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Geek Squad - Best Buy

Computer Repair, TV Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%

Filter reviews by service

Showing 1-7 of 7 reviews
William L.
Apr 2010
2.0
Computer Repair
$400
The Geeksquad required almost four weeks to complete the service. I waited two hours to get the PC submitted for service and about the same amount of time to retrieve it several weeks later. The security software they recommended and sold did not even catch the first virus that came along (past their 30 day warranty period by the way), so I'm back to square one, and $400 in the hole. When I contacted them I was informed they would have to bring the PC in again and they would basically have to perform the same services and charge whatever their going rate is. Steer clear of these folks, there has to be a better vendor out there that knows what they're doing. I should have checked Angie's list first time around.

Raelyn D.
Oct 2008
5.0
TV Sales
Yes, I recommend this pro
I talked to a manager over the phone and negotiated a price. Then went to the store and bought the television and it was a simple easy transaction. I have also worked with their repair department, Geek Squad, and they are very competent. I will definitely go back there again.

Steve L.
Nov 2006
5.0
Appliance Sale
Yes, I recommend this pro
$399
They had the freezer we wanted in stock at the lowest price we could find. The sales person responded immediately with all questions as well.

TIM S.
Oct 2006
5.0
Computer Repair
Yes, I recommend this pro
$29
After waiting for quite a while in line the "geek squad" took over. One member took so much quality time with me answering all my questions that I quickly forgot all the time I had waited. The knowledge he possessed was amazing. Then, after working with me for about 45 minutes he only charged the normal amount! It was great! The computer has worked great since!!

Homeowner
Sep 2005
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$3,000
THE STAFF WAS VERY KNOWLEDGEABLE WITH THEIR PRODUCTS. THE STAFF WAS ALSO VERY POLITE, AND DIDN'T PUSH US INTO BUYING! WE WILL DEFINITELY COME BACK TO BEST BUY.

CHARLEY E.
Jun 2005
5.0
TV Repair
Yes, I recommend this pro
$110
BEST BUY DID A VERY GOOD JOB AND OUR TELEVISION WAS REPAIRED VERY QUICKLY. WE WERE VERY HAPPY WHEN WE WERE TOLD THAT IT WOULD BE READY THE NEXT DAY AND IT WAS, SO WE WERE ABLE TO WATCH AGAIN QUICKLY.

MARCIA F.
May 2005
5.0
TV Repair
Yes, I recommend this pro
$119
WE WERE VERY HAPPY WITH THE SERVICE AND TIME FRAME THAT BEST BUY GAVE US. THEY WERE EFFICIENT AND DID A VERY GOOD JOB REPAIRING OUR TELEVISION SET. IT WAS A SET THAT WAS WORTH FIXING.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.6 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.