LARRY'S LIGHTING REPAIR

Snowstorms delayed matters a few days, but the repair was completed only a couple days later than predicted, plus the new switch is sturdier than the original one on the lamp. So far, it's working great.

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It was good. I am very pleased with it. He was reasonable and he called me when they were done.

Did a great job rewiring two exterior lamps for our 1930's home. It took a little longer than I would have hoped, but it looks like they get a lot of business and I can see why - great job!

It takes about three weeks for a lamp to be finished. I was in no hurry, so that was OK. Larry was able to fill me in on the history of a lamp I didn't know was valuable. He also helped me get the lamps (floor lamps) out of and back into my car.

For starters, Larry said the repair would take 3 months. I said OK. Around the first of December I stopped by Larrys to see if the light was finished-he said "did I call?" I said no. He said "I will call when the light is ready" Near the middle of December he did call. The lamp seemed OK but as I used it, the switch which was a rotating wheel along the cord would not completely move between the lower wattage and a higher wattage I had to wiggle the wheel a bit to get it to stick on one wattage or the other. I thought this was somewhat dangerous and never left the light on when I was gone. Last night the light the light was flickering and I reached to the wheel to shut off the light and the wheel was very hot- like an iron. I unplugged the lamp and now am looking for somewhere else to take it to be repaired.

The service took a very long time. It seemed like they were pretty backed up. They told me that it would take a few months, I checked back and it wasn't ready. A few months later, it was ready.

I was a bit nervous about leaving the lamp with Larry because his space is so full of lamps being repaired. He assured me that it would be fine. He took down my name and telephone number. He said I didn't need a ticket. He'd call me when it was ready to be picked up. It would take,he said, about 3 weeks+ and it did. The experience went fine because I wasn't in a hurry. I could wait and I trusted him to do a careful job and to be careful with my lamp.

Larry did a good job of repairing the faulty switch on our lamp. It had actually never worked quite right from the time we purchased it, even though it was an expensive lamp. We had to let over a week go by before picking it up, on account of being out of town, but it didn't seem to matter. The work was done more quickly than we expected, even though from the looks of the shop (very crowded with lamps) and from others' comments, we'd thought we might have to leave it there for weeks. In fact, he called us within 10 days.

The work was good and he gave me a suggestion on the lightbulb. The only downside is that he is very busy so I had to wait about 4 weeks for the repair. He told me this ahead of time so that was fine since I expected this.

Larry is always friendly and helpful, and very busy. It was about 30 days before the lamp was ready, but it worked when Larry was through! He also gave me advice about type of light bulbs to use with this particular lamp to avoid overloading it.

Larry was rude and uncommunicative. I had to initiate all contact and he generally responded uninformatively or in monosyllables, if at all. One of the worst service encounters I've ever had.

They were excellent, very knowledgeable and recommended to me by Lamps Plus.

BAD, SLOW SERVICE AND NO PHONE CALLS BACK, AFTER REPEATED REQUESTS ABOUT MY LAMP.

Larry knows his business and did an excellent job at a very reasonable price. He estimated it would take him a month to get to the work, but it took 6 weeks. He telephoned me as stated. It was worth waiting for him.