HALE-STONE ELECTRIC

I called the company late friday afternoon and requeted help for my problem.   Problem:  new(ish) water heater was tripping the circuit breaker.  And, therefore, no hot water.  The lady/ receptionist was polite and professional.  She gave me their hourly charge and a couple of secenarios - could be this (high).  Could be this (low $).   So I had a spread.

She arranged for someone to come out first thing Monday.  And, they did.  The work was completed in under 2 hours.  And, cost came in on the low side - instead of the high side.    The repair person was prompt and polite.   And - the charge - cost - did not start when they left the office - but rather when they arrived  and and started.  

I will put this company into my address book for future electrical work and they will be the first one I call in event of electrical problems.  signed, apt complex owner

BEWARE BEWARE BEWARE. In a nutshell, Hale-Stone tried to charge us for 30 hours work, when only 22 were actually clocked (I was there the whole time and clocked both workers, and I inventoried all the material they used, and even added a 20% markup). They tried to overcharge us for materials, and though we agreed to pay $2505, which we did, Dan's office manager, Carolee, continued to call, email, threaten and harass us. They even put a lien on our property for $718. When we brought our other electrical contractor in to finish the trim work, it was discovered that most of the wiring was incorrect. The outlets were all controlled by the switches, and the bathroom switches would not work unless the main ceiling switch worked. It cost us over $200 to have their mistakes corrected. Still we were hassled, and it's not over yet. We have to deal with the lien they placed on our home, illegally, I might add. Luckily that will go away but what a hassle. We still have to retain a lawyer.

These were the only electricians who gave a reasonable estimate of both the cost and the potential damage to the home. They arrived as scheduled and were pleasant to work with. Costs went over the estimate but rewiring was completed and inspection approved. I would not hesitate to use them again or to recommend them to another owner of an older home with rewiring needs.

Dan gave me a quick price. He has all his pricing on his palm pilot, so he can give you a quote on the spot. He was on time to do the work and did a very professional and craftsman job. He was very helpful and made recommendations of what was needed. He left the place clean when he finished. He Answered all of my questions so I could understand what needed to be done to pass the city inspection.