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Pyramid Heating & Cooling
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Whether you just need a simple heater repair or a complete AC replacement, Pyramid Heating & Cooling is ready to help. With over 15 years of experience, Pyramid Heating and Cooling is Portland’s premier source for all things HVAC. As a Carrier factory authorized dealer, Pyramid offers a broad range of services and systems. The company’s team is made up of NATE certified and highly skilled technicians. They are the experts when it comes to repairing, installing, and maintaining any heating or cooling systems including furnaces, central air conditioning, heat pumps, and ductless units. Additionally, the company offers proven and innovative indoor air quality solutions such as air purifiers and humidifiers. Call now to experience your best comfort at home. Pyramid Heating & Cooling is also on-call 24/7 for emergency heating and cooling services in Portland. Free estimates and financing options are available.
Business highlights
Emergency services offered
21 years of experience
Services we offer
ac repair, air duct cleaning, dryer vent cleaning, energy efficiency auditing & insulation.AC Installation Services AC Repair & Service Air Quality Services Commercial HVAC Services Duct Services Emergency HVAC Services Heating Installation Services Heating Repair & Services Water Heaters Tank and tankless water heater Ductless mini splits, furnace repair, gas leak repair, heat pump repair, heating and a/c, maintenance, service, water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8336 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 3% | ||
| 1% | ||
| 2% |
Showing 1-25 of 336 reviews
Michael
Sep 2024
Google Review
Bobby diagnosed my unit after it asked to see a technician. The crew here always shows up when they say and make realistic proposals. Smart business. Will use again.
Greg G.
Oct 2022
Install went exactly as expected. Spent time to show me how it works. Had trouble a couple weeks after the install and they had someone out within hours. Ended up being me not understanding the system so they reviewed it again at no charge. I highly recommend Pyramid.
Douglas T.
Oct 2022
It went very well. The serviceman arrived on time, was knowledgeable and helpful. The work got down in a timely fashion, and he answered a couple extra questions I had. We have hired this company on a number of occasions, and we have always been pleased with the results.
David W.
Aug 2022
Great- I highly recommend and would use them again.
Ann G.
May 2021
Tech arrived on time and completed the tune up efficiently. Everything works well!
Response from Pyramid Heating & Cooling
"Hello [Member Name Removed]! Thank you so much for leaving us this review!"
Tyler T.
Jan 2021
Deon is a pleasure to work with. He is extremely knowledgeable, personable, and professional. He explains what work he is doing, why he's doing, and goes over future maintenance plans and suggestions. Overall I'll continue to use Pyramid for my heating and cooling maintenance.
Response from Pyramid Heating & Cooling
"Hello! We appreciate you taking the time to leave us this amazing review! We are so glad we have been able to service your home and provide you with the best information available. We look forward to serving your home in the future!!"
John H.
Nov 2020
Very well.
Response from Pyramid Heating & Cooling
"Thank you for leaving us a review!"
Dave M.
Nov 2020
Very well. The service technician (Tony) was very courteous and professional. He seemed to be very thorough and was able to explain things to me in an easy to understand fashion.
Response from Pyramid Heating & Cooling
"We are so glad we were able to service your home and make sure everything was understandable. We appreciate you taking the time to leave us this review and we will be sure to pass along your kind words to the team!"
Mike H.
Nov 2020
Jared O'Brien was great! Very punctual and professional. He represented Pyramid amazingly well. I would always hire Pyramid for any of my heating and cooling needs.
Response from Pyramid Heating & Cooling
"Thank you so much for taking the time to leave this review. We will be sure to pass along your kind words to our staff! We appreciate your business and look forward to being here for anything else you might need!"
JOSEPH M.
Nov 2020
We have an annual service contract. Pyramid always very professional and helpful. Customer friendly- great service
Response from Pyramid Heating & Cooling
"We appreciate you taking the time to leave us this review! We look forward to servicing your home for many years to come!"
Lars B.
Oct 2020
Friendly, efficient troubleshooting, fixed right away!
Response from Pyramid Heating & Cooling
"Thank you for your review! We are so glad we were able to get your system fixed!"
Terri M.
Oct 2020
Just pre-paid annual maintenance for our hot water heater and furnance. Professional and timely. We have a three-year contract that includes a discount. We like them.
Response from Pyramid Heating & Cooling
"Hi [Member Name Removed]! We are so happy we get to continue to service your home. We like you too and appreciate your business!"
ALLYSON H.
Sep 2020
Excellent. Technician Deon arrived right on time and set to work efficiently. He explained what he was doing in a way that I could understand, and it was plain to see that he was being very thorough on the A/C system both inside and out. Gave us useful tips on keeping the system running smooth and left the areas where was working totally tidy. Pyramid installed the system 2 years ago and it has worked great. The experience with Deon on this routine service call ensures that we will keep using Pyramid in the years ahead. Utmost courtesy and professionalism!
Response from Pyramid Heating & Cooling
"Hello! Thank you SO much for the review! Your words are so kind and we are appreciate that you trust us with your business! We are so glad we are able to make sure your system is up and running to best capacity. We appreciate your loyal business and look forward to servicing you for years to come!"
Carla S.
