Mike's Carpet Cleaning

Mike was great on the phone.  We made the appointment and he showed up on time (even a little early).

He is a very nice guy with two strong helpers.  He is very knowledgeable about his craft, reasonably priced, did a wonderful job.

I will definitely use him again in the future!

He is excellent. We have been using him for about 10 years. We have him clean a couple different houses.

I called Mike to come rescue my carpet of some red wine stains from my holiday party the evening before. I called at approximately 10AM and he arrived before noon as promised. I really appreciate his prompt response.

The problem arose, when we paid him via check mailed from California and after a week he stated he did not receive the check.  We called the bank and it had not cleared so we asked him to give it another few days.  In the meantime he would call every night for a week and yell at us that he hadn't received his money, that he was going to sue us and go to court and put a lien on our property and then slam the phone down. 

The next day he would call and apologize but say he still didn't receive the check.  We issued a second check and sent it Certified Mail with USPS.  After 4 days, he stated he didn't receive it and that he called USPS and they said they'd lost it.  I called the same day and they verified that it was in Portland and would be delivered.  Again, Mike called every night yelling that he would sue us for his money, take us to court and put a lien on our property if he didn't receive his check and slam the phone down. 

Finally, after 3 weeks total, we explained to him we were putting a "stop payment" on both checks and re-issuing another check and sending it via FedEx.  Mike assured us that he would send back the previously issued checks if he received them and was WELL aware that he shouldn't cash them.  We called to make sure he received his check via FedEx and he said he did. 

Then a week later a ACE Cash Express, a check cashing company, called to say Mike Johnstone had cashed a check that we'd put a "stop payment" on.  We gave ACE Cash Express all l the information we could on Mr. Johnstone to help them recover their money. Another week went by and ACE Cash Express said we would be responsible for it.  We called our lawyer and he advised us that we were not to do anything or give them any money.   We called Mr. Johnstone but could never get through to him again.  We do not know the outcome of that situation.

We would strongly urge you to consider doing business with a person like Mike Johnstone as he is unethical, fraudulently cashes checks and is extremely UNprofessional.

After posting this negative update we received a phone message today from Mike Johnstone today--he was unkind, belligerent and demeaning.  He called my husband and unkind name and told us that since we posted this negative review that he was "going to fix us and just wait".  Please, I urge you to think before you deal with this person.