GreenScapes Lawn & Tree Service

Gary was very easy to work with - professional, amiable and communicates well. He came out promptly and at short notice to evaluate the yards so that he could provide a quote. My wife commented that he was very thorough and friendly. He and his team came out when they said they would and did a great job of cleaning up the lawns, de-weeding the perimeter beds, putting down bark dust (which they don't typically do) and pruning the shrubs and trees. Nice bunch of guys and they take care to do a good job. I would definitely recommend.

Perfect! They always perform all services scheduled carefully and completely. Our yard (grass and bushes) look 1000 times better since they started to care for it.

In November he pruned the trees then gave them a deep root treatment in December.

As mentioned above, we have used this company for several years. Their work is exemplary.

Excellent results continue over two decades. Gary now joined by his son, Tim, who from a young age has demonstrated a very conscientious work ethic.

Smooth project from start to finish. Gary was very easy to work with! He is a great communicator and very professional in all he does. He went out of his way to bid this project and meet our demands. When they made a mistake, he went above/beyond to fix it in a timely manner. He wasn't the cheapest bid we got, but we chose him anyway because we trusted him. And he delivered. Our back yard looks great. They did a great job:

• Killing weeds and moss
• Thatching
• Hauling in soil and leveling/prepping for sod
• Repairing damaged spots/holes from our crazy dogs
• Fertilizing soil
• Laying sod  

Gary cares about what he does. He's going to help us maintain the lawn and keep it looking great. I have no doubt he'll do a fantastic job. Thanks to Gary and his son for helping us get out backyard into a usable state again!! 

On time arrival. Very professional. Responsive to questions

Our older home's lawn was sorely in need of rehabilitation. After several years of trying to manage this on my own with no success, I finally threw up my hands and called for professional help. Gary and his crew have completely rejuvenated my lawn. I could not be happier. Needed maintenance is done at a reasonable price, and our lawn is mowed and edged weekly. Great service!

We hired GreenScapes last month to clean up our yard. They did a beautiful job. Arrived on time and worked very hard all day long even in the pouring rain until everything was done the way we wanted. We were so impressed with their work we hired them to do our weekly lawn and garden service. They have only been working for us for a short period of time but have already showed a great work ethic, enthusiasm for working together and making our yards look great. They are great with our dog and make a point of making sure he doesn't get out of the yard while they are here working.

There is poor communication. The price is reasonable.

Gary was very professional and answered all my questions.  He has just started treating my lawn so I don't know how beautiful it will look at this time.  I am hoping by the end of the year that all my lawn will be green and beautiful to compliment my flower beds.

Excellent service and follow through from beginning to end.  I wish all businesses operated as professionally and well!  Five Stars!

The quality of Greenscapes work is very good.  They leave instructions about how they think the lawn is doing and suggestions for watering.
The price is fair and the lawn looks good.  I am satisfied with their service.

Everything was done exactly as we asked.  
We've used GreenScapes Lawn & Tree Service numerous times these past few years.  Gary is always responsive and "gets us" when we ask for anything out of the ordinary.  
We highly recommend his services.

Called Gary at Greenscape, and literally a couple of days later, he came by to do the job. The crew of three gents worked fast and thoroughly and cleaned up both my front and back yard area, including some pruning, weeding and fertilizing.  Nice.

The job was well done. Thanks Gary!

Their price was competitive. My experience with them was fine.

Gary was timely and professional.  His work was appreciated.

The services were as promised.   The contractor managing our house's renovations (before we moved in) commented that the GreenScapes team was very professional and methodical in the way they managed our lawn care. Super nice people, no language/interpretation challenges, the kind of company you can trust while you're away to ensure everything gets done.    Zero complaints from us, or any neighbors (crew always parked courteously & ensured no one was blocked and that traffic cones were placed to direct traffic around their vehicle).   Billing was prompt and well-explained.  Staff was always courteous, very knowledgeable and happy to explain all potential trade-offs of the various treatments and approaches.  We had no frame of reference on pricing, having moved here from Texas.  I posted $250/month for the monthly spend for mowing; you'll need to factor additional amounts for other services like aeration, fertilization, maintenance.  Very good firm.