Aug 2020
The Pyramid Heating and Cooling technician was excellent and did the proper maintenance for the tankless gas water heater which included descaling it according to the manufacturers instructions. He was polite, thorough, provided information about the water heater, and answered other questions I had. The technician would have been punctual but the customer scheduled before me had unusual problems. Pyramid Heating and Cooling made accommodations so that I could be serviced as promptly as possible.
Response from Pyramid Heating & Cooling
"Thank you so much for the review! We are so glad we were able to accommodate you and make sure you had the best possible service! I am sure it feels nice to have your water heater working at it's best capacity! We appreciate your business!"
Brooke H.
Aug 2020
Our serviceman, Deon, was superb; he came last year as well. Friendly, thorough and knowledgeable. Will take the time to answer questions and explain in plain English. He always goes above and beyond.
Response from Pyramid Heating & Cooling
"Hi there! Thank you so much for your review! We are so glad to have your loyal business!"
Annik L.
Aug 2020
Perfectly. The installer was professional, efficient, thorough and went above and beyond to make sure that everything was working as it should.
Response from Pyramid Heating & Cooling
"Hello! Thank you so much for your review! We are so glad that everything is working properly and you have piece of mind! We appreciate your business!"
Ann G.
Jul 2020
Deon arrived on time, and checked everything out. All was in good shape. He explained some features on the thermostat that I will use more efficiently!
Response from Pyramid Heating & Cooling
"Thank you so much for taking the time to review! We are so glad everything is working properly and you have some tips and tricks! We appreciate your business!"
Sue S.
Jul 2020
I have a contract with Pyramid to maintain my AC and furnace and water heater too. I really trust them to keep me warm cool and in hot water :)! Their techs (Deon this time) are just the best. I am having my old failing systems redone and you bet Pyramid is doing the work.
Response from Pyramid Heating & Cooling
"Thank you so much for leaving this amazing review! We are so glad we are able to serve you. We look forward to helping with any projects you have in the future!"
Kortney A.
Jul 2020
Mike was exceptional in his professionalism and helpfulness. It was a tough part to evaluate and fix and he was creative and quick in problem solving. He was helpful in relaying valuable information about our water heater for future issues that may arise. I would absolutely recommend Mike.
Response from Pyramid Heating & Cooling
"Thank you so much for taking the time to leave this great review. We are so glad the problem was able to be solved in a timely manner! We will be sure to pass along your kind words to the team!"
Tereasa D.
Jul 2020
Victor was professional and got the job done in a timely manner. We had an estimate from another company and they told us we needed to pay thousands more and have our whole heat pump unit replaced. Victor came and repaired our current unit and we are so grateful that we had Victor do the work.
Response from Pyramid Heating & Cooling
"Thank you so much for taking the time to leave this kind review! We are so glad we were able to fix your current unit for you! We will be sure to pass along your kind words to the team!"
Ken K.
Jul 2020
Very well! Deon treated us like family, and like our house was just like his place in the care he took with everything, and then also when he explained what he had done to make sure the equipment worked, and continued to work well. We would like to have him as our regular tech when it comes to having someone out, whether it be regular maintenance, or when there are issues.
Response from Pyramid Heating & Cooling
"Thank you so much for leaving this amazing review! We are so glad to have you with our Pyramid Family! Please don't ever hesitate to reach out should you need anything. We appreciate your loyal business!"
Jon-Paul B.
Jul 2020
Victor is the best service provider we’ve had work on our house for anything.
Response from Pyramid Heating & Cooling
"Hello [Member Name Removed]! Thank you for sharing! We are so glad Victor has been able to serve you! We appreciate your business!"
Eve G.
Jul 2020
These guys rock. My pool heater kept tripping the breaker, so my pool was cold. The pool maint company suggested an electrician, the electrician did their best but ended up suggesting a Pentair repair guy, who didn’t do jack aside from suggesting an hvac company. With summer trickling away and no pools in town open due to coronavirus, I contacted pyramid. They straightened the situation out in about 5 minutes and the kids have something to do. Yay! Will hire again
Response from Pyramid Heating & Cooling
"Thank you so much for sharing! We are so glad your pool was saved! Please don't hesitate to reach out if you ever need anything! We are happy to help!"
Barbara H.
Jul 2020
Amazing customer service from Deanna (hope I got her name right) professional and courteous service tech - quickly fixed our hot water heater!!! Very reasonable prices - would recommend and use again based on this experience
Response from Pyramid Heating & Cooling
"Thank you so much for this stellar review! We will be sure to pass along your kind words! We are always happy to help should you have an future needs!"
Pat V.
Jul 2020
Great. I always ask for Deon as my service person, Deon is thorough, goes about his work in a conscientious manner and and is a pleasant, nice man. He cleans up any debris and takes it with him. Pyramid Heating should be proud to have him in their employ!
Response from Pyramid Heating & Cooling
"Thank you so much for sharing! We are so proud of all of our team members and we are so glad Deon has been able to service you!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pyramid Heating & Cooling is currently rated 4.8 overall out of 5.
Pyramid Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Pyramid Heating & Cooling offers free project estimates.
No, Pyramid Heating & Cooling does not offer eco-friendly accreditations.
No, Pyramid Heating & Cooling does not offer a senior discount.
Yes, Pyramid Heating & Cooling offers emergency services.
No, Pyramid Heating & Cooling does not offer warranties.