Henderson Turf & Wear Inc

• The company was unresponsive, even rude, when I began to have problems with their highly recommended ride-on lawn mower.  I had to have it repaired by a neighborhood mechanic.

unknown

unknown

unknown

unknown

.

unknown

unknown

Called at 5:45 pm (it turns out it was after closing). Ethel answered anyway. She was very professional and helpful; and, she knew the answers to all my questions. Thanks!

Very professional. Provided advice on what I might need, what is worthwhile, and what is an extra expense that was not necessary. Great value and I was able to avoid a big box purchase. Also, when we needed replacement o-rings, they had both sizes in stock and were helpful. (You you find that at a big box.)

Pretty basic; we contacted the shop, took the lawn mower in for repair. It did take about 3 weeks before it was done but the shop warned us that it would take awhile and this was the beginning of the season so yes, took awhile but was expected and not a problem. Mower worked like a charm when we picked it up. The price for the work was reasonable.

Henderson Turf is a well-run, professional, friendly company. Their service is second to none. Their quality is exceptional. I did a lot of research and pricing when I bought my mower from them and can say that their prices were very competitive. I'm sorry I can't score them on pricing because with their customer service and quality of work, I don't consider going anywhere else and haven't been comparing prices.

I felt very good about my experience with them and will certainly drive the distance if I need any kind of service they provide. My only disappointment was there was a slight delay in receiving the attachment that was out of stock. It was only a few days different than they had expected, but I was waiting on it to complete a much needed job that I had to do. They said that if I had any questions or problems to feel free to give them a call and they would walk me through it. I feel that their concern for my needs and my ablilty to operate this machine was much greater that I would ever get at a large home improvement store.

It was ready earlier than promised. Runs beautifully-and everything comes out of their shop looking factory-new; in this case, they power-washed it as a final step. The mower is still under factory warranty, but I'd rather PAY these guys to work on it, because I know it'll be done perfectly.

Very impressed; machine came out running beautifully - even did some re-painting to make it look better.

unknown

HENDERSON TURF AND WEAR DID A FULL ONE YEAR SERVICE ON OUR RIDING LAWNMOWER. THEY CAME OUT TO THE HOUSE AND PICKED IT UP AND DID AN OIL, FILTER, SPARK PLUG AND AIR CLEANER SERVICE AND ALSO PRESSURE WASHED THE UNDER CARRIAGE. THEY ALSO SHARPENED ALL NINE BLADES.

HENDERSON TURF AND WEAR WAS GREAT TO WORK WITH. THEY DELIVERED ALL THE FERTILIZER FOR OUR SIX ACRE YARD AND HELPED US SPREAD IT. THE OWNER WORKS RIGHT BESIDE YOU AND FOLLOWS-UP WITH THE PROGRESS OF THE WORK.