keith Kirschenman called me claiming 2 belts were making noise and had been replaced which would increase my cost over the estimate - without my authorization. He said that legally they can increase a customer's cost up to 15% over the original estimate without owner authorization. I called 5 other auto service shops in the Portland metro area and none of them had heard of or practice this questionable policy. When I picked my car up, both Kirschenman and a coworker stated, "We do it all the time." Then he acted surprised when I said I would not be returning. There was no noise from worn belts and I don't know about legally, but ethically - I'm out.

Always outstanding service with superb communication , punctual, excellent quality of service and parts craftsman, at a very convenient location with very reasonable prices. Will continue to use them for both my vehicles. Thank you.

The Raleigh Auto Team took my car in earlier than my appointment time - basic oil change and check for "that bad chirp" noise and why has the engine light been coming on and what else is needed. They are exceptional, diligent and fun too.

As above. A day or later a light came on at the console. They told me what it was for, said it would probably reset itself (it did) but if it came on and blinked, to come in right away. It didn't.

My young son thought it would be neat to play with the windows while supposedly on a mission to retrieve his school bag from the car. Unfortunately, while I'm sure it was indeed neat, he managed to overwork one of the 15 year old motors and/or cable linkages inside the door and the window was stuck... and open. Fortunately we had a few days of rare not-raining time here in December so I grabbed my trusty Bentley guide and got the door trim pulled off to see if I could get the window to jam in the "up" position. Unfortunately, I wasn't able to get it up without applying so much force that was sure I'd be breaking something. The cable linkage was a sealed unit and there didn't appear to be any way to turn it by hand. I needed some experienced help, so I hit Angie's List to find a mechanic who might be more willing to cooperate with a DIY-ish person rather than fight them. (Yes, Herzog-Meier, I *do* mean you!) Chris completely exceeded my expectations. Not only did he fix the window, he did it at no charge. I plan to come back soon to give him a chance to fix something for real and get paid for his work!

They are close to home, professional, polite and easy to work with. We were pleased, and will use them again.

They are family run and have helped with transportation when I needed to leave the car with them all day. They are wonderful and honest and answer questions when needed. They are very good at what they do and I would highly recommend them.

Got this provider's name from Angie's List. I had been told by trusted local dealer that I needed a new catalytic converter for 2001 Chev Tahoe ($1,345). Learned from provider that the catalytic converter was fine, occasional noise I heard was being made by loose O2 sensors which needn't be fixed now. Did good job of quickly identifying and fixing problem with cruise control and a/c. Made appointment Thursday afternoon, took car in Friday morning, had it back in three hours. Very professional, friendly. They work on all makes/models except exotic sports cars. This is now our family's #1 car repair shop.

What a great group of people!! Not only did they do awesome fast work but they were very accommodating with my schedule and provided a ride back to work. AC is working great now!

went well. knowledgeable and friendly

I found them to be exactly as they were described on Angie's List. It was a good experience. I have used their services for additional work and they have done a good job.

Damage was done to my 2003 Buick Sentry. I was told that the damage was there when I brought it in. I am confident that it happened while at the shop. There was a tire smudge the length of the passenger side of my vehicle. They did clean off the smudge, however the paint is still damaged and they will not repair it. I will not go back to them...that is for sure. UPDATE, June 20, 2014: Mike got my car repaired and I'm very happy with it. Mike also got me a rental. My car is perfect now.

Was very courteous and accommodating, did not charge for service. I will definitely return for car repair. Recommended!

I have been going to them for 10 years. I can trust them and they give fair prices. I have never had issues with them. I would use them again.

I drove my 1989 Jeep Comanche into Raleigh Hills Automotive and spoke with Keith, service manager. I explained I had had my truck serviced for several years at another automotive shop that had recently closed. I told him I needed someone to help keep my truck in running order. Initially I needed an oil change but also wanted truck checked out for any other maintenance problems. The hardest thing to fix was the emergency brake handle as Jeep no longer make them. The service guys were able to use materials they had on hand to provide something that will work. Keith kept me informed and consulted with me throughout the whole process, offered to provide shuttle service to my home if needed and had the truck ready at the agreed upon time. The whole process went well and I felt comfortable dealing with Raleigh Hills Automotive.

I have read good reviews of Raleigh Hills on Angie’s List. However, I have a different experience with them. There were a number of things that they want to do to my car that are not necessary. Like, they wanted to replace the brake drums and I feel it was not necessary because I just had it replaced recently. They were trying to sell materials that were not needed and they wanted to do some things that were not necessary. I experienced this on several occasions for different problems. So, I basically stopped using their services and opted for another company eventually.

I like them because they will pick you up and drop you off in the neighborhood. That works out very well. They have an after hours drop off. They're also good with following up. I also like that they're not real anal about having customers in their shop - I can actually be on the floor with them.

WOW!!!! What a terrific automotive place, this is the BEST. I am NOT paid to write this review, I am an actual customer. The people at Raleigh Hill Automotive are professional, very kind and nice, attentive in keeping me informed, letting me know the cost of each component that was needed and why it was needed. They made it comfortable to sit for the 3-4 hours that was needed to replace the air-conditioning system; fresh coffee, TV, magazines, and offers to get me lunch and even to take me to the park (to walk my service dog). The hours went by in a flash with Keith talking to me as well as a the steady stream of customers...the best part is the warranty that came with the newly installed AC, two years at any NAPA service center. One last detail, my Scion is a 2008 and the parts are difficult to find, however Keith continued to call around until he found the parts that were needed, he didn't just give up with the first or second or third call, and he looked for original parts. I drove a long distance to get to Raleigh Hills Automotive and would do it again in a flash because I trust them to do the absolute best. If there were a rating better than excellent I would give it.

Very helpful; extended the life of my car by performing these services.