In June 2010 my husband and I signed a contract with Gary Anderson to do full maintenance in our yard beginning in July. He usually came himself, sometimes with a helper. Our lawn looked beautiful, but the weed management in our beds left something to be desired. There were times when I would have to point out several weeds that were not removed or killed, and occasionally they would be 6 inches or more sticking out of our plants. Once there was a blackberry vine that had reached 4 or 5 feet long creeping through a Cotoneaster on our property. Of course he always took care of it after it was pointed out, but with a full maintenance contract I didn't think that I should have to keep pointing things out. I really liked Gary and thought that it was just a matter of time until he got a feel for the property and would be able to manage it as expected, so I tried to be patient and work with him. In June of this year I discovered someone new mowing our lawn. Gary had assigned an employee to take over our property. This would have been OK except that no one said anything to us about the change. When I noticed the new person I went out to meet him, and I asked him if he knew where the property lines are. One side and the rear of our property doesn't have a clearly defined boundary. He said he wasn't sure so I showed him. He told me that he had wondered if the property continued because the shrubs and ground cover matched our property, but he hadn't been doing that area. Gary apparently had turned over the address, but given only basic information regarding the level of service we were to receive. Sometime near the beginning of our contract Gary brought garden mulch into our yard at additional cost. It was the best mulch I had ever seen, but he had kids (I think 1 was his son and there were 2 others that were friends of his son, and I'm guessing that they were in their teens.) spreading the mulch. It's important that the mulch not go up to the base of the plant, and these guys were just dumping wheel barrels full and spreading it at an uneven depth and right up to the trunk of the plant. They also had it covering my expensive artificial bark dust looking edging that I had installed to maintain the edge between the lawn and the beds. I complained, and got lip from one of the boys. Gary did reprimand him, but I still had to rake the beds again after they left. That was the only time that they did the mulch so I don't know if the installation would have been any better this year . It was nice mulch, but too expensive.

It seemed that Gary wanted to do a good job, and he was easy to work with, so I was patient over the last year in anticipation that we would get the issues worked out.

Imagine my surprise when on Aug 2nd of this year we received a letter from Gary dated Aug. 1st stating that effective July 31st he would no longer be servicing our area. Unknown to my husband or me, we were his only customer in our area and he had decided it was too far to go. When he took the job he anticipated expanding the customer base here and apparently that didn't happen. It was taking him 1/ 2hour each way to service our property and we can certainly understand the negative financial impact of that situation, but the entire year he serviced our property he never said a word about it. My husband and I were very upset that he gave us NO advance notice or any indication that he was even thinking of dropping our area. By the time we received his letter we were only 3 days away from needing service again. Worse than that, the contract that we had signed required us to hive him a 30-day notice. Apparently that only worked one way. I immediately called him with a request for him to return my call hoping that we could work something out. All we needed was some time to find another company. It took 2 calls from me before he called back. He apologized for leaving us stranded, and said that he felt guilty, so he contacted another provider who services our area and had him contact us.

When the other provider came out he said the property was larger than he had expected, and even though we had a full maintenance contract with Gary, there was a lot of deferred maintenance in the flower beds including pruning. He wouldn't even give me an idea of what he would charge to take over the job. I could see that there were numerous weeds in the beds, and that was one of my complaints with Gary. He claimed he was using weed killer, but I never saw a weed that was dying. I spoke with this new provider for about an hour trying to work something out. Finally he agreed to cut and edge the lawn for $50 a visit. It cost us $200 for the month of August and all we got for it was a manicured lawn. The weeds kept growing; nothing was pruned or fertilized or treated in any way. Considering we were paying Gary $225 a month for full maintenance $200 for mow, edge, blow & go seemed very steep. Thanks to Gary we had no choice other than to agree to the price. We have since found another provider from Angie's list who has detailed what would be done and will do it for $245 a month, further reinforcing in my mind that it shouldn't have cost us $200 just to do the lawn. As far as I'm concerned, Gary owes my husband and me an apology, and at the very least he should come back and remove all the weeds he left behind and were allowed to grown in the absence of the full maintenance that he had agreed to provide.

GreenScapes is very reasonable and the owner is always on hand when the work is being done. The owner is very responsible for what goes on and doesn't just send out employees.

It has gone very very well.

I rarely see the workers but when I have they are friendly.

I thought they had a fair price and they got to the work quickly. They did what they said they were going to do and they followed up well.

They are the most knowledgable and reasonable service of this kind I've found since I've been in Portland. I highly recommend them.