This company does not appear to be in business any longer. The phone number provided is disconnected.

It took several attempts at getting a response to my inquiry, only to learn they are not currently staffed to handle my issue. I lost several weeks waiting for a response, which could have (and should have) been handled within a day or two. This company might be good at what they do, but they get a D- for communication...

Perfect! Professionals. Would hire again, and recommend to my neighbors.

We had a horrible sugar ant infestation in our house/yard/neighborhood, where our own DIY research and treatments failed. The Nature First tech (Mike) was fantastic - he explained everything completely and told us what to expect given a January treatment. When the ants came back, they promptly did follow up treatment as per their warranty promise. I was impressed with their work and professionalism, so called them to address a separate new issue with beetle damage to wood in our crawlspace. Although they could have just treated for beetles, Mike pulled in Randy (owner) and they instead proposed installing a crawlspace ventilation system to address the root cause (crawlspace humidity) that triggered the beetles to emerge, and was likely causing other problems such as mold/mildew and stale air rising into our living space. I didn't expect this kind of thinking and solution from a pest control company, but it made sense and our prior experience on ant control was so good that I trusted them to go ahead with it. The results were spectacular - in addition to dealing with the beetles, my wife's mold/mildew allergy symptoms vanished quickly. Mike's workmanship installing our ventilation system was great - he refuses to do anything sub-par. I really trust these folks to do it right the first time. They delivered well beyond our expectations. I was really impressed by their knowledge, breadth, and ability to think things through. The support staff (Carrie and LIzzy) are great to work with as well.

Our house was being invaded by ants worse than usual this spring and those ant traps you can buy at a big box home improvement store do not work, so we called Nature First. They were super responsive (on the weekend!) and came out within a couple of days. The ant problem was solved so quickly. We got good instructions about how to use the product and it has been working well for a month.

Came right away and per my schedule. Great job; once was all it took this time

Interstate Pest helped us navigate a rat issue in our yard. (A result of feeding the birds over the winter.) We're all set -- and use their monthly services to keep everything in order. We are fans. They are prompt, thorough, professional, friendly, helpful -- and more!

I called on Monday and got an appointment for the day that i requested which was Friday. I was told that Mike would be the service technician and that he would be there at 8:30am. Mike showed up right on time. We discussed the problem that I was having and he explained what their product does and how he planned on administering the product. He answered all of my questions and then went to work. Within 30 minutes he was done. He left me with documentation about ants and some of their ant bait. As a customer, this is the kind of service that I want.

Great communication and professionalism. Finally excluded rats after trying unsuccessfully with another company for two years. Would follow up on their own and arrive quickly to address the problem. Very nice people!

The woman who answered the phone kept giving me the sales pitch over and over again, couldn't answer my questions clearly about what services or options they offer, told me the fee was nine ninety-five without making it clear it was $995, gave evasive information, kept boasting that she talked to people all day and then went berserk when I told her she wasn't being clear.

The person that showed up was very profession and nice and explained what was needed to solve my problem. He advised if the treatment that was laid didn't solve my problem in 3 weeks to contact him and he will come back out free of charge.

Very well. A few days before Thanksgiving some more ants showed up in the kitchen and they got a person out the next day to address it.

Very well. The consultation was very thorough, and I got a report at the end with pictures. The initial consultation fee was waived since they found evidence of mice and set an appointment to do the repair work. The followup appointment was a few days later and went equally well. I feel like the amount of work done relative to the price (which was higher than I expected) isn't particularly great, but everything got done quickly and well.

He quickly took care of the hive and was also able to help me with ants that were found.

As requested

.................

It went okay. The only problem is that it took two or three calls to get a confirmed time to inspect and treat and then to forward contract to the escrow company. Seems this pest control was very busy which might explain slow follow through.

From the first appointment, all technicians were professional, thorough, and friendly. I knew exactly what needed to be done and why. When a plumbing issue was discovered during their work, they prepped the crawl space for the plumber to work. Their prices for services were very fair.

I gave them a "D" because after 2 months of visits in which the technicians set rat traps and blocked entry because I hired another company.

They determined the pest was honey bee and control was beyond their expertise. They were only on site about 20 minutes and left. My problem with the service was that they charged $179 to just take a brief look. That is a very lucrative racket. Their identification of the problem and recommendation that I not kill the bees, is pretty standard. At least they readily admitted their inability to do the job Yet, to charge $179 to just admit they could not do the job seems excessive.

they assessed the situation and started treatment promptly

They were absolutely terrific. Both the inspector and person who laid the traps were personable, professional and very wonderful.

I waited probably too long but it seems I have a super colony in the walls. They were very helpful and returned whenever I called. Customer service is excellent.

They stole

They inspected the house for potential entry spots but couldn't find any that I hadn't already closed up. They said call back if the noise didn't go away in 2 weeks. It hasn't gone away but I will try someone else. I don't think they do squirrels.