Founded 2010 • With Angi since June 2012
Angi Certified
2022 Super Service Award
roof cleaning
202297222Service Provider Response
Thank you so much for your review! It was a pleasure doing business with you.Service Provider Response
Thank you so much for your review! It was a pleasure doing business with you.Service Provider Response
Thank you so much for your review! It was a pleasure doing business with you.Service Provider Response
Thank you so much for your review! It was a pleasure doing business with you.Service Provider Response
Thank you for your review! We appreciate having the opportunity to work with you and take care of your roof. Clarification for Angie’s List members and potential customers: We do not pressure wash roofs. For roof cleaning, we use high water volume and lower pressure. It’s more of a soft wash and done after a detergent pre-treatment. We use truck mounted equipment designed for roof cleaning.Service Provider Response
Hi [Member Name Removed], Thank you for your feedback. Here is the reasoning behind the price adjustment to exclude the moss prevention and gutter cleaning on the ADU: The bulk of the $895 price we originally estimated for you was for the moss removal. (Specifically $700/895). The gutter cleaning of $225 was discounted down to $75 since combined with the roof cleaning, and the moss prevention was discounted down to $120 when combined with the roof cleaning, hence the $405 package deal discount. So between the gutter cleaning and the moss prevention for both buildings, it was only $195 after the package deal discount ($130 for the main house and $65 for ADU). Here is the original estimate summarized: Main house and ADU: Moss removal $825 ($125 discount for combining services) Gutter cleaning $225 ($150 discount for combining services) Moss Prevention $250 ($130 discount for combining services) Total $1300 (Package deal discount $405) Package deal total $895 The moss prevention and gutter cleaning on the ADU was a very small part of the job if you consider the overall scope. If that was a standalone service with a dedicated visit, it would be worth about $175, however, if we are already out there and set up on the roof, all the add on services in addition to the roof cleaning, are drastically discounted, hence the $405 package deal discount. I hope that me breaking it down for you helped you understand. These situations are very rare, and doing a detailed breakdown of the package deal discount on every estimate would be extremely time consuming, especially when more that one building is involved. We appreciate your business and wish you a wonderful weekend. Sincerely, Vitaliy Dorosh OwnerHealth & Safety Measures