LOVETT Inc
About us
Lovett and its 60 employees have been making happy customers for 15 years servicing Oregon & Washington.
Business highlights
Services we offer
Plumbing, and more., concrete and masonry restoration & waterproofing, directional boring, drain cleaning, excavating, party sewer separations, sewer repair, sewer scopes and video inspections, utility potholing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
19% | ||
4% | ||
0% | ||
11% |
"[Member Name Removed], It was our pleasure to help you. That new sink is beautiful! We are proud to have Tina and Jeff as part of the Lovett family. We believe they are outstanding as well. Your experience is a testament of our commitment to 5 star service and we thank you for taking the time to share it with us and others."
I was concerned that my sewer pipe might need replacing after the City of Portland redid the sewer lines on my street since the tore up the entrance to my driveway to repair the City's line. The pipe is probably 100 years old. They said the line appeared to be in good shape with no major issues. They provided a thumb drive of the scoping without my having to request it. Should my line eventually need to be replaced I will hire them.
I paid the bill in full and then called Lovett to get a resolution. I talked to a person in dispatch who said he would have a manager call me. I did not get a call back. I then sent in a note to their web site requesting a discussion of their charges. I have not heard back.
So . . . my mistake was to not make sure that the original person I talked to was telling me all the charges. I should have said: ?Are there any additional charges to the ones you have quoted me? ? If the person said no, I would have been comfortable after the job was done with just writing a check for what I had been quoted and telling them to eat the overcharges. If you choose to deal with Lovett (or any other contractor) , and I think Lovett is very technically competent, make sure you have a full understanding of the charges up front. Then stand your ground.
"Dear Angie's List Customer, We appreciate you taking the time to update Angie’s List on your experience with LOVETT. We choose to approach reviews as an opportunity to discuss what we did, wrong or right, as a way to look into the mirror. Without this kind of feedback we would likely fail to adapt to the evolving needs of our customers. In this instance, as we looked into our records it was discovered that some key items you mentioned didn’t line up with what we see. I am hoping you will contact me to discuss. My direct office line is 503-548-0040. My name is Dustin Wolfe and I am LOVETT's General Manager. Our records indicate that the work was done in 2009 and for a price of $1,800.00. I want to make sure that you were treated fairly. I hope to hear from you soon."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